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Tyler's Heating & Cooling Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Felicia Bishop

This company is the best! Had them come out on 4/19/23 to install a new furnace and AC system. They were quick, courteous, organized and professional. Only took them 4 hours to get everything done. Was very impressed. No mess left behind and everything works beautifully. Will definitely be using this company from here on out and will recommend them to anyone needing some heating or ac work done.

Sandra Creager

I had a routine maintenance appointment yesterday on my A/C. Dusty was the technician who came to my home. I was so completely impressed with how he answered all my questions but also he was very thorough and meticulous while cleaning my A/C unit. This young man possesses a super good work ethic which is not seen very often these days. Tyler Heating and Cooling should be proud to have him as a great employee ! He represents your company quite well. Oh and he even rescued a large bull frog that was hiding inside the AC unit and I asked Dusty to release him into my flower bed. He did just that! Thank you so much.

Allison Malecki

Tyler's will be my 'go-to' from now on. During our crazy June weather, I noticed my furnace wasn't working...and then my A/C wouldn't run either. I did not want to be price gauged on the visit alone and indicated I wasn't in a hurry to make that point. It didn't matter, the price was the price for a next day visit and it was MUCH less than the competitor. The team arrived ahead of schedule which worked out for me - they checked to make sure it was ok beforehand. Eric and the apprentice were SUPER polite and friendly and knowledgeable and efficient...I could go on and on! They were able to diagnose and resolve the issue that day. The pricing was very fair. As I mentioned, I will call Tyler's first from now on.

Jaymee Eldridge

This company is awesome! Our nearly 20 year old AC unit went out Memorial Day weekend 2023, I called and left a voicemail, Tuesday morning I was called back first thing in the morning. She had a technician come out within two hours. Mike Sailor was professional, honest, clean, and very knowledgeable. I knew going into this I already wanted a new unit. ( We dumped $700 into it last summer different company) Mike gave us some options and within minutes I was financially approved for a heck of a deal on plan for a new unit. They got us scheduled for installation at Noon the next day, the tech Andy Brooke was about two hours early to start the process which I appreciated greatly (we had told them we would be here all day). They brought cloth to line a path through the house, one guy even took his work boots off to keep it clean, they cleaned everything up, no mess left behind and completely stayed out of our way. The company sends text messages when they are on the way out with pictures and descriptions of the techs which I thought was a really cool safety feature. Highly recommended you won’t be disappointed double thumbs up!

Greg Martin

I had Tyler's bid a job for one of our church campuses. They replaced 12 units (furnaces and a/c units) and added a splits system. Upon our first walk thru they found a return duct issue that we had, that was causing long heat/cool times and inefficiency. Six a/c units were on the roof, and we had them move them to ground level. They completed this job in 10 working days (kept to their time estimate) I would highly recommend Tyler's to anybody. It is hard to find contractors, you can trust. I trust Tyler's. Also a big THANK YOU to their tech James!

Paulre469

Really happy that Tyler's was able to come out the same day to fix my 30 yo furnace. The tech was very knowledgeable, nice and able to immediately find the problem and had a replacement part. I didnt like that I was charged 4x the amount for a $100 part I could easily find online. Maybe thats price for convenience. I would recommend Tylers just provide your own parts if you can.

Surface Elements

Dusty was on time as usual for our service. He is always in a great mood and does great work. He did a great job explaining everything he did and he finished in a timely manner. Thanks to all the staff at Tyler's for there professionalism. Keep up the great work, 5 stars to all. If you are looking for a company to maintain and service your heating and cooling needs. Tyler's is the call you need to make.

Paul Frye

Professional, responsive and on-time. I don't like the $99.00 service fee that doesn't get counted towards repairs though. I think if repairs are made that $99.00 should be somehow credited for time or repair work. Nice company and nice technicians and office staff.

G (Darn)

Bill Total $1,000+ service for Thermostat Installation and Recharge System with 4lb of R22 with leak troubleshooting.

Review:
Let me start by saying the technician was excellent in explaining the Tyler Heating and Cooling options. In completing all said tasks as explained. Arrival time was excellent. Communication excellent. The technician alone gets all 5 stars.

My system is a 20+ year old system which has beat the average of 10-15 year life expectancy of consumer AC units. The Tyler team provided various options to get the system running efficiently again. Given the options, I made requests to the tech that helped me determine which route I wanted to take. I decidedly had the system charged back to efficiency knowing the possibility a leak existed. Thanks to the technician, I felt better about this decision as the leak was somehow no longer present or very minimal in size. Knowing this is a failing unit, I will have to plan a future replacement or seek a provider that services with leak sealant and r22 alternatives.

Thanks Team for repairing my system!

Michael Redman

Tyler's installed our new heating and ac system yesterday. They were on time, courteous, got the job done quickly and correctly. the 2 install Tech's were great at their job and communicating information about the new system.
Would recommend highly

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