Westerhouse Heating and Cooling, Inc.

Westerhouse is always INCREDIBLE! The office Staff answers the phones immediately and are always so kind. Field Techs are kind, professional, and easy to talk to. They always listen to concerns and offer the best solution. We have used other companies in the past and always go back to Westerhouse. Thank you for providing amazing service at a reasonable rate!!

This is a great company! The entire process from getting a quote through installation was great. Everyone, David Westerhouse, the installation technicians and office personnel were professional, friendly and answered my questions. It was extremely hot on the day of the installation and getting the equipment into my basement was not an easy task. The technicians were efficient, friendly and explained what they were doing and kept me informed throughout. The cost was very reasonable for both the AC and furnace. My new AC works great and I would definitely recommend Westerhouse Heating & Cooling!

The people at Westerhouse are honest down to earth people! I've had them come out twice and both times the service men were professional and friendly. I would recommend them to anyone in the area and will only use them for my HVAC needs. I cannot say enough good things about this company and their employees.

Pre-bidding inspection & conversation was clear, informative and comprehensive. All of my questions & concerns were covered.

Bid was very competitive and follow up concerns and adjustments made. Accommodation of my schedule was worked out and installation was efficient and professional. System is working very well.

I especially appreciate the complementary service inspection included when it is time to switch from AC to furnace use. AND the AC service call included for next year. I plan to contract for service after that.

I recommend Westerhouse wholeheartedly. They are well staffed and clearly have the depth of training & experience to serve their customers well!

Thanks.

I called at about 4 pm on a hot day for service on a central AC unit that wasn't cooling.
I was offered after hours service which I declined due to good shade and a cool evening forecast.
Next day I received a text when the tech was en route, another with description of the issue and the proposed fix.
I was happy with the fast response and reasonable price. I paid on the phone and the problem was gone and dealt with.
This company is professional as well as good,
real people. I'll call them next time!

David W. came to my home to do my first heating system maintenance with Westerhouse. He was professional and yet easy to talk to. All my questions and concerns were answered. He arrived during the window of time that scheduling said they would be here. Looking forward to a good HVAC system maintenance relationship with this company.

Westerhouse answered their phone the first time I called, took all of my information accurately, had an available appointment in my area for the same day I called, and showed up-not on time, but early! He called me and asked if it was ok to come early and was professional, honest and very helpful. I couldn’t have asked for a better experience. When it’s time to replace our HVAC, Westerhouse will be who I call without a doubt. Thank you so much for a great experience….you all made my day!

Replaced entire HVAC system. Initially it malfunctioned and required numerous service visits eventually requiring a new control board. It was going to take 5-6 weeks to get one. They didn't want me to wait any longer, so they replaced the whole outside unit. The guys were persistent in trying to resolve this, even working after hours. They really stayed on top of these issues and were very focused on our satisfaction taking full responsibility. Even though we at first got a "lemon" from the factory, Westerhouse made it good and I would highly recommend them. Thanks to Joe, James, Cameron, Riley, Tanner, Aaron and Alisia.

Westerhouse did the multi-system install in our new home construction. Exceptional communication, quality of ductwork is impressive and fair pricing!

The Westerhouse team is the best. I send friends and family their way every chance I get. Everyone who has used them has thanked me for the recommendation when the job was finished. Great folks, great work and great prices.