We've used BW Cook three times now. They were recommended by a coworker. First time was to fix another contractor's mess during a polar vortex. 2nd time was to get our AC working during a heat wave. 3rd time was a full system replacement. Price was good. It was less than 72 hours from my initial call to the completed job. Thanks BW Cook!
The temperature was 86° and of course the AC failed. I got an appointment the same day, and Mike Medford and Billy White came out, made temporary repairs, and scheduled me with a follow up appointment, all at no cost⦠To this point. BW Cook has taken care of our heating and cooling for several years, and never let us down.
Technician (Zack Ingole) was prompt and very polite. Really took the time to do a thorough inspection of the furnace and air conditioner and even changed the filter! Appreciate the excellent service from BW/Cook every time.
B/W cook service experts came out to do a shower job for me. They were on time and very professional in solving my problems. They did an absolute amazing job. I'm very satisfied with there work and I will make sure to tell all my friends and family members to give them a call for all there Hvac and plumbing needs. Thank you so much!!! Sincerely Nicole Whitfield.
I am very pleased with the professional and excellent service I received with Felipe Mazzocato! Never thought I would get another great Tech like the previous, but I struck gold again! I am very happy I went with this company for my furnace and maintenance services. You won't be disappointed!ππΎππΎππΎππΎππΎ
Chris Herr and Tyler McDaniel were at our home for a service inspection. Our furnace was over 10 years old, and our air conditioner was over 20 years old! They saw that our flue was severely damaged and had been leaking Carbon Monoxide into our home! Chris and Tyler fought for us to get the best deal available! I would recommend their services to anyone!
We had Brad B come out and service our equipment. BW definitely has a great team member to their family of technicians! He was polite, prompt and thorough. Very pleased with his service and BWs continuing care! Thank you.
I am a first time home owner and I was in a panic when sewage backed up in my basement the second day in my home. BW/Cook came out, fixed the problem and even cleaned up the horrible mess. Fast forward 4 months and I had another back up! Phillip came back out, fixed the problem, and cleaned everything up again! Phillip is GREAT!!! I highly recommend BW/ Cook, they are very professional and knowledgeable! Especially Phillip lol Great Job BW/ Cook!
We had our preventative maintenance on our furnace today. Our tech Adam Palmer was very polite and upbeat on his arrival. He was very thorough with his explanation of things that may become issues later and provided pricing for the corrective measures. Great job! Thank you!
Steve Jacobson
We've used BW Cook three times now. They were recommended by a coworker. First time was to fix another contractor's mess during a polar vortex. 2nd time was to get our AC working during a heat wave. 3rd time was a full system replacement. Price was good. It was less than 72 hours from my initial call to the completed job. Thanks BW Cook!
Roland Chamblee
The temperature was 86° and of course the AC failed. I got an appointment the same day, and Mike Medford and Billy White came out, made temporary repairs, and scheduled me with a follow up appointment, all at no cost⦠To this point. BW Cook has taken care of our heating and cooling for several years, and never let us down.
Denny Tubbs
Technician (Zack Ingole) was prompt and very polite. Really took the time to do a thorough inspection of the furnace and air conditioner and even changed the filter! Appreciate the excellent service from BW/Cook every time.
John Whitfield
B/W cook service experts came out to do a shower job for me. They were on time and very professional in solving my problems. They did an absolute amazing job. I'm very satisfied with there work and I will make sure to tell all my friends and family members to give them a call for all there Hvac and plumbing needs. Thank you so much!!! Sincerely Nicole Whitfield.
Art McElwee
Martin, does a through maintenance each time he services our equipment.
He has to be one of your best service technicians.
Art McElwee
Joslyn Johnson
I am very pleased with the professional and excellent service I received with Felipe Mazzocato! Never thought I would get another great Tech like the previous, but I struck gold again! I am very happy I went with this company for my furnace and maintenance services. You won't be disappointed!ππΎππΎππΎππΎππΎ
Clay Heston
Chris Herr and Tyler McDaniel were at our home for a service inspection. Our furnace was over 10 years old, and our air conditioner was over 20 years old! They saw that our flue was severely damaged and had been leaking Carbon Monoxide into our home! Chris and Tyler fought for us to get the best deal available! I would recommend their services to anyone!
Flip Lopez
We had Brad B come out and service our equipment. BW definitely has a great team member to their family of technicians! He was polite, prompt and thorough. Very pleased with his service and BWs continuing care! Thank you.
Temple Walkert
I am a first time home owner and I was in a panic when sewage backed up in my basement the second day in my home. BW/Cook came out, fixed the problem and even cleaned up the horrible mess. Fast forward 4 months and I had another back up! Phillip came back out, fixed the problem, and cleaned everything up again! Phillip is GREAT!!! I highly recommend BW/ Cook, they are very professional and knowledgeable! Especially Phillip lol Great Job BW/ Cook!
james dewey
We had our preventative maintenance on our furnace today. Our tech Adam Palmer was very polite and upbeat on his arrival. He was very thorough with his explanation of things that may become issues later and provided pricing for the corrective measures. Great job! Thank you!