John C. Flood of MD

I scheduled a service call for clogged sink, taking advantage of the $79 diagnostic special.
The technician arrived on time, 30 min earlier I got a message for the arrival time and the tech name. Excellent communication.
The tech quoted $480 for running 25' auger, later reduced to $430. I refused the service, it was over my budget and paid the diagnostic fee. I wish I was quoted that over the phone since I provided all the info during the call. I'm posting this if helpful to other clients in the DC area to save them the trip ( and the 'diagnostic' fee).
Otherwise the technician was knowledgable and I'm confident he would resolve the issue.

This is a big company and would not give a written quote without first making $100 off me. Bummer. Going to keep on calling around for HVAC professionals who know their stuff.

I would like to thank Michael Mullins for an excellent job this morning, Sunday, January 22, 2023.. Great job!!! Very professional.
Ms. Cole

It was Mr. Eric, he totally represents John C. Flood in the most outstanding manner. He's polite, knowledgeable, respectful and has a great personality. He knows his stuff! My new hot water heater is working perfectly, oh course! Thank you again Mr. Eric for your excellent service again! Thanks Ms. Jackie for you warm customer service on the phone.

I had a service tech come to my home to check my furnace.. The tech advised me I needed a specific part for my service. Approximately 2 wks later Another service tech came with the part. He stated that he would do a check of the furnace. I asked why the prior tech checked the furnace. This new tech informedme I did not need that part the first tech orderded, I now need a motor.. I asked the service tech why do i need a new motor when it is running and has been running but not cutting off..

Dale Jr was kind, professional and went above and beyond to address an issue we were experiencing with our boiler. He answered all our questions and took the time to show and explain all the steps along the way. He provided first class service and he will be the one we personally request for all our HVAC and heating needs in the future.

James was the technician that serviced my AC unit in my home today. He was pleasant, polite and approachable. He is a very knowledgeable person in his trade and was knowledgeable of the unit being serviced. He did a great job. Also, he was extremely patient with me and helpful at the end of the process when it was time to complete all paperwork and make the payment. Thanks James! Keep up the good work.

Eric and James came this morning as scheduled to install a new hot water heater. They were pleasant, efficient, and professional. The work was done on time, fully explained, and absolutely no problems were encountered with the entire project. We are quite happy with the service we got from John Steward as well, who advised us in selecting the proper hot water heater for our needs.

Plumbing Repair

We have had a problem with our toilet flushing, called John C Flood, they were out the next day.
Mike Dailey, our plummer fixed the problem, and once again, did a fantastic job. Mike is professional, knowledgeable, and a great service tech.

Once again, John C Flood did a fantastic job!!

I called John C Flood to perform a repair of a toilet. They scheduled me within a day. They called ahead as requested and then showed up on time. The plumber discussed the options with me. They had an option to repair the toilet (it needed some rebuild inside) or to replace the toilet. I think both the repair and replace prices seemed high. I choose a replacement. The plumber called the office and a new toilet was delivered within an hour. He worked to remove the old one while he waited for the new one. The new install was completed and looks great (as a toilet can look). So quality seemed very good, but be mindful of the price. The company seems to offer a variety of home services.