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  • Onsite services

Dowe & Wagner, Inc. Reviews - 86

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Neill Olsen

The Dowe and Wagner Team were prompt in their initial visit to assess our furnace condition, provide quote, and get us scheduled for a new furnace installation. Their quote was very competitive and provided options that best fit our needs and our budget. Installation was very clean. Ted talked us through everything he was doing. We have already told several friends how happy we were with Dowe and Wagner. Great Job, Thank you!

Jacqueline Katzenberg

We have had a couple of different people out to our house from Dowe and Wagner for various reasons, the latest being the installation of a new AC unit. As always, we have had an incredible experience. I appreciate the transparency of costs, and the guidance to making our buying decision. Mark helped us choose a unit that would suit our needs, and Ted and Jason saw to our installation. Ted worked hard to have as much done by the time Jason arrived with the unit. Impressed is an understatement. Thank you again for everything!

Carl Davis

Dowe & Wagner has provided great service for me for 30 years. Recently Mike serviced my boiler and furnaces. He was professional, friendly and thorough.

John Burck

Let me preface this, the technician sent out to repair my AC was amazing. Very polite young man. He alone is the only saving grace of this review.

Dowe and Wagner is robbery. I made a service call, I was told 105$ for the call, fine I knew it was last minute. I told them the EXACT issue, and what needed to be done. Final total? 370$

1/4 hour labor/“diagnostic”, service call, part. The part was 13$ and the labor was remove 4 bolts, unplug wires, plug in wires, install 4 bolts. This company claims fair prices on their commercials, what a load. I do not recommend this company solely based on prices. Again, the tech was great. The company though, stay away.

Patricia Howard

Mike was very thorough and explained what he did in detail. Very pleasant personality. We have used Dowe and Wagner for years and always good work and nice people.

Sara Royce

Absolutely 100% the best furnace and A/C specialists! The prices are great, the service fantastic and everyone is really pleasant. Highly recommend for both general maintenance and issues with equipment!

UPDATE: Still using Dowe & Wagner and still absolutely LOVING their service!!! Their service people are amazing - super friendly and helpful, they really go above and beyond. The prices can't be beat either...the yearly maintenance plan is great. Can't recommend enough for any HVAC needs!

Matthew Staudemeyer

When it became clear that our AC unit was struggling during the current heat wave, we called Dowe & Wagner Heating and Cooling and were very pleased that they were able to schedule a repair visit within 24 hours. Rich Hanson, the technician who evaluated our air conditioning system, was knowledgeable, professional, friendly, and courteous. He quickly identified the problem, explained what had happened to our unit and what was needed to fix it, and provided a detailed materials and labor estimate. After we authorized the service, Rich made the necessary repairs – and our house is now cooling perfectly!
We highly recommend Dowe & Wagner’s quick response, great service, and decent pricing.

Deborah OHiggins

The young gentleman who came to our home, this morning, was very professional and personable. He explained what was going on, he answered all questions in a way we understood. We would definitely have him come back to our home. Dowe & Wagner service technicians have been to our home at least twice a year, for years. Always professional and knowing their job to the 'T'. I would recommend this company to anyone for purchase and installation, or service calls.

Tom Sheppard

We have been D&W customers for a number of years. We have two annual service appointments to check and optimize the heating and air conditioning systems in fall and spring respectively. The technicians that visit our home are polite, friendly and very knowledgeable. We are very satisfied with the service provided.

John Faust

From the service call, to the sales quote, and the installation, the Dowe & Wagner team provided exceptional service and expertise through the whole process. Mark carefully explained the options and helped me decide on the best air conditioner for our house. Kurt and Nick demonstrated their skill and knowledge throughout the service call and installation. The job went very smooth, and theie quality of work is exemplary. I will definitely use Dowe & Wagner again and will have no problem referring them to my family and friends.

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