Freedom Heating, Cooling & Electrical

Ignacio was calm, professional, and called back the same evening when I had some questions. He took pride in his work, is friendly, and so respectful.

He gave good advice regarding mold in the humidifier, and how to keep the outdoor units clean.

He explained things clearly and I felt confident trusting him.

Ignacio and Mario were extremely helpful and responsive after we had our radiators fail in our brand new home. They talked us through our very difficult options and weee far more interested in helping us than in selling us a new system. They took the time to learn how the system worked in our home and we’re very thorough in their assessment of the plumbing, boiler, and radiators.

Mario performed a thorough a/c system check and found and replaced a faulty component. He explained what the problem was and gave me a price for a replacement part before he did the work. When completed he showed me the old part and explained what it did and why it was going bad. I was completely satisfied with his performance and professional conduct and would have no problem recommending him and Freedom Heating to others.

Just had Max come out to my house to perform yearly check on A/C and he did an outstanding job. He was thorough, professional and made sure we are set for the hot summer days! Definitely recommend using Freedom Heating and Cooling for your HVAC needs!

This was the second time we've used Freedom Heating, Cooling & Electrical. Each time their agents were on time, courteous and respectfully of our home, both visits were on bad weather days. Ignazio was very professional and patient, my husband likes to hover. He took the time to explain what he was doing and after finding that there was nothing that needed to be repaired told us so and why. Appreciated his honesty and the fact that he did not try to sell us on fixing something that was not broken. Been there, done that. Will definitely use them again and recommend to friends.

Ignazio came over for a routine inspection of the AC unit that Freedom installed a few years ago. He was considerate to call beforehand to inform me of the time he would be arriving. He was friendly and efficient, and even hosed down the outside unit to clean off a little debris. Thank you!

Professional, thorough technicians, honest, they are for the customer, communication about appointments, service, work being done OUTSTANDING. Makes me feel like the house was theirs.
Listen, the furnace has been bad for 5 years. First tech. Amazing gave me 5-6 years left on the machine. Broke down in exactly 5 years n 2months. Next, technician changed a sensor and recommended replacement. Just did a repair. Amazing, job 👏 blew our minds away with cst. We never got to tell four seasons how well his service was.
So now getting a new one installed by them. I have a feeling the service will be nothing but the best.
I will follow up review after my installation of my new furnace by them. 5 star 2 techs in a row. Nothing less expected on 3/5/23.

My husband and I have been using Freedom Heating and Cooling for many years now for our heating and air conditioning annual maintenance. Today we had a new, to us, technician, Ignazio, who was professional, took time to explain what he did, and was polite. Overall, the experience was positive.

We’ve had Freedom inspect our AC and furnace units for several years now. This year we skipped inspection and sure enough, our upstairs furnace broke on a cold winter day. Rick from Freedom came the same day I called and quickly identified the issues and repaired our furnace. He gave an honest assessment in what I should fix vs hold off on based on my furnace’s age and condition. I highly recommend them given their responsiveness, professionalism, and fair pricing! We will continue to be customers.

Freedom had been servicing our units before we bought our condo so called to continue service. Our AC unit is 19 yrs old. Kyle Rivera pointed out everything that should be upgraded. Offered a discount and will apply service fee to new unit. Booked replacement at a time to fit my schedule. Only reason they didn’t get 5 stars is because my window was 8 am- 12 and they didn’t show up until 1 pm.