Wilson Brothers Heating & Air Conditioning, Inc.

The technician was knowledgeable, personable and on time. I recommend this company.

Had a problem with a small leak, had the heat shut off, called on a Saturday and service tech was here in the afternoon, diagnosed the issue and had system up and running. Alexys thoroughly explained the issue and arranged for further follow up.

Everyone at Wilson is so nice. We have used them for years and we just recently had a new furnace and air conditioning unit installed.
Superb installers....courteous, respectful and on time. Customer service representatives are very helpful. They will help you with MA Save loans, and will work with you with financing. Highly recommend Wilson Brothers. There are many people in my neighborhood that use them. Don’t hesitate...call them.

We've bought both our 5-head Mitsubishi heat pump/AC as well as our high efficiency gas furnace and hot water heater from Wilson brothers over the last 4 years and have been very happy with their sales, installation and, most recently, service. Not only was their pricing very competitive, but their installation was very clean and expedient. Most recently, I called in with no-A/C symptoms on a Sunday and got great phone/text feedback immediately from an on-call technician (Shawn) who set us up for a Monday service call (we agreed there was no particular rush). Monday, the office promptly confirmed a 1pm technician arrival. Phil arrived exactly on time and quickly confirmed that a fitting had worked loose and we had lost a lot of refrigerant. This may have been slowly happening for a while... not sure. This might be related to the original installation 3 years before... not sure. But, they were out quickly and we are back in action. I would do business with them again and recommend them to a friend (and we have!).

Everyone at Wilson Brothers has been friendly, helpful and efficient. Our furnace needed attention on a bitterly cold day. Their service was prompt and in less than an hour, our furnace was up and running again. The details of the fix were fully explained and that is important to me. I'm really happy I found Wilson Brothers, as the company I used last year wasn't nearly as good.

Matt was great! Professional, friendly, efficient, and explained everything in full detail. Absolutely will use Wilson Brothers moving forward.

Dylan’s handled both heating and AC maint for us. Great having a tech who is knowledgeable and hapoy to answer questions !

called them wile having water pouring into my home from a pipe on my heater in the middle of the night it's already 55 in my home and i have some pet's that die under 60 thankfully i have a space heater for them. After 30 min of waiting i reached someone who then told me a tech would call me within the hour to come help me. when the tech called over an hour later there response was we do not go to new customer's homes if you would wait 6 hours for us to open and would become a customer we would be happy to help you then well that would be nice if i didn't need emergency help from my flooding basement from your emergency line! what in the actual hell kind of policy is that and how do you expect to keep costumers how ever i suspect they pay to have bad reviews removed like other company's do so I'm sure this will find no help for future costumers but beware when you need these people they will not be there!

The owner response say's that they serve current customers first but that's not stated on there site nor during the 2 hours of what could have been vital time for my 3 little sugar gliders.

the issue here is the amount of my time waisted and the complete disregard for such when after 2 hours i wasn't told that there was other customers in front of me i was told flat out company policy is we do not help new customers with emergency's!

We just put in central air and a new heating system in our house. Wilson brothers (a family run business)were on time, extremely professional and their prices were better than several other area companies quotes. We felt very comfortable with their team because they were very clean and respectful during these uncharted times with covid. The front office staff was friendly and always return our calls promptly. They are reliable and they did an amazing job using highly quality parts and systems

Alexys was very efficient. No issues. Completed the job in 30 minutes. Very polite. Not chatty. Thank you for having this exceptional employee on your staff.