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The Heating & Cooling Guy, Located in Mascoutah. $59 service call

4.9

82 reviews

Amenities

  • Onsite services

The Heating & Cooling Guy, Located in Mascoutah. $59 service call Reviews - 82

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jaclyn Holle

We were having a lot of problems with our A/C and contacted Brian to see if he could come check things out. He was quick to respond, very courteous, and flexible with scheduling. The same day he was contacted he was able to come look everything over plus some! Brian was very informative in more ways than one to help save money on household things. We scheduled the install of our new furnace 2 days later. Brian and his team were prompt, got the job done and cleaned everything up afterwards. Everything is working great and he still messages to get updates and see how everything is working. Great communication! We would definitely recommend The Heating and Cooling Guy to anyone!

Brandon Simmons

I highly recommend this company. Brian did an excellent job replacing our HVAC system. It was a sweltering 108 with the heat index, but he managed to keep our home cool throughout the process by bringing in his own window unit. He was very communicative throughout the entire process and always replied promptly to any of our questions. He is meticulous about his work in every aspect, down to the smallest details. You'll pay half as much with this company as you will with any competitors.

I'mNaturallyKim

I was having an issue last night with my ac unit not cooling my home. I contacted a friend who referred me to Brian. I called him and left a message and was thinking I would have to remain hot until later today before I would hear back from him. To my surprise, he called me at around 11:30pm and I’m so grateful that he did! He had me to take pictures of my ac unit and told me exactly what to do to get it going. We remained in contact while I completed the various things he asked me to do and by 1:30a, my ac was back working better than it was before and my house is cooling off as I’m writing this review. I am so grateful how he came through for me, especially at such a late hour! I can tell that he takes his job seriously and will ensure that his customers are satisfied! I will be contacting him for all future HVAC issues, questions, and maintenance. He is awesome and I highly recommend! You will not be disappointed. Kudos to Brian, The Heating and Cooling Guy….and thanks to my friend who referred him!

Catholic Cemeteries

Had a great experience with Brian, installing my new hvac unit! I bought a house in 2019, he helped prepare me for the future purchase price of a new unit, helped maintain it the last few years and decided I was ready for the purchase this year. When the time came to install he was well prepared, put down mulch in the area so he wouldn’t get dirt in the house, explained everything well, added Freon at the beginning of the season and continues to help with anything I need. Being a recently new homeowner he never makes me feel stupid for the questions I ask! He’s the guy I always recommend for your hvac needs!

Gregory Durbin

When it comes to the best service for the right price, Brian is the best out there! He showed up on a Sunday afternoon even though he had his own personal emergency issue to deal with because he couldn't stand the thought of someone sitting in their home without AC on a 100-degree day. He is the guy you call for all your heating and air conditioning needs! He is honest and will not try to sell you anything you don't need. The best! Thank you, Brian!

Jared Zobrist

I had Brian install a new AC and furnace. He is very professional, courteous, and takes great pride in doing excellent work and ensuring the customer is beyond satisfied. He gave helpful tips for maintenance and upkeep not only on the newly installed unit, but other major appliances around the house. He even identified a gas leak at the meter and helped with contacting the gas company for prompt repairs. I would highly recommend Brian to anyone needing an HVAC guy.

Aimee Galvan

Brian is a ROCKSTAR!!! Our AC went out Saturday night and I called him Sunday morning at 9:30. After telling him my AC went out, he says "Did it stay out all night? Does it have a curfew?" which I LOL'd immediately! I was expecting someone crabby because it's Sunday morning but he was so friendly and funny. He came over right away after finishing his current job. He came in and provided us with tips on conserving energy, how to take care of some of our appliances to ensure they last longer and explained everything he was doing. He also fixed our front door on the way out because, I quote: "I wouldn't be able to sleep at night knowing this door is broken." He not only fixed what was asked but went above and beyond and at a reasonable price! I would HIGHLY recommend him. You'll get the problem fixed quickly and get some great "dad jokes" along the way. BEST SERVICE EVER!

Vanessa Skoff

I contacted Brian on a holiday and responded quickly with a next day appointment. He arrived on time and fixed the problem. He was very informative and also gave me some advice on other household appliances. He also checked in on me later in the day to make sure everything was still working properly.

Erin Austin

1 day after my heating stopped working I was given Brian’s number and called him right away. He answered right away and although he just finished a job he came right to my house and looked at my furnace. Found the problem right away, let my family know of our options, and came to the best solution. He was timely, very courteous, professional, and even came over the weekend to install my brand new furnace. He was also very precise with his work and made sure everything was well put together and clean. I appreciate everything he helped with and would recommend he work completely.

Zach (Zach4129)

Update: Wanted to update my review 4 months after the installation work. Everything is running great! Brian still texts me asking how things are and giving me reminders about checking my filter etc. I've added a few more pictures of the furnace after the install work and how it looks today. Very clean! He answers any and all of my questions I have for him regarding my new furnace or anything HVAC in general. I still 100% recommend Brian for your HVAC needs!

Had Brian come to my house to do a checkup on my furnace. Being that it was 30 years old he recommended looking into replacing it. He’s very honest and gave me several tips for maintenance. I decided to go with a new furnace and he had a plan in place and recommend a furnace. I paid him upfront for the work and the furnace and all equipment arrived promptly to the house. He even came by before the install date to make sure everything was there and good to go. Install went smoothly and he was very thorough and made sure everything was working 100% correctly and did several checks to make sure. Even followed up with me several times to make sure everything was OK. I highly recommend Brian for any furnace or AC work wether it’s a maintenance check or a new system install! I’m very happy with my new furnace.

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