Polar Aire Heating & Cooling

Great experience with this company. We just moved from Texas in July and our AC went out. We were lucky to pick the right company! Tyler was fantastic and helped us in a pinch. We were so impressed we have now signed up for their maintenance program and we again got Tyler and he did a great job!

Air conditioning went out at 5:30 on a hot, humid Saturday night. Called Polar Aire and spoke with Roy. Great young man. He carefully and thoroughly walked us through possible fixes. He ended up coming out around 9:15. Had us up and running in 20 minutes. We were impressed with his advance explanation of the fees so we had a good idea of the cost. We knew it would cost more after hours. He was great. His employer should give him a raise....hint hint.

Jennifer provided preventative maintenance on both of our furnaces She did an excellent job and advised me of all of her observations. The seasonal PM program that they provide has been well worth it. Polar Aire sold me these fine, trouble free HVAC units and they were installed by top notch technicians.

Service like this is hard to come by these days! After limping my old system through one too many seasons John and his guys came to my rescue on a moment's notice, and during a heat wave. I called John desperate On Wednesday morning to come quote me for a system replacement, he met me at my house that day on my lunch break, and in less than an hour we shook hands and I went back to work. I was fully prepared to haggle, but he came in several hundred dollars cheaper than what I had in mind. The next morning his crew showed up at 7:30 and went to work (and so did I). They did their thing and locked my house up for me when they left. When I came home I was pleased to see that they did a stellar install and left no trace of being there other than my house was comfortable again. They went out of their way to replace my existing humidifier drain hose with solid pvc and tied it into the new system drain. That's just one of the many improvements they made along the way. I'm super impressed with this company and am in shock with how seamless and hassle free they made this process for me. I will certainly recommend them to anyone in need. Thanks John and all the hardworking crew at Polar Aire!

Tyler called to let me know he was 30 min out, arrived on time, was professional and efficient. He showed courtesy and diligence to his job. We were very pleased.

Roy D was at our house less than two hours after our call. He was very professional, analyzed the problem quickly and replaced the faulty part. He is an asset to the company and a good representative to the public. Polar Aire is the best!!

Dealing with Polar Aire was a pleasure after being treated so poorly by Bob Hamilton Plumbing. Polar Aire was efficient and straightforward with me throughout the entire process. Their prices were very reasonable and they tried to get me the best deal possible. I will continue to do business with this company.

I have always had good service from Polar.
Tyler was out to check my air conditioner this year. Very prompt, courteous and thorough.
You hire good men. Over 20 years, no complaints

Tyler does a great job. Second year Tyler has serviced our AC/heating units. He is always on time, respectful, friendly and considerate. Most of all he is very knowledgeable and I can trust his recommendations. Thank you Tyler!

I have used Polar Aire for my a/c and furnace pm since 2010. I have had a positive experience with 95% of the technicians, and I have been informed that the one that I did not care for no longer works for them. I have had especially great service from Steve. It is like have a family member working in my home. He always takes the extra time to help me understand and answer all of my questions. He goes above an beyond to solve any problems.