Sean was fantastic. He went above and beyond, coming a long way, at an inconvenient time and doggedly trying every fix possible to get our old furnace working. AMAZING customer service. Looking forward to buying our new heating and cooling system from you. Thanks Bill and Nikki
We have been Comfort Club members for quite a while so we get to "visit" with all of the technicians! Each one exhibits great customer service, are very professional but friendly as well. We just renewed our Comfort Club membership because we want top notch technicians to keep us in good shape for a long time to come!
Dealing with Stephanie Rey is the best! She is a great asset for J.A. Bertsch. Had hvac maintenance performed by Jake. He was excellent and will be the person servicing my systems going forward. Josh was on the job today to diagnose a problem with the furnace. He was typical of what I have come to expect from JA Bertsch...knowledgeable, personable and professional. Both Jake and Josh are outstanding representatives of your company. 5/18/23- Sean performed the A/C annual maintenance service. He was on time, personable and seemed knowledgeable. I was again pleased with the service from J.A. Bertsch.
Two technicians came to our house and they were absolutely wonderful! The knowledge, professionalism, and overall experience will make us long-term customers.
Best hvac company around. Being a plumber I see alot of local company's work and JA Burtsch is by far the best quality work there is and is priced fairly.
I chose J.A. Bertsch due to their positive reviews, years in business and specifically in case I needed to call them for service or warranty work…. which I already have. They installed a new A/C & Heater on my house. They were professional, on time, and communicated regularly with regard to scheduling appointments, making changes etc…, but I have had a few glitches with the heater. Tim, the service manager has been out 2X, couldn’t be more friendly or knowledgeable and has handled my issue. He also went out of his way to fine tune some things that I don’t believe others would. I have a friend I wanted to give business to but he is a 1-man business and there is no way he could be this efficient. Very pleased with my decision!
James was wonderful, if we could we would want him for future service. Very thorough, confident and explained everything In detail. We appreciated him very much.
Bill Lockwood
Sean was fantastic. He went above and beyond, coming a long way, at an inconvenient time and doggedly trying every fix possible to get our old furnace working.
AMAZING customer service.
Looking forward to buying our new heating and cooling system from you.
Thanks
Bill and Nikki
Lenore McDonald
We have been Comfort Club members for quite a while so we get to "visit" with all of the technicians! Each one exhibits great customer service, are very professional but friendly as well. We just renewed our Comfort Club membership because we want top notch technicians to keep us in good shape for a long time to come!
Daryl Foreman
Dealing with Stephanie Rey is the best! She is a great asset for J.A. Bertsch.
Had hvac maintenance performed by Jake. He was excellent and will be the person servicing my systems going forward.
Josh was on the job today to diagnose a problem with the furnace. He was typical of what I have come to expect from JA Bertsch...knowledgeable, personable and professional. Both Jake and Josh are outstanding representatives of your company.
5/18/23- Sean performed the A/C annual maintenance service. He was on time, personable and seemed knowledgeable. I was again pleased with the service from J.A. Bertsch.
Prometric Tacoma
Eric was wonderful to work with, very knowledgeable, and kind. Highly recommend.
Carrie Stringham
Two technicians came to our house and they were absolutely wonderful! The knowledge, professionalism, and overall experience will make us long-term customers.
Andy Fowler
Best hvac company around. Being a plumber I see alot of local company's work and JA Burtsch is by far the best quality work there is and is priced fairly.
Wyatt Zylawy
Tyler is awesome. Very swift work and outstanding professionalism.
Scott Clegg
I chose J.A. Bertsch due to their positive reviews, years in business and specifically in case I needed to call them for service or warranty work…. which I already have. They installed a new A/C & Heater on my house. They were professional, on time, and communicated regularly with regard to scheduling appointments, making changes etc…, but I have had a few glitches with the heater. Tim, the service manager has been out 2X, couldn’t be more friendly or knowledgeable and has handled my issue. He also went out of his way to fine tune some things that I don’t believe others would.
I have a friend I wanted to give business to but he is a 1-man business and there is no way he could be this efficient. Very pleased with my decision!
Cynical Idealist
Eric was very friendly and professional. Everything was explained to my satisfaction, work was done efficiently and thoroughly.
Brenda Menke
James was wonderful, if we could we would want him for future service. Very thorough, confident and explained everything In detail. We appreciated him very much.