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Elements Mechanical Reviews - 31

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nelson Cheinquer

Paul definitely knows what he is doing and did an excellent job replacing an oil furnace and an electric resistance heater by installing two Bosch state of the art heat pumps. The work he did, including total duct replacement, was phenomenal and received compliments from other contractors working in the house. His attention to detail and the fact he always looks for perfection are reassuring. I highly recommend Paul’s services!

Alex Dorna

Paul did an excellent job replacing our air compressor for our AC. Very professional. First class workmanship. He is very intelligent, resourceful, and polite. Very responsive to our needs. The job wound up being far more complex than initially expected due to the faulty workmanship of the company that installed the furnace. Paul was able to resolve the problems and really deliver. Highly recommend.

Chi Lai

It's very hard to sort through trades people to find the right person for the job. I've spoken with multiple HVAC companies before hiring Paul to install a heat pump with 2 mini-splits. In fact, initially I was leaning toward another company because of the lesser quote. I'm glad I didn't. As I spoke to Paul more about the specifics and details of the equipment and installation, it became very apparent that he is a subject matter expert. He wasn't just some sales representative that just tried to sell you a proposal but had no involvement in the installation process.

After hiring him, it was tough to try to nail down a weekend for installation, due to my unique circumstances and his schedule; but once he was able to start, he finished the project in one weekend, as he promised. I believe he spent about 18 hours between two days to finish, 5 on Saturday and 13 on Sunday. My wife and I had to send him home around 9pm Sunday night because he was tirelessly working to complete the job and insisted upon cleaning up after the installation, and this was during the terrible heat wave we were experiencing in August.

Overall, I'm very satisfied with Paul's installation. He prides himself on executing on the project in a satisfactory, timely, and accurate manner. He is also very clean. He is respectful of the homeowner and keeps everything orderly.

Paul believes in building long-term relationships with his customers, and he is doing just that with the manner he conducts his business. He stands by his work and wants his customers to be completely satisfied before he is done. To me, he has won over a long-term customer. I will not hesitate to reach out to him again for my HVAC needs and will surely recommend him if anyone asks me for a referral.

Val Madden

We are very pleased with Paul's workmanship. He kept us informed on the location of the equipment inside and outside our home and explained why he was doing what he did. He worked very hard to get things done in a timely fashion. At the end of the job, other than the equipment being where it was installed, you would never know Paul had just been here. Extremely clean work.

Jacob Perriello

Paul came out after our central air system died suddenly and our house became very warm quickly. He came out quickly, did an extremely thorough job and gave some long term suggestions to maintain and prevent the same problem again.

Paul will be coming out to do work at our house again, and I would recommend him to family and friends,

James Mavor

Paul License installed a heat pump setup composed of 2 outdoor compressors and 7 indoor units at my house in Needham, MA. Paul did an excellent job mapping out where to position the units and run all the necessary conduits. His attention to detail was outstanding - meaning that he did the job right. I appreciated his help getting us up to speed on how heat pumps operate and how to use heat pumps to suite our needs.

Neil Racanelli

I have used Paul at Elements Mechanical a bunch of times and plan on involving him on my projects for years to come. He is professional, knowledgeable and truly cares about doing the job right! He has always been timely, responsive and on budget. As a contractor there is nothing more important to have than that!

Frank Flynn

Paul License runs a terrific company. He is the most earnest contractor we have ever met. The project was superbly and efficiently done, exceeding our expectations for quality and effectiveness. He continues to be responsive.
His recommendations for equipment, placement and project size were spot on and all was installed with no wasted time. He is also cheerful and positive, a pleasure to have in our home. He knows what he is doing and truly cares for his customers. You can’t miss with Paul.

Jennifer Lynch

Paul installed a compressor and an inside coil to get a broken AC back on line. Paul was attentive to details to make sure the system had appropriate pressure and could cool the home. Paul had all the needed materials to get the job done. Fixing other people's mistakes is a good extra value Paul provided.

Brad Lutz

We happily recommend Paul and Elements Mechanical without reservation. Paul has performed HVAC maintenance and plumbing services at our home. Responsiveness is very timely. Quality of work is second to none. And, Paul takes the time to clean up after the job, both visits having left the job area cleaner then when he arrived.

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