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kat Lo
I had a late night plumbing emergency and called Jiffy since they are open 24 hours. Vince explained I probably had a main line clog and sent a technician out to me. The technician Enrique was there within an hour! He assessed the problem and immediately knew what was needed. He explained the process of using a machine and a 120-foot auger before starting. He also gave me an estimate before he began. It worked! Before leaving Enrique had me run a few checks just to make sure all was well. I will definitely use them again in the future if anything comes up
Keith Burgess
I called Jiffy Plumbing because we had a big crack in what I think they call a drain stack. These were I believe 4 inch cast-iron pipes. It required a lot of work to get this all repaired which was done in one reasonablely long day. The work fixed the leak we were having, and the place was left clean. The charge was also somewhat less than another estimate that I had gotten.
Mike H
Used them for years at my home and my rental properties. This last time was a completely different and unpleasant experience. I called for no heat on a system they installed. They came at 5pm after getting call from them at 8am that I was second stop. Manager said tech had part on truck, he did not. Tech said never told office he had the part. Tech had to come back the next day with part but needed $239 diagnostic fee. I asked manager if I can pay whole thing tomorrow since I have no heat and tech needs to come back with part he said was in truck but was not. Manager says if I do for one I’ll have to do for all…WHAT!? The part was under warranty but both visits cost me over $500. Both visits took less then an hour total. Again used them for years but never again. Seems things have changed over there.
Paulette Jenkins
I used Jiffy in 2014 to install a new HVAC at my house and was please with the service, which is why I used them recently to detect and repair a water leak behind my shower. I paid them up front 800+ and I later needed an itemized bill because my insurance would reimbursement for the repair of the wall but not the pipe which I constantly explained to Jiffy. When I asked Jiffy for the itemized bill it was a major issue! I spoke to four people there, repeating the same thing over and over, this included the owner who was the most RUDE and HUNG UP on me! How unprofessional!! Then they insulted me further, by requesting my insurance agent call them...last I checked the insurance agent didn't pay my bill!! I will never recommend or use them again!! Unfortunately for them, my community was looking for a company to use for us and had asked me about them when I had my repair done because they saw the Jiffy Truck, initially I gave them a great review because I had previously used them. After this interaction with the owner, I rescinded my great review to them and explained what happened. Referrals are everything.
Terrible customer service by the owner!!
Nanda Kulathunga
Excellent Company with affordable prices and professional job. Did an excellent repair job on our Gas fireplace. Quick to respond to urgent calls.
Jonathan Alfuth
We had a plumber come out through our home warranty program to replace a diverter valve in our tub. After replacing the valve the water pressure in our shower was very low, but the person left without fixing the problem. We contacted several plumbers who told us that they wanted to replace our entire faucet ensemble. Jiffy Plumbing sent Vinh out for a free estimate, and he quickly identified that the problem was a simple clog that had built up in the shower head after the valve had been replaced. Thank you so much Jiffy plumbing for saving us probably $1,000 dollars for a problem that multiple other plumbers failed to diagnose! Would definitely use again.
เด็กหญิงอาริษา นิพวงลา
Thrilled with my new Split system. Installation went extremely well. Conducted very quickly and professionally by the team. It is working like a charm. Thank you so much.Excellent customer service; I'll use them again. I look forward to working with them again.Thanks a lot.
stanbackmargaret
Pete was awesome. My water bill has been high. He came out to investigate the problem. After checking my home, he determined I had a leak at the main line and recommended I call DC water immediately. DC water came out and determined the leak is on my property due to a lead pipe. Pete was so professional, thorough and very knowledgeable. He represents Jiffy plumbing well especially being so honest. Any person needing a plumber would hire Pete. He's awesome. Margaret Stanback 2925 10th Street NE DC.
Tomeka Murphy
I am a single female and a new homeowner in Maryland who is very skeptical about acquiring any type of services. Thankfully, I was very impressed with the services provided by Gary with Jiffy and will definitely call them again- whenever needed. Gary was very knowledgeable, attentive and made sure to explain everything he was doing & why. I highly recommend this company…especially Gary!
FontLeRoi Haberdasheri
Exceeded expectation!! Had a dying furnace that needed to be replaced. Have an aunt that I take care of who has respiratory and other health issues. Contacted Magnolia,John C Flood, who either didn't call back or didn't have anyone available with no amends. Jiffy's adjuster made a special trip to write an estimate and take the deposit to get the ball rolling. Estimator stayed late and called around 2200 to see if someone would be available in the morning to begin. Service technician Trevor and helper Daryl had the old furnace removed and the new one in by cob. The following morning service technician Wilson and Daryl arrived to install the final connections. Customer service is A++!! Technicians were accommodating, respectful, neat and efficient to boot! Put down extra padding to protect my hardwood floors and cleaned up as they worked.. Immensely satisfied with the process from start to finish. Highly recommended!!