Dowe & Wagner, Inc.

Mike was great to work with! Helpful explaining all he was doing and looking into! Made great suggestions to improve the life of our units. Will request him for future needs! Thanks Mike and the Dowe & Wagner team!

Mike made sure our furnace and air purifier system are ready for the next two seasons. He did It in a courteous and professional manner. Discussing his work with us was a plus.

I've been using Dowe & Wagner for over 10 years. They installed a new Furnace and AC and I've used them for the routine maintenance ever since. To date I have had no issues with the Furnace or AC units. Apparently they sell quality equipment, and their techs do a good job at the yearly cleaning and check-up. Everyone there is polite and professional, and they are very accommodating when scheduling appointments.

Let me start off by stating that I would recommend Dowe & Wagner to anyone in search of a quality Heating or Air Conditioning Contractor! This original post was quite derogatory towards Dowe & Wagner on their Service Department. I was unhappy with the overall customer service experience I received and voiced my opinion here!
I have only used Dowe & Wagner for HVAC needs for the past 10+ years and felt they were fast, reliable, and professional. Not cheap, but certainly not the most expensive, and knew what they were doing. One of the owners called to discuss my experience and to correct any misunderstanding I or they may have had. Since then, they have been doing whatever possible to ensure I, the customer, has the very best experience using Dowe & Wagner. Thank you to Tom & Marc for all your help.
To anyone reading this, I would say that if your unhappy with Dowe & Wagner, instead of immediately writing a bad review, call and speak with management. They care and want you to be a happy and loyal customer.

I have been a customer of Dowe and Wagner for many years. I have always been satisfied with the service and all the employees I have met and spoke with on the phone. Ted has done the last two maintenance appointments. He is very professional, yet friendly. He explains everything to me as far as equipment and servicing. As I age, it is so reassuring that Dowe and Wagner is there if I have a problem and to keep everything running. Thank You!!! Carol

I had called Dowe & Wagner over 3 years ago to repair my furnace. Then this year it broke down again after surviving the polar vortex. The serviceman repaired what he could and recommended that I replace it as soon as possible. He checked to be sure that fumes weren't in the house. The next day I received a quote to replace the furnace. I selected one and scheduled the installation. All of the work was done in a timely manner. The installation was done quickly and professionally. Thank you!

They were recommended to me by a neighbor. I found them to be a very professional company. Pam in the office is polite and works with you to find a time that you are available. Matt, the serviceman, was very professional and knowledgeable. Had the furnace cleaned, and a new control board and thermostat installed. He was very patient and showed me how to use the different settings on the new thermostat. I found the cost for the parts, labor and services very reasonable. Definitely recommend them.

Our air conditioning unit went out in the late afternoon on a Wednesday , we called Dowe and Wagner , they moved jobs around to come and inspect the air conditioner that same day . We were told that it could not be fixed and we needed a new unit. Currently I work at home and have computers that cannot withstand the heat . So they went back to the office and within and hour they called and had moved jobs around so they could install our air conditioner the next day . By 4:00 PM the new unit was installed and cooling our home, Their service is fantastic. We would refer them to anyone in need of repairs .And we would gladly give them 5 stars , thank you again Dowe and Wagner
Bob and Donna

Prompt friendly service. I called Monday at 8 am and they had a technician to the house in the afternoon. Rich, the technician, took time to explain the issue and then explained the options. Rich had to order a motor and it was installed the next day. Our A/C is working great. This is the second time I have had Dowe & Wagner out to service our furnace & A/C. I would recommend Dowe & Wagner.

I was without heat I called Dowe & Wagner The receptionist refired me to
Pam. Pam was very nice, she said she would try to have a tech to help me get my furnace working.The tech came out within 2 hrs repaired the furnace. Matt Murphy (TECH) was very knowledgeable. Very good experience with the company Highly recommend.