BW/Cook Service Experts

Carson Landon did a great job with our annual furnace tune-up. He answered all our questions and went the extra mile to help us out. Very friendly and knowledgeable.

Had the intake pipe above the water heater start leaking. Company was very responsive and had someone out to me in about an hour. The tech, Derick, was a super nice guy and answered everything I asked and was never pushy on buy this or that, but still let me know options. Its like $99 to come out without the plan, but then that is taken off if you get service done. Way better than other places I used who wanted to charge me $170 just to come out the next day. very satisfied for the 2nd time I have used them. The first time was for the furnace and that guy was also very informative.

Josh W & Janner L., came to my home to correct the drip from my Aprilaire.
While they were here Josh & Janner
found some other issues, and quickly resolved them. I am super happy with the entire experience.
Nice, knowledgeable young men.

Ethan performed top notch service in our home today! He was professional, proficient, and cheerful. He was a pleasure to have in our home. BW Cook has always provided great service for our heating AND cooling needs.

Special thanks to Ryan Bertles and Zack, Technician for making HVAC maintenance easy! The inspection was thorough and the their communication understandable! Appreciate the pictures and fair quotes too. 👏

Sam B. was professional, personable, on time, and efficient. He explained everything he did and even took care to change a furnace filter and antibacterial unit. He explained that I may need to have a fairly major repair in about a year. It’s good to have a heads up for budgeting purposes. Appreciated his expertise.

As always, BW Cook took care of all my questions. Installed a water softener about 6 months ago and needed more salt and a refresher on how the equipment works. Jeremy walked me through everything and made sure that we are happy not only with the softener but a new tankless hot water heater that was installed at the same time.

They have been our go-to hvac and plumbing company for over 15 years. Never had an issue with them.

Greg Kizer and Ethan Casey came out to check on our HVAC system and did a fantastic job. They were knowledgeable and professional, and made sure to explain everything they did and what they were looking for in depth. I would definitely recommend this company to anyone.

We needed quick service on our furnace after we had a power surge on a Friday morning and our furnace wasn't turning on. Felipe and Jasmine arrived just before the time frame window I was given which was awesome! They were able to quickly resolve the issue. Both were kind, professional and knowledgeable. We're so grateful they responded so quickly to an unexpected issue on a Friday and that we were not without heat over the weekend.

They are really Great! Our oil furnace quit several times this winter. They did maintenance and repairs. They have a free sign up that saved us several hundreds of dollars plus they came right over no matter the time. We had to have them come out this evening because there was a small leak. Once again, no charge to fix it. Super happy with BW Cook!!!