Had multiple AC units installed throughout the house. Very non-intrusive setup and they work fantastic. Had a minor issue with a single one of the AC units and worked with Kimberly (contact) and Curt (tech) and the issue was addressed in a very timely fashion. Great service. Thank you.
Prestige installed my heat mini split pumps. Curt came out and gave me the estimate. He was amazing. He answered all my questions and some for a few days before making the decision. The install crew came out and were clean and respectful because i was working from home. They walked me through everything and I have no complaints. I would highly recommend this company for installs and repairs. They are reliable which is hard to come by now a days. Ginelle in the office is also great and helped me through the Mass Save process which is a pain and she always had a positive attitude and responded to my questions quickly. I am definitely using them for any future installs/repairs.
Ginelle was very helpful and courteous, she responded all my e-mails promptly. Quote guy showed up on time to my door, was extremely professional and took the time to answer all my questions. Marshall's work exceeded my expectations, work area was cleaned after, unit and line covers were professionally installed.This guy takes pride of his work. I"m very happy to had chosen Prestige.
The team at Prestige was prompt, efficient, and completed the install of two heat pumps at my house without any issues. Not only that, but pricing was very competitive as well. I would highly recommend giving this company a look at your next HVAC project.
Nothing but a great experience with Prestige! Everyone I have dealt with at Prestige has been great. Communication can't be any better, they were so easy to deal with and they have very competitive pricing (at least for my needs). Special shout out to Chris, Adam and Angelo who came to replace my hot water heater. They got the job done and were extremely professional and they also took special precautions to protect the interior of my home from any debris and damage. It was not an easy job (2 flights of stairs and a cramped utility closet). They also answered all questions I had. Thank you Prestige, Chris, Adam and Angelo!
If you are reading this review then rest assured you have come to a great company for your needs. There is so much positive about this company and the people who work there. I could have picked any company for my new hot water tank but after reading previous reviews I knew I should call and talk to them. Well I ended up hiring them and all I can say is this company does everthing right. The people skills the technicians have is awesome. Everyone person I have met and dealt with are solid in their knowledge about their trade. Pricing was favorable also. They were on time, cleaned up the work area and spent time answering all of my questions and giving me extra advice on HVAC issues. You will be glad to have them as your HVAC company. Tim K.
Called in for a neat emergency. Adam was sent right out. Her went straight to work to diagnose the problem. Was speedy at fixing us. He was professional, honest and walked us through exactly what the issue was. Never had this type of service before. We appreciate Adam and his personable nature. We will be using him again.
I can not say enough about this company. Chris and all the guys were fantastic. Every one of them were friendly and helpful. The pricing is very reasonable. You would have never known anyone had done work in our house they were so neat and the job was done in two days. From the estimate to a full explanation on how to use the mini splits this company is #1!!!! Please don't hesitate to give them a call you will not be disappointed!!!! Thank you so much it was a pleasure to work with all of you!!!!
I was looking to replace my 26 year old heating and a/c system and wasn't sure where to start. My neighbor had is replaced a year or so ago and recommended Prestige Heating and Cooling. So I checked their website and the reviews were all outstanding so I gave them a call for an estimate. I spoke with Ginelle and she was wonderful through the entire process. She set up an appointment with Curt to come see what I might need. Curt came out the next day looked at what I had and assessed what I might need. He put together four proposals for me as well as answering a bunch of questions I had. After I accepted a proposal they were able to do the install 2 days later. Ethan and Rubin showed up right on time and were super nice and got right to work getting the old unit out. We had a small issue with the furnace which was my fault not theirs but we were able to fix and they were able to get me the furnace I wanted the next day. On day 2 Ethan and Rubin showed right on time and starting the installation. Later Adam showed up to assist and he walked me through everything from filter on the new unit to my new smart thermostat. Bottom line everyone was great to work with and the job was done in a timely manner and very professional but most of all they were all very friendly which was important to me since this is the first time I purchased an HVAC unit. I will definitely use them for yearly maintenance as well as any future work I might need. I want to thank everyone at Prestige for the great job that was done and for making me feel comfortable with the whole process.
We used Prestige Heating And Cooling for our mini-split heat pump installation. Since the initial inquiry, they have been extremely professional and very responsive. We had to revise our quotes a few times, but every time, they were very accommodating. The installation took 2 days while the major work was done on the first day. The installation crew was also very professional and did an excellent job. Particularly, Kudos to Ruben, who completed the job and even returned for our second request to cover up all of the hoses in the basement! They also helped me to submit the MassSave rebate application. I would highly recommend this company to anyone who would like to use mini-split heat pump installation.
