Des Moines Comfort

Jeff from Des Moines Comfort was very polite and efficient. He came in, did his job and left. Everyone who has come out to service our Aircon and furnace have been very pleasant to work with. I’d highly recommend this company.

I have been using Lee Rose and his team at Des Moines comfort for 15+ years. They have always exceed my expectations. I would highly recommend them to anyone wanting maintenance or an entirely new system.

We called after hours and had Michael arrive within an hour to get our AC back up and running. He was professional and efficient. We will continue to use Des Moines Comfort and strongly recommend them to all

Great service by Lee’s team. They came in and efficiently set up my fire pit burner and gas hookup. And, they cleaned up everything before they left.

I can’t say enough about the Des Moines comfort team. They were professional, responsive, and caring since the first call. They sent a worker out first thing in the morning with a picture of who would be arriving and when. They did great work and left the work area very clean. I would highly recommend them for all HVAC needs.

Quick, professional, and to the point! Rory did an awesome job, explained the issue, and got it fixed in a matter of minutes. Didn’t try to upsell or recommend things I didn’t need like all the other HVAC companies in DSM do. I would HIGHLY recommend Des Moines Comfort for all your HVAC needs!

From scheduling to service - hands down the best/most efficient experience I've had with an HVAC service provider! Easy to schedule an appointment and they showed up on time. Explained what the issue was with my gas fireplace, fixed it, and made recommendations for use going forward. Jeff was thorough, professional, and even caught a separate issue with my thermostat/HVAC system and made time to fix it right then and there. I was already planning on scheduling annual HVAC maintenance/cleaning - now I know for sure I will be using Des Moines Comfort for that service. Thank you to Jeff, Jackie, and the entire team for such great service!!

We have used Des Moines Comfort for years. They are amazing to work with. Barn none top-notch service. The staff is responsive and timely and do a wonderful job. We would recommend them to anyone.

Last night, our furnace stopped working and we woke up to 56° indoor temp and dropping. To complicate matters, our household is currently sick with COVID and we were unable to have a technician enter our home because of this. After speaking with Jackie (the appointment secretary), I received a call back from the manager, George.

George was very kind and explained why they couldn't send a technician out (completely understandable). He then continued to offer to walk me through things to check to identify and possibly solve the problem. I stayed on the phone with him while he walked me through trying a few different things, and by the end of the 25ish minute phone call I had a working furnace again.

I am so beyond grateful for the above and beyond service George and his company supplied to me today. Because of him, we have a warm home to recover in. Thank you, George.

I don't normally write reviews, but I think this company was exceptional in handling my water heater replacement. Very friendly and professional, from receptionist (Jackie) to technician (Rory). First class service and I will definitely call upon them again in the future.

Adding on to previous review: this is the second time I've called upon Des Moines Comfort. This time to repair heater, which failed during this polar vortex mess. Jeff came out same day! He went out of his way to find the part I needed AFTER HOURS. This company has my trust and was the first one I called for service, and once again, did not disappoint.