Caron Heating & Cooling

Caron installed a heat pump and mini splits in my rental. If I could give 10 stars I would, and it is so deserving! From the staff in the office, Karen, and Stacey to name a few. Rick who came and did the estimate and explained how everything works, very thorough! Hurl and his team Josh, Al and Manny. The Electrician Steve and his team! Sartell Plumbing who Caron referred me to who repaired a burst pipe! Even the owner Chris who showed up on the job first thing when his team arrived. Every contact I had with everyone is so professional, pleasant, and personable from start to finish. Amazing is all I can say! The high standard of professionalism and just a great group of people is so impressive. Pricing is reasonable! I did not feel I was overcharged for the installation, upgrade to the electrical box, or the burst pipe repair by Sartell Plumbing! The work they did installing the heat pump and mini splits is amazing. So well done! Neat, clean, everything is optically impressive which is very important to me. The follow up after the install from the office. It is amazing! I could not of had a better experience with such a great group of people! I recommend Caron Heating and Cooling you will not regret it.! Thank You Caron Heating and Cooling you truly have made me smile from the inside out and I cannot thank the entire team enough!!

Excellent experience throughout the whole process from initial quote through installation. Caron was especially helpful in navigating the MassSave requirements and facilitated securing the necessary appointments and paperwork. Stacy was the best at staying on top of all the details and Chris made us feel confident that we would end up with a great product.
Caron hit every milestone, date and times as promised. Their installation team was prompt, courteous and extremely skillful. They were able to overcome any obstacle that came up and involved us in every decision.
We had one compressor with 4 units installed: 3 wall units and 1 ceiling unit.
We couldn’t be happier with the outcome and would highly recommend them.

Would give 10 stars if I could. Caron heating and cooling helped us when we had a problem with our boiler (installed ~1970) and worked with us on a replacement system. The team did a fantastic job and were an absolute pleasure to work with. They laid out all the options and worked with us on a system that fit within our budget. They are now our go to service provider and will be using for maintenance and AC work once spring gets here.

The team at Caron Heating responded quickly when our AC unit stopped working. The receptionist, dispatcher and technician Dan were all very professional, explained the process, their very fair pricing, and within 30 minutes our AC unit was working. Great company. I would highly recommend. Thank you for the great service.

I couldn't be happier with the service provided by Caron Heating and Cooling. From start to finish, they ALWAYS exceed my expectations. The technician arrived promptly and was incredibly knowledgeable and professional. Their attention to detail and exceptional customer service is always outstanding!

The entire experience was seamless, from scheduling the appointment to the efficient and thorough service provided.I highly recommend them to anyone in need of AC or heating services. They are a reliable and trustworthy company that genuinely cares about their customers' satisfaction.

John and his crew at Caron Heating & Cooling were excellent and professional during the install of ductless mini-splits. They did a great job and wanted to ensure that I was satisfied with the work done and explained everything I needed to know. I highly reccomend Caron Heating & Cooling and John’s crew for anyone looking for mini-split installation. They took pride in their work and kept me informed every step of the way. Because of my great experience I will never choose another company.

I have used Caron Heating & Cooling twice now, and I cannot say enough about how amazing the customer service is!! The ease of texting to inform me of who the technician is (with a picture) as well as their estimated time of arrival is a very nice touch.

Stacy, the owner, responds to phone calls, texts, and emails immediately.

When I had no heat in the winter, a service tech dropped off several space heaters for me to use in the meantime. They actually CARE, which is rare.

I have only had Danny as a service tech both times, but he’s professional and informs me of what had been done as well as what he recommends in the future.

I highly recommend!

I am delighted to write a positive review of Caron Heating and Cooling for the outstanding installation of my AC. From start to finish, they were professional, thorough, and communicative, making the entire process stress-free and enjoyable.

The team at Caron Heating and Cooling demonstrated exceptional attention to detail throughout the installation process, ensuring that every aspect of the project was handled with the utmost care and precision. Their commitment to excellence was evident in their work, and they truly went above and beyond to ensure that the job was done to the highest standard.

What really stood out to me was their clear and open communication throughout the entire process. From the initial consultation to the final installation, they kept me informed every step of the way, ensuring that I knew exactly what was happening and what to expect next. This level of transparency was greatly appreciated and helped to make the entire process run smoothly.

Overall, I cannot recommend Caron Heating and Cooling highly enough. Their dedication to quality, attention to detail, and clear communication make them an exceptional choice for anyone looking to install an AC system. Thank you for providing such outstanding service!

They installed a brand new AC system. The salesman took the time to explain how the system works and answered all my questions over several phone calls. He was always happy to answer my questions and there was never any pressure. The installation was scheduled less than two weeks from signing the proposal. The technicians arrived on time and did a great job! They were very courteous. They cleaned up after themselves and took away all the old equipment. They took the time to show me all the things they were replacing and showed me how to change the filter and use the new thermostat. I am very pleased and would definitely recommend them.

I was looking forward to writing this review for Caron Heating and Cooling. This company deserves more than 5 stars. From the very first phone call I made to the end of the split unit’s installation all of the staff have been polite, professional and the communication was amazing. Every step of
the way I was told exactly what to expect all of my questions were answered by a kind polite staff Stacy is amazing she is pleasant, kind, a pleasure to speak to. She explained the units to me and what the installation process entails. Meghan was pleasant and a pleasure to talk to. She was also able to answer questions and if she did not know the answer she checked with someone who did. She and Stacy were always patient answering my enlist list of questions. The entire project was stress free because of the staff’s attention to detail the communication and the respect paid to myself and my home. The materials used were top of the line no short cuts.
The men left my home spotless. I could go on and on all of these positive reviews attest to what a great company Caron is. They also came when they said they would be there ,even a little early.
Thank you to all of you!!!