i found out yesterday, Saturday, that i needed to replace my inside and outside AC unit. Butcher had a sales person come out to give me estimates and lined me up with an instal team first thing this morning. Fat boy and Bun exceeded my expectations with their service. i will definitely continue to use butcher for any of my heating an AC issues.
I found the service to be exemplary from the initial call to the service call. Don, our technician, was very professional and friendly and took the time to enlighten us regarding maintenance.
The experience exceeded my expectations. I look forward to Don returning to service my air conditioning needs. Thank you
Don K was the maintenance guy today and he did an excellent job. I would definitely recommend him and Butchers Air Conditioning to all my family and friends. Good Job Butcher Air Conditioning!!!!!!!
Scotty, our service provider, was very professional, explained everything, answered questions, and was very helpful to us. Very satisfied with him and the service. We recommend Butcher very highly.
WHY THE BILL CAME IN THE WRONG NAME??? Wells Fargo didn’t approve these people on the Bill!!!! NOR WAS A CONTRACT SIGNED!!! WE DIDNT SIGN WHEN JOEL CAME “couldn’t make contract agreements that day due to SURGERY!” Joel never contacted us again after this meeting!!! Expecting a callback the next day????
Meeting with Joel proved to confirm: RIP OFF COMPANY!! Refused to provide a breakdown of charges, stated “Mr. Butcher said we just don’t do that!”After realizing we didn’t have to have the coils /labor done, it appeared the price was going to go down significantly “$200”!!! Seriously $200 for labor!!! RIP OFF!!!Severely over priced, unprofessional installation!! 2 service calls and 2 different employees to diagnose a needed “so say” replacement. Left what looks like roofing nails in my driveway, so you’ll be paying for any flats or damage because of this. Pics and camera footage of proof! My room was filthy! 1st call $500 for a capacitor when “so say” the entire heating unit needed to be replaced. We were told to apply for a loan! We however didn’t want to pay for a no name “Miller” 1 year warranty $4000 unit..They wanted the email with the approval, which showed the amount approved for, and they tried to get every penny. We always used them, but this will be our last! Merry Christmas, Butcher, I’m sure we helped you enjoy
Bobby Butcher and his team are a first class organization! Professional approach, quality work, cleaned up after themselves. All employees on the job introduced themselves and worked efficently. Thank you Bobby and team!
Mr. Aaron, our Butcher technician, maintained the high standards of Butcher's AC Company - great customer service at the highest level and also his high level of job performance. Mr. Aaron was efficient, skilled, respectful, and friendly. Butch AC Company has great employees and a great service history. We have used them for many years and look forward to continue our business with them. Very please! Thanks, Mr. Aaron and Butcher
The serviceman came promptly and got the work done. We are very pleased with the service and the repairman. However when I looked at the bill I see I underpaid him by a dollar. I do apologize. How can I get that settled? So sorry!
Matt “Tezzy” Broussard
i found out yesterday, Saturday, that i needed to replace my inside and outside AC unit. Butcher had a sales person come out to give me estimates and lined me up with an instal team first thing this morning. Fat boy and Bun exceeded my expectations with their service. i will definitely continue to use butcher for any of my heating an AC issues.
Judi Clegg
I found the service to be exemplary from the initial call to the service call.
Don, our technician, was very professional and friendly and took the time to enlighten us regarding maintenance.
The experience exceeded my expectations. I look forward to Don returning to service my air conditioning needs.
Thank you
Sherlene Francis
Don K was the maintenance guy today and he did an excellent job. I would definitely recommend him and Butchers Air Conditioning to all my family and friends. Good Job Butcher Air Conditioning!!!!!!!
Carmen Daigle
Scotty, our service provider, was very professional, explained everything, answered questions, and was very helpful to us. Very satisfied with him and the service. We recommend Butcher very highly.
Karen Thibodeaux
WHY THE BILL CAME IN THE WRONG NAME??? Wells Fargo didn’t approve these people on the Bill!!!! NOR WAS A CONTRACT SIGNED!!! WE DIDNT SIGN WHEN JOEL CAME “couldn’t make contract agreements that day due to SURGERY!” Joel never contacted us again after this meeting!!! Expecting a callback the next day????
Meeting with Joel proved to confirm: RIP OFF COMPANY!! Refused to provide a breakdown of charges, stated “Mr. Butcher said we just don’t do that!”After realizing we didn’t have to have the coils /labor done, it appeared the price was going to go down significantly “$200”!!! Seriously $200 for labor!!! RIP OFF!!!Severely over priced, unprofessional installation!! 2 service calls and 2 different employees to diagnose a needed “so say” replacement. Left what looks like roofing nails in my driveway, so you’ll be paying for any flats or damage because of this. Pics and camera footage of proof! My room was filthy!
1st call $500 for a capacitor when “so say” the entire heating unit needed to be replaced. We were told to apply for a loan! We however didn’t want to pay for a no name “Miller” 1 year warranty $4000 unit..They wanted the email with the approval, which showed the amount approved for, and they tried to get every penny. We always used them, but this will be our last! Merry Christmas, Butcher, I’m sure we helped you enjoy
Charlie Babineaux
Bobby Butcher and his team are a first class organization! Professional approach, quality work, cleaned up after themselves. All employees on the job introduced themselves and worked efficently. Thank you Bobby and team!
Terry M
Mr. Aaron, our Butcher technician, maintained the high standards of Butcher's AC Company - great customer service at the highest level and also his high level of job performance. Mr. Aaron was efficient, skilled, respectful, and friendly. Butch AC Company has great employees and a great service history. We have used them for many years and look forward to continue our business with them. Very please! Thanks, Mr. Aaron and Butcher
Angie Primeaux
The serviceman came promptly and got the work done. We are very pleased with the service and the repairman. However when I looked at the bill I see I underpaid him by a dollar. I do apologize. How can I get that settled? So sorry!
Dale Boudreaux
The techs were very professional and did clean work. Courteous and informative information of their products. I would recommend butcher to my friends
Bart Gary
Very pleased with them guy’s professionalism. I really appreciated them guys hard work an very nice cleanup following their job! Highly recommend!!!