Spencer did routine maintenance on the A/C and Cheyenne fixed a heating problem. Both were very efficient and personable and took pictures so they could show me the work they had done. They are very knowledgeable and answered any questions I had.
Jacob Graf was our hvac tech. He showed up on time was friendly, knowledgeable and quick to diagnose my problem and gave us several options to choose from. Would highly recommend him to other homeowners who need hvac services.
Wade was very professional and knowledgeable. He was pleasant and easy to communicate with. I would recommend Peterman Brothers in the future. We purchased a service policy hoping for the same experience in the future.
The technician was very knowledgeable and helpful. He arrived on time and performed the contracted services in a professional and efficient manner. I highly recommend Peterman Brothers.
We've used Peterman Brothers twice; once when our water heater went out and recently when our furnace was not working. They scheduled as quickly as they could, showed up on time, we're efficient at repairing the problem and charged a reasonable rate. Staff who took the initial call we're also professional and friendly.
I wasn’t in town but my 93 year old mother who lives in the condo and does not like strangers including service people at the condo, was very comfortable with them. The quality of work was excellent.
I have always used air masters in Bedford but I felt that from the office personal to the service team was rude. After your commercials I decided next time I will see if your really what you promise. So my 83 year old mother had severe COPD and started to labor for air everytime her heat pump would come on . She has a very clean home so I knew it had to do with the HVAC system. I called your office and ask for a service inspection of her HVAC. your office personal were concerned about my mothers issues and said they would immediately dispatch someone to help the same day, That was IMPRESSIVE!!! I was notified by the service technician that they would be there shortly so I met them there and she the service tech inspected the air handler and ductwork and on inspection found the duct supply runs were full of years and years of dust build up and air handler and coil were in need of cleaning inside the unit. She then explained that my mom's ductwork had to be cleaned out ASAP in order to keep down the dust elements from entering her home when air handler came on. She then cleaned the inside evaporator coil, the air handler doors as well as all the inside of air handler. After she completed all she could at that time. She explained the cost of the service plan and the value of having it and she explained the cost of the duct cleaning as well as calling your duct cleaning department and got an available time that it could be completed. She was very informative, very patient with my mother's questions. Fast forward to today, the duct cleaning crew called an hour in advance and was on time, they explained the whole process to my mother, I was there the whole time and very impressed with your employees and they each talked highly about your company and how they loved their jobs. They took before and after pictures and she is already breathing better, if I were ask how I feel about Peterman brothers I would say they helped save my mother's life. So as a son and a parent I value family, so from my family to the Peterman family of employees THANK YOU!!
Great company offering professional HVAC services. Jake was the HVAC tech that came out today. He was experienced and knew what he was doing, quickly and accurately performing system maintenance and making recommendations.
Called on Monday because one of my sinks wasn’t receiving cold water, turns out two connects had galvanized and clogged. Replaced the stops and pipes by Wednesday. Super helpful and respectful.
Colleen Talty
Spencer did routine maintenance on the A/C and Cheyenne fixed a heating problem. Both were very efficient and personable and took pictures so they could show me the work they had done. They are very knowledgeable and answered any questions I had.
Adam Westgate
Jacob Graf was our hvac tech. He showed up on time was friendly, knowledgeable and quick to diagnose my problem and gave us several options to choose from. Would highly recommend him to other homeowners who need hvac services.
LARRY BYERS
Wade was very professional and knowledgeable. He was pleasant and easy to communicate with. I would recommend Peterman Brothers in the future. We purchased a service policy hoping for the same experience in the future.
KH Laird
The technician was very knowledgeable and helpful. He arrived on time and performed the contracted services in a professional and efficient manner. I highly recommend Peterman Brothers.
Alisa W
We've used Peterman Brothers twice; once when our water heater went out and recently when our furnace was not working. They scheduled as quickly as they could, showed up on time, we're efficient at repairing the problem and charged a reasonable rate. Staff who took the initial call we're also professional and friendly.
Bank5000
I wasn’t in town but my 93 year old mother who lives in the condo and does not like strangers including service people at the condo, was very comfortable with them. The quality of work was excellent.
Mike Mullinax
I have always used air masters in Bedford but I felt that from the office personal to the service team was rude. After your commercials I decided next time I will see if your really what you promise. So my 83 year old mother had severe COPD and started to labor for air everytime her heat pump would come on . She has a very clean home so I knew it had to do with the HVAC system. I called your office and ask for a service inspection of her HVAC. your office personal were concerned about my mothers issues and said they would immediately dispatch someone to help the same day, That was IMPRESSIVE!!! I was notified by the service technician that they would be there shortly so I met them
there and she the service tech inspected the air handler and ductwork and on inspection found the duct supply runs were full of years and years of dust build up and air handler and coil were in need of cleaning inside the unit. She then explained that my mom's ductwork had to be cleaned out ASAP in order to keep down the dust elements from entering her home when air handler came on. She then cleaned the inside evaporator coil, the air handler doors as well as all the inside of air handler. After she completed all she could at that time. She explained the cost of the service plan and the value of having it and she explained the cost of the duct cleaning as well as calling your duct cleaning department and got an available time that it could be completed. She was very informative, very patient with my mother's questions. Fast forward to today, the duct cleaning crew called an hour in advance and was on time, they explained the whole process to my mother, I was there the whole time and very impressed with your employees and they each talked highly about your company and how they loved their jobs. They took before and after pictures and she is already breathing better, if I were ask how I feel about Peterman brothers I would say they helped save my mother's life. So as a son and a parent I value family, so from my family to the Peterman family of employees THANK YOU!!
Randy Anderson
Cameron was very professional, friendly and knowledgeable. He called before arrival. We were very pleased with his service.
Douglas Barela
Great company offering professional HVAC services. Jake was the HVAC tech that came out today. He was experienced and knew what he was doing, quickly and accurately performing system maintenance and making recommendations.
Meharunnisa Athar
Called on Monday because one of my sinks wasn’t receiving cold water, turns out two connects had galvanized and clogged. Replaced the stops and pipes by Wednesday. Super helpful and respectful.