Adam Hamel
Had multiple AC units installed throughout the house. Very non-intrusive setup and they work fantastic. Had a minor issue with a single one of the AC units and worked with Kimberly (contact) and Curt (tech) and the issue was addressed in a very timely fashion. Great service. Thank you.
Jacqueline Hoyt
Prestige installed my heat mini split pumps. Curt came out and gave me the estimate. He was amazing. He answered all my questions and some for a few days before making the decision. The install crew came out and were clean and respectful because i was working from home. They walked me through everything and I have no complaints. I would highly recommend this company for installs and repairs. They are reliable which is hard to come by now a days. Ginelle in the office is also great and helped me through the Mass Save process which is a pain and she always had a positive attitude and responded to my questions quickly. I am definitely using them for any future installs/repairs.
juan palen
Ginelle was very helpful and courteous, she responded all my e-mails promptly. Quote guy showed up on time to my door, was extremely professional and took the time to answer all my questions. Marshall's work exceeded my expectations, work area was cleaned after, unit and line covers were professionally installed.This guy takes pride of his work. I"m very happy to had chosen Prestige.
Kevin Kunkel
The team at Prestige was prompt, efficient, and completed the install of two heat pumps at my house without any issues. Not only that, but pricing was very competitive as well. I would highly recommend giving this company a look at your next HVAC project.
Traci Hutchinson
Nothing but a great experience with Prestige! Everyone I have dealt with at Prestige has been great. Communication can't be any better, they were so easy to deal with and they have very competitive pricing (at least for my needs). Special shout out to Chris, Adam and Angelo who came to replace my hot water heater. They got the job done and were extremely professional and they also took special precautions to protect the interior of my home from any debris and damage. It was not an easy job (2 flights of stairs and a cramped utility closet). They also answered all questions I had. Thank you Prestige, Chris, Adam and Angelo!
Tim Kelly
If you are reading this review then rest assured you have come to a great company for your needs. There is so much positive about this company and the people who work there. I could have picked any company for my new hot water tank but after reading previous reviews I knew I should call and talk to them. Well I ended up hiring them and all I can say is this company does everthing right. The people skills the technicians have is awesome. Everyone person I have met and dealt with are solid in their knowledge about their trade. Pricing was favorable also. They were on time, cleaned up the work area and spent time answering all of my questions and giving me extra advice on HVAC issues. You will be glad to have them as your HVAC company.
Tim K.
Kristin Donovan
Called in for a neat emergency. Adam was sent right out. Her went straight to work to diagnose the problem. Was speedy at fixing us. He was professional, honest and walked us through exactly what the issue was. Never had this type of service before. We appreciate Adam and his personable nature. We will be using him again.
Wendy Avedisian
I can not say enough about this company. Chris and all the guys were fantastic. Every one of them were friendly and helpful. The pricing is very reasonable. You would have never known anyone had done work in our house they were so neat and the job was done in two days.
From the estimate to a full explanation on how to use the mini splits this company is #1!!!! Please don't hesitate to give them a call you will not be disappointed!!!! Thank you so much it was a pleasure to work with all of you!!!!
RA F
I was looking to replace my 26 year old heating and a/c system and wasn't sure where to start. My neighbor had is replaced a year or so ago and recommended Prestige Heating and Cooling. So I checked their website and the reviews were all outstanding so I gave them a call for an estimate. I spoke with Ginelle and she was wonderful through the entire process. She set up an appointment with Curt to come see what I might need. Curt came out the next day looked at what I had and assessed what I might need. He put together four proposals for me as well as answering a bunch of questions I had. After I accepted a proposal they were able to do the install 2 days later. Ethan and Rubin showed up right on time and were super nice and got right to work getting the old unit out. We had a small issue with the furnace which was my fault not theirs but we were able to fix and they were able to get me the furnace I wanted the next day. On day 2 Ethan and Rubin showed right on time and starting the installation. Later Adam showed up to assist and he walked me through everything from filter on the new unit to my new smart thermostat. Bottom line everyone was great to work with and the job was done in a timely manner and very professional but most of all they were all very friendly which was important to me since this is the first time I purchased an HVAC unit. I will definitely use them for yearly maintenance as well as any future work I might need. I want to thank everyone at Prestige for the great job that was done and for making me feel comfortable with the whole process.
David Kim
We used Prestige Heating And Cooling for our mini-split heat pump installation. Since the initial inquiry, they have been extremely professional and very responsive. We had to revise our quotes a few times, but every time, they were very accommodating. The installation took 2 days while the major work was done on the first day. The installation crew was also very professional and did an excellent job. Particularly, Kudos to Ruben, who completed the job and even returned for our second request to cover up all of the hoses in the basement! They also helped me to submit the MassSave rebate application. I would highly recommend this company to anyone who would like to use mini-split heat pump installation.