Working with Supreme Service Today has been a positive experience. From the initial consultation for the estimate to the end of installation, everyone that I interacted with behaved as true professionals of their trade. Sean did a great job of answering my many questions, exploring options for service, planning for the future and was a great communicator prior to the start of the job. Saber and Santos were both excellent in the installation process. They answered my many questions as I observed the whole process of the two of them removing my old units and installing brand new heating/cooling units and relocating my thermostat. I couldn't be more pleased. Suffice it to say, I have peace of mind in the excellent work Saber and Santos provided and am pleased with the overall experience with this company.
Gyan came to troubleshoot a thermostat issue. Apparently it would not work with my humidifier. He was respectful and professional.He researched the issue and realized that the thermostat that was installed would not support the humidifier. He replaced the thermostat and tested the system before leaving. It worked correctly when he left.
Repaired a previously installed water based backup sump pump. Plumber Justin was awesome. Justin was very nice, calm, thorough, organized, and seemed very knowledgeable. Highly recommend him for plumbing projects. Deborah followed up after the service to make sure I was satisfied. She was very awesome as well.
I’ve been a member for several years. They are very useful in the upkeep of my HVAC and plumbing systems. Good value considering they prolong the life of your most critical and expensive appliances.
Sean was my technician. He arrived within the timeframe I was given. He was training another tech. He was friendly and knowledgeable and explained exactly what he would be doing. When he was finished, he thoroughly explained what he had done and what he recommended I do. I was very pleased with Sean.
Supreme Air installed several Daikin ductless HVAC units in my building as well as a Carrier furnace and outdoor AC unit. The Daikin ductless units are effective with keeping up with all weather seasons. They are also very efficient and glad Alex recommended them to me during the consultation. Supreme stands behind their work and will go above and beyond to make something right and make the customer happy. Customer service is professional and responsive. Will use them again.
"Take 2" - My AC unit broke in the middle of a heat wave around July 4th, 2018 and within a day or two Supreme was able to give me a quote on a new 2 ton 16 seer lifetime AC unit and coil and install it on my roof. The team was professional, on time and the cost was very reasonable. Hence, why I continue to use this company for my AC needs.
Jason came to do a diagnostic and report on my drainage and plumbing system. He was very knowledgeable and thorough when doing his inspection. I'm very pleased that he found and fixed a leak in my basement that I was unaware of. He was friendly, pleasant and polite.
Yonas is a knowledgeable and trusted technician. He always does a thorough job and explains what he’s done and what he thinks needs to be done to keep our system running safely and efficiently. He is also very pleasant and courteous.
Very pleased with service call and follow-up. Sean diagnosed the problem and ordered parts. Part came within 24 hours and Supreme scheduled a 2nd visit the next day. Sean was dispatched again and was running late, but Supreme let us know. He didn't bail-out. Came to our home at around 7:30 P.M. He was pleasant as before and didn't rush to get it repaired. Supreme did the original install of the entire system about 3 years ago and their service support was as good as their initial work.. Definitely recommend.
The gentleman, DJ, that was assigned to do my service checkup and correct any findings. He was very professional and courteous. He took the time to explain to me what was going on which I really appreciated.
Sumal
Working with Supreme Service Today has been a positive experience. From the initial consultation for the estimate to the end of installation, everyone that I interacted with behaved as true professionals of their trade. Sean did a great job of answering my many questions, exploring options for service, planning for the future and was a great communicator prior to the start of the job. Saber and Santos were both excellent in the installation process. They answered my many questions as I observed the whole process of the two of them removing my old units and installing brand new heating/cooling units and relocating my thermostat. I couldn't be more pleased. Suffice it to say, I have peace of mind in the excellent work Saber and Santos provided and am pleased with the overall experience with this company.
Ron Gravish
Gyan came to troubleshoot a thermostat issue. Apparently it would not work with my humidifier. He was respectful and professional.He researched the issue and realized that the thermostat that was installed would not support the humidifier. He replaced the thermostat and tested the system before leaving. It worked correctly when he left.
Yasin Family
Repaired a previously installed water based backup sump pump. Plumber Justin was awesome. Justin was very nice, calm, thorough, organized, and seemed very knowledgeable. Highly recommend him for plumbing projects. Deborah followed up after the service to make sure I was satisfied. She was very awesome as well.
daniel leary
I’ve been a member for several years. They are very useful in the upkeep of my HVAC and plumbing systems. Good value considering they prolong the life of your most critical and expensive appliances.
Margaret Smilow
Sean was my technician. He arrived within the timeframe I was given. He was training another tech. He was friendly and knowledgeable and explained exactly what he would be doing. When he was finished, he thoroughly explained what he had done and what he recommended I do. I was very pleased with Sean.
Elia Cossis
Supreme Air installed several Daikin ductless HVAC units in my building as well as a Carrier furnace and outdoor AC unit. The Daikin ductless units are effective with keeping up with all weather seasons. They are also very efficient and glad Alex recommended them to me during the consultation. Supreme stands behind their work and will go above and beyond to make something right and make the customer happy. Customer service is professional and responsive. Will use them again.
"Take 2" - My AC unit broke in the middle of a heat wave around July 4th, 2018 and within a day or two Supreme was able to give me a quote on a new 2 ton 16 seer lifetime AC unit and coil and install it on my roof. The team was professional, on time and the cost was very reasonable. Hence, why I continue to use this company for my AC needs.
Ve Crom
Jason came to do a diagnostic and report on my drainage and plumbing system. He was very knowledgeable and thorough when doing his inspection. I'm very pleased that he found and fixed a leak in my basement that I was unaware of. He was friendly, pleasant and polite.
Stephen Blaine
Yonas is a knowledgeable and trusted technician. He always does a thorough job and explains what he’s done and what he thinks needs to be done to keep our system running safely and efficiently. He is also very pleasant and courteous.
Kevin Reilly
Very pleased with service call and follow-up. Sean diagnosed the problem and ordered parts. Part came within 24 hours and Supreme scheduled a 2nd visit the next day. Sean was dispatched again and was running late, but Supreme let us know. He didn't bail-out. Came to our home at around 7:30 P.M. He was pleasant as before and didn't rush to get it repaired. Supreme did the original install of the entire system about 3 years ago and their service support was as good as their initial work.. Definitely recommend.
Mark Ozarowski
The gentleman, DJ, that was assigned to do my service checkup and correct any findings. He was very professional and courteous. He took the time to explain to me what was going on which I really appreciated.