Eric was AMAZING. He stayed late to take my call. He was there for less than 5 minutes & had diagnosed my problem, had the part, replaced it & did a general check up. He was courteous, knowledgeable & very accommodating as my work situation was very fluid during the repair window. I would totally use J.A. Bert h again & would highly recommend Eric.
My furnace was making too much noise! They came, found the problem and Josh installed this morning! So happy to have a quiet furnace again. They're local, competent and I'd recommend JA Bertsch to anyone! Fern Rodgers
I have been using J A Bertsch for the last 5 years! They are efficient, knowledgeable, personable, and on time during their service windows! I have had different servicemen over the years, and all are efficient have done a great job keeping my system running smoothly. Eric Church was my most recent serviceman, and I look forward to having him service my heating system in the future! Thank you all so much! I recommend your company all the time!!!
Heater was no longer keeping the house warm. I was worried I needed a new furnace. J. A. Bertsch was able to get someone out next day. They took a look and let me know a sensor was dirty and just needed a cleaning. Didn’t try to sell me a whole system or up sell something I didn’t want / need. got the furnace working on little under an hour. I will be calling them anytime I have an issue in the future.
He came on an emergency basis late at night - was efficient and friendly. Unfortunately, the unit can't be repaired, but I felt he made an honest assessment of the problem and solution.
7 p.m., 26 degrees, no heat, ugh. Made a call, it was immediately answered and then John was on his way. John was quick to find the problem. Thank goodness, it was one of those blonde moments, although I have gray hair and the issue was quickly remedied. Personally, I hope never to have to call again, but if I ever require repair or replacement of my heating system JA Bertsch will be my first and only call!
Great customer service and willingness to help no matter what. Great business over all all employees i have talked to have gone above and beyond to help me I will recommend this business to everyone i know. What a great business.
JULI BARTON
Eric was AMAZING. He stayed late to take my call. He was there for less than 5 minutes & had diagnosed my problem, had the part, replaced it & did a general check up. He was courteous, knowledgeable & very accommodating as my work situation was very fluid during the repair window. I would totally use J.A. Bert h again & would highly recommend Eric.
Fern Rodgers
My furnace was making too much noise! They came, found the problem and Josh installed this morning! So happy to have a quiet furnace again. They're local, competent and I'd recommend JA Bertsch to anyone!
Fern Rodgers
Dianna Paschall
I have been using J A Bertsch for the last 5 years! They are efficient,
knowledgeable, personable, and on time during their service windows!
I have had different servicemen over the years, and all are efficient have
done a great job keeping my system running smoothly. Eric Church was my
most recent serviceman, and I look forward to having him service
my heating system in the future! Thank you all so much!
I recommend your company all the time!!!
Peter Kulka
Heater was no longer keeping the house warm. I was worried I needed a new furnace. J. A. Bertsch was able to get someone out next day. They took a look and let me know a sensor was dirty and just needed a cleaning. Didn’t try to sell me a whole system or up sell something I didn’t want / need. got the furnace working on little under an hour. I will be calling them anytime I have an issue in the future.
Ann Johnson
He came on an emergency basis late at night - was efficient and friendly. Unfortunately, the unit can't be repaired, but I felt he made an honest assessment of the problem and solution.
Karen Casselman
James did a fantastic job! Very personable, easy-going, helpful! Give me some furnace tips. A great guy and representative of the company!
Teri Farr
Installed new furnace & A/C. Great service, nicely done and very professional. Met and exceeded our expectations!
Don Hudson
7 p.m., 26 degrees, no heat, ugh. Made a call, it was immediately answered and then John was on his way. John was quick to find the problem. Thank goodness, it was one of those blonde moments, although I have gray hair and the issue was quickly remedied. Personally, I hope never to have to call again, but if I ever require repair or replacement of my heating system JA Bertsch will be my first and only call!
Brenda Mathews
Great customer service and willingness to help no matter what. Great business over all all employees i have talked to have gone above and beyond to help me I will recommend this business to everyone i know. What a great business.
Brandon Gay
John was great! Super friendly and very professional, would recommend every time you need services done!