Service Plus Heating, Cooling, Plumbing

Quoted me over $4,100 to fix an issue that doesn’t exit, or “preferably” get a new system from them for my 5 year old system. I gotten a 2nd opinion where the other honest company said the system is fine.
Around 2016 they were reported on the news for conducting similar practices of recommending new systems for a well working fine systems, the owner at the time apologized and committed to “fixing” their practices, however, this shows they did not improve likely asking technicians to recommend more replacements of working fine units
It is disappointing to see a company prioritize their profit margins over their customers’ trust. It seems highly likely that they continue to instruct their technicians to recommend unnecessary replacements, even for units that are functioning without any issues. This kind of unethical behavior is unacceptable and harms customers who rely on their expertise.

Jeremy was very professional and courteous. He attempted all options to fix our A/C problems and explained in great detail the problem and what was need to fix the problem.

Trace was great! He explained everything and answered all of my questions. He was very personable. I appreciated his expertise today when doing our HVAC tune up.

Tim got my kitchen sink unclogged. Very professional and courteous. Provided info on how to maintain clean pipes.
Tim did a great job.

Thang Thang was very helpful in getting our A/C up and running again. He replaced the blower motor and removed the outer shell to perform a cleaning on the exterior unit. He was also very helpful in explaining the options available for long term service as well. We signed up for continual visits 4 times per year based solely on the courteousness and knowledge of Thang. If we continue to receive quality service similar to today, you can count on us being long time customers of this company. I’m also a contractor with and will recommend my customers use this company as well. This service call by Thang brought the company not only residual business from me, but from my customers as well. Great job Thang! Great job service plus for hiring great people!

Aaron came out for routine maintenance, and did a great job. Only issue with company is that I have asked them on multiple occasions to call my adult son, as I was unable to be there at scheduled time and he was the one present. I spoke with a representative after this visit, and she did put a note with his phone info on the file. Hopefully this won't be a problem in future. Otherwise, I am pleased with this company.

Service Plus is always the first place I call when an issue pops up. Super responsive and generally have someone out the same day. Our tech on the last Job, Tyler, was great. Good communication and got the job done quickly!

Listen, Gage was awesome! He answered all of my questions and really knew his stuff!

Josh did the camera inspection and helped me with financing to finally solve our issue!

Kendall is THE BEST!!!! He was so amazing to talk to and gave me solid advice on how to care for my tankless water heater. He didn’t make me feel pressured into buying anything (even though I did) but that non-pressure feeling goes a long way with me. He provided me education on why I needed to do something. He’s a rockstar!

Our tech was very knowledgeable and knew right away what was needed to fix the problem. He actually beat the price of another competitor. I would refer this company to friends and family moving forward.