Des Moines Comfort

Great crew! Talked through a couple options on the phone with the on-call tech. They got me on the schedule first thing Monday as requested. Parts came in early and they had a tech ready to install immediately. Communication was quick and accurate. Couldn’t ask for a better crew to handle things.

Super responsive, nice people on the phone and in the field. Top quality work and experience. We are already planning our second project with them!

Lee and the crew at Des Moines Comfort are some the best in the business. They installed my unit 4 years ago when we built our house and have maintained it since. They are fair and competitive in cost, excellent in customer service and I would have zero reservations in giving them my highest recommendation to anyone in the market for HVAC.

Des Moines Comfort has been servicing my equipment for years. The maintenance package was a smart decision. They come out twice a year.
I had an appointment yesterday, Jeff was early and I wasn’t home yet. I told him how to get in, he even took the dog out!!
Thanks!

We’ve been using Des Moines Comfort for over 8 years now and I can’t imagine using anyone else. Always professional, friendly and dependable. Quality work you can count on.

Prompt response to emergent calls, and helpful/friendly staff. Des Moines Comfort took the time to help us and educate us during our furnace replacement. If you need assistance, call them.

Unfortunately, our business has a reoccurring bird problem. This is the second time we have had a bird nest in the furnace exhaust. Not only did Jeff remember what he did last year to correct it, he had devised a tool last time and he still had it with him. He also helped us but wire over the exhaust so it would not occur again. He did ur maintenance at the same time to save us a service call and he was polite a personable. I highly recommend this company for all of your HVAC needs!

Super quick response from Lee(?) to my initial text, requesting service on my non-working furnace, followed by thorough communication regarding cost estimate. Jackie was quick with contacting me to set up the appointment, and setting my expectation for the service call. The technician, Jeff, came within the 2 hour window of time they had promised. He fixed the issue, and provided me with replacement options without pressuring or trying to upsell. Everyone I had contact with was pleasant, professional, and worked with a sense of urgency.

The crew at Des Moines Comfort was recommended to me a few years ago by a coworker after a sub-par experience with one of their competitors. Since that time we have had them out on multiple occasions for our heat and a/c. They have been easy to work with and have repaired the problems quickly. Each of the techs has been knowledgeable and answered all of my questions. They've earned my repeat business and I can't imagine calling anyone else if/when we need help in the future.

Des Moines Comfort did the install of the geothermal unit and ductwork when we built our home 4 years ago. We have utilized their semi annual maintenance plan since then. We couldn't be more pleased with the installation, performance and maintenance of our geothermal system. Des Moines Comfort is a great company with professional, courteous employees.