Des Moines Comfort

Always on-time, very professional and fairly priced. Extremely happy with Des Moines Comfort.

Drew, the installer, did a great job setting up my new furnace and AC. I also talked to George and Lee for the proposal/estimate and follow up. Everyone was courteous, professional, and answered all my questions with great detail. They were flexible and easy to work with. I would highly recommend Des Moines Comfort!

In Iowa, we are experiencing our coldest temperatures. My heat was barely working on Saturday and we were at a high of -3. I got ahold of Des Moines comfort at 7pm and they said a technician could come out Sunday morning at 9. Austin sent a text he was on his way at 8:30am and was here by 8:45am. He was kind, professional and had my heater repaired within 30 minutes. I waited to complete this review to ensure quality work was completed. Great news. The thermostat has been increasing from 58 and continues to climb. I no longer need my blankets on while downstairs. This company is a true lifesaver!!!

Great fast service! We would use them again without a doubt. We were without air with two young kiddos and they found time to replace our A/C faster than anywhere else and they did a great job. The workers were also very respectful and personable.

We came in on a Monday morning to no heat. We are a childcare center and cannot operate without heat. We had called another company to come and assist us. Once the company got there they told me that they could not do anything with repairing the system because it had to do with an electrical issue. They advised me to call an electrician and call them back once we figured out the electrical problem. I contacted Cody Gumm And he came out and assess the situation along with Todd’s Plumbing. Who were awesome in assessing the situation and advising me that there was not an electrical issue and both boilers were working but there was an issue with it circulating. They discovered that there was a leak in the pipes. Probably frozen due to the subzero weather we had over the weekend. I called the company back and then they said that they don’t do commercial, although they had just been there. Cody Gumm advised me to call Des Moines Comfort and I am sure glad I did. Lee answered the phone and after I had explained the situation, said that they were booked for the next few days but was going to call his crews and see if anyone would be able to do it and that he would call me right back. He called back within a few minutes and told me that he would have two men there around 5:30 6 o’clock. The men showed up, Cole and Austin were very professional, cleaned up as they worked, were very informative and worked diligently to get the boilers up and running. They made sure all the leaks were repaired and the system was working before they left. Austin called me the next morning and asked if he and Cole could come out and check things. They made sure that there were no more leaks and that everything was working. I would recommend this company for anyone’s heating needs. They were awesome in so many ways! Thanks so very much!!!!

I had another heating and cooling company wrongly misquote and then push back my install date by 3 days on the day that our new a/c was to be installed. My family and I had already been without a/c for 3 days prior, so I was a little angry and disappointed. We have 2 small children and needed a/c asap. I called several other companies to see if anyone could help. Time after time I was told they wanted to come out to look and charge a diagnostic fee even though I just wanted a new a/c installed. That is, until Jackie answered and listened to my problem and said we can help you. Lee came out an hour later, quoted me under the initial company's first quote, and had a crew here at 8:00am the next morning. I can't recommend Des Moines Comfort enough. The level of customer service was phenomenal! Thank you so much!! We will be using Des Moines Comfort for any future needs going forward, and you should too.

DesMoines Comfort is Fantastic!!! The installed the HVAC I’m my new home and do maintenance on the system’s bills-annually. The construction process with them was great and has this wonderful service continues with their service team. Rory was just here to help with my thermostat and he was terrific as usual. He is professional, very knowledgeable, and a great person!!! They are all so responsive... from the receptionist to their service personnel....all so quick to assist! Thanks so much!!!!

Tech Rory was on time, courteous and professional. Explained what was wrong how he knew it in easy to understand terms and presented options (order from them $$$ or order myself $). He did not try to upsell me and explained how to replace my parts and diagnose issues in the future. Still have to wait for the part to arrive to get AC going but I feel confident I can handle that. Will call Rory at Des Moines Comfort in the future.

Des Moines Comfort is a great company!! Their technicians are very professional and knowledgeable. They replaced an AC coil for us and it works great! They showed up exactly when they said they’d be here and even sent notice when they were in route. The technician even put up with our 2 little kids bugging him and answered all their little questions. Highly recommend DSM Comfort!

From Jackie(phone) to Rory(tech) i felt like a baby in a mother's arms ...good feeling to hire experts Thank you for getting my boiler running smooth