This is my first time using Peterman Bros., and they did not disappoint! It was pretty much everything you'd hope it would be. It was professional, timely, affordable (with coupon it was like $60 for the maintenance on my AC!), educational, and friendly. I will DEFINITELY be calling Peterman again. My service tech was Derrick, and he was excellent. Seriously. They offered extra services but weren't pushy like another company I've used (cough, cough Summers). My ONLY complaint was that they don't give you a time slot when they will be coming. But I told the scheduler that I really wanted something in the morning if they could swing it, and they got me in as the first visit of the day. Very cool. If they treat their employees well, then it may be the perfect company. I hope they do.
Technician Jeff was outstanding! Professional, clean, explained HVAC maintenance, educated me on my furnace and appropriate use of furnace filters. Put everything back after maintenance, closed and relocked my garage door. This young man an asset to the Peterman Co. Their maintenance program at this time so affordable, you just can't be without it. Grateful for Peterman services and technician Jeff today! Thank you so much!
Part 1 - This is a good, efficient company. My technician, Jeremy, was knowledgeable, professional, and kind. I’m a loyal customer now. Part 2 - the men who installed the system on Thursday set the blower on high and the noise was unbearable. On Friday, Peterman sent another crew out to troubleshoot the loud, jet engine noise and reduce the ridiculous amount of air blowing out of the vents. About 5 minutes after this crew left the temperature jumped up a couple of degrees as very hot air was coming through the vents. I called Peterman immediately and they said they would send another technician out later in the day. I was so happy to find out that Jeremy was on his way!! He is such a knowledgeable technician. He can figure things out. He works hard. He listens and gives good advice. I knew he could fix the problem and he did!
The tech, Parker, was very friendly and efficient. His feedback on my system was detailed and he didn’t try to sell me a bunch of stuff that can wait until later, but nevertheless explained everything he saw. It was a great experience. I really like this company
We all want to make sure we have a fair quote. I called Peterman for a second opinion because my air went out in the dead of summer. Had it already estimated by a reputable company. Peterman (Oscar) found the issue and it wasn’t the problem the other company quoted. That part worked fine. Repair quote was $1000 for the wrong part and then a $7k quote for new unit from the other company. Oscar came same day of call, diagnosed and fixed in an hour. Total cost $210! I lost my job of 33 years a couple months ago. This was a true blessing! Thank you! PS. My unit is 18 years old!!!
First time using Peterman Brothers. Super easy to schedule check-up service online.
Technician, Ryan, was polite, considerate and extraordinarily professional from the time he knocked on the door. Service was thorough, well explained and put back just as he found it. Highly recommend !
Drew was great today.... thorough and very professional and polite. I am very impressed with Peterman Brothers service! Love their Protection Club! Class act business. Seriously they renew my hope for good old USA businesses!!!
I appreciated that Peterman allowed me to use a fan that I had already picked out and purchased. Service was excellent and I appreciated that Cole gave great options and insight into potential services I'll need in the future. I didn't feel pressured and feel as though I have a better understanding of what I'll need to budget for future projects. The work he did was quick, great quality, and he left the areas he worked cleaner than when he started! Another great experience with Peterman!
We've used Peterman Bros for a year now and never been disappointed in their service. They've always been upfront, fair, honest, and professional, and our most recent HVAC service was no different. Brooke, the tech, was punctual, professional, and polite, and got the job done quickly and efficiently. As always, pleased with Peterman and will continue to use them in the future.
I would definitely recommend Peterman Bros. Chase came to diagnose a problem, and he was professional, courteous and pleasant to deal with. He went the extra mile to make sure I understood the issues thoroughly, and that my concerns were addressed. Would definitely recommend Chase and Peterman Bros.!
Chris Roberts
This is my first time using Peterman Bros., and they did not disappoint! It was pretty much everything you'd hope it would be. It was professional, timely, affordable (with coupon it was like $60 for the maintenance on my AC!), educational, and friendly.
I will DEFINITELY be calling Peterman again. My service tech was Derrick, and he was excellent. Seriously. They offered extra services but weren't pushy like another company I've used (cough, cough Summers). My ONLY complaint was that they don't give you a time slot when they will be coming. But I told the scheduler that I really wanted something in the morning if they could swing it, and they got me in as the first visit of the day. Very cool. If they treat their employees well, then it may be the perfect company. I hope they do.
Lynnette Liebing
Technician Jeff was outstanding!
Professional, clean, explained HVAC
maintenance, educated me on my furnace and appropriate use of furnace filters. Put everything back after maintenance, closed and relocked my garage door.
This young man an asset to the Peterman Co.
Their maintenance program at this time so affordable, you just can't be without it.
Grateful for Peterman services and technician Jeff today!
Thank you so much!
Stacey H
Part 1 - This is a good, efficient company. My technician, Jeremy, was knowledgeable, professional, and kind. I’m a loyal customer now. Part 2 - the men who installed the system on Thursday set the blower on high and the noise was unbearable. On Friday, Peterman sent another crew out to troubleshoot the loud, jet engine noise and reduce the ridiculous amount of air blowing out of the vents. About 5 minutes after this crew left the temperature jumped up a couple of degrees as very hot air was coming through the vents. I called Peterman immediately and they said they would send another technician out later in the day. I was so happy to find out that Jeremy was on his way!! He is such a knowledgeable technician. He can figure things out. He works hard. He listens and gives good advice. I knew he could fix the problem and he did!
Sho Nuff
The tech, Parker, was very friendly and efficient. His feedback on my system was detailed and he didn’t try to sell me a bunch of stuff that can wait until later, but nevertheless explained everything he saw. It was a great experience. I really like this company
Laura Hildebrandt
We all want to make sure we have a fair quote. I called Peterman for a second opinion because my air went out in the dead of summer. Had it already estimated by a reputable company. Peterman (Oscar) found the issue and it wasn’t the problem the other company quoted. That part worked fine. Repair quote was $1000 for the wrong part and then a $7k quote for new unit from the other company. Oscar came same day of call, diagnosed and fixed in an hour. Total cost $210! I lost my job of 33 years a couple months ago. This was a true blessing! Thank you! PS. My unit is 18 years old!!!
David Kattau
First time using Peterman Brothers. Super easy to schedule check-up service online.
Technician, Ryan, was polite, considerate and extraordinarily professional from the time he knocked on the door. Service was thorough, well explained and put back just as he found it. Highly recommend !
Lisa Davidson
Drew was great today.... thorough and very professional and polite. I am very impressed with Peterman Brothers service! Love their Protection Club! Class act business. Seriously they renew my hope for good old USA businesses!!!
Andy Roets
I appreciated that Peterman allowed me to use a fan that I had already picked out and purchased. Service was excellent and I appreciated that Cole gave great options and insight into potential services I'll need in the future. I didn't feel pressured and feel as though I have a better understanding of what I'll need to budget for future projects. The work he did was quick, great quality, and he left the areas he worked cleaner than when he started! Another great experience with Peterman!
Evayne Guntz
We've used Peterman Bros for a year now and never been disappointed in their service. They've always been upfront, fair, honest, and professional, and our most recent HVAC service was no different. Brooke, the tech, was punctual, professional, and polite, and got the job done quickly and efficiently. As always, pleased with Peterman and will continue to use them in the future.
Kris Hays
I would definitely recommend Peterman Bros.
Chase came to diagnose a problem, and he was professional, courteous and pleasant to deal with. He went the extra mile to make sure I understood the issues thoroughly, and that my concerns were addressed. Would definitely recommend Chase and Peterman Bros.!