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R & R Heating and Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Gilstrap

Great company to work with.They are fast and efficient and affordable.
Steve and his guys are very knowledgeable and get the job done.Whether you need just service work done or a complete new system installed R & R Heating and Air is the one to call.

Cory Dowless

Chase came out to inspect our system and was great! They were able to come out next day and quickly inspect the system. Chase was professional and great to work with. Would happily recommend R&R!

Wallace Family

We have used R&R for a while now and could not be more pleased with the service, quality, and fair pricing. We have referred them to others who are very happy with them also. Very honest group.

Jim Nail

Quick, very responsive and very reasonably priced!

B.J. Burris

R&R recently installed a new furnace at my home. Steve's team is professional, responsive, and reasonably priced. In this day & age of overpriced MEP contractors, they are a breath of fresh air.

Will Pike

These guys at R&R Heating and Air are AMAZING!!!!! I previously had a sub-par experience with another HVAC company. The other company took over two weeks to get in a part under warranty and twice the distributor he used sent the wrong part. I had to threaten this other company before I finally got AC. In fairness to the other company, they did replace my entire AC unit (under warranty). However, that was only after I threatened to tell every builder, mortgage broker, realtor, insurance agent and interior designer I knew. (I used to be in the building business myself.) Then my new AC unit froze up and quit working after only one week.

Needless to say that when I was searching for a different experience with an HVAC company I was very leery and suspicious of everyone I spoke with. I got a recommendation from a group of neighbors to try the guys at R&R. WOW, what a difference these guys made! I was honest and upfront with them and they worked HARD to put me at ease and gain my trust. They diagnosed the problem I had and found out I needed a new evaporator coil. They researched and found out that the part was also still under warranty. Unlike the other company, they were able to have a replacement part the next business day.

I found out what the labor charge was to replace the part and was skeptical about the cost. Friends got in my head and were saying that's too expensive. So, one day while I was home I saw a different HVAC company guy drive by my house and I flagged him down. Come to find out this guy was a neighbor that lived a few streets over. We started talking and I explained my situation to him. I explained that I was afraid I was paying too much for labor. My neighbor got out of his van and hooked up his tools to my AC. He confirmed EVERYTHING that R&R said. I asked him about the prices and he said, my charge for this would normally be $50 more. If you are getting it at the price quoted, you are getting a GREAT deal from R&R. He made some recommendations for additional service work I might want to have done.

I called the guys at R&R and asked them to do some additional work when they replaced the broken part. He said no problem and I told them I wanted to replace the plenum above the furnace because it was leaking cold air. They investigated and found out that my plenum was not a standard length. After doing some research, they found a way to repair and replace the plenum and seal up all the air leaks above the furnace.
They did everything the same day and when I got home the difference inside my home was very noticeable. The airflow coming from my ductwork was stronger in all the rooms. My house is now cooler than before and my unit is not running as often.

I can't say enough great things about this company. They are reliable and do the job they say they are going to do. Their prices are fair and REASONABLE. They do QUALITY WORK and above all, they are HONEST people who WON'T rip you off! I HIGHLY recommend R&R Heating and Air. If you use this company, you WILL NOT be sorry you did.

Brandon Robinson

Beyond pleased with Mr. Ben & Mr. Steve at R&R! They came out to our small business and worked diligently to diagnose our problem, and provide the best solution with our heater. We will absolutely call them for any further needs and recommend whoever reads this to do the same.
Thanks fellas!

Paul Ackerman

Had them install a new system In addition, everything went well

Lynn Eynon

They do a great job and can be trusted

Barry S

I cannot say enough about this company as they went above and beyond to help me when our a/c system died. When other big named companies came out and wanted to charge me to replace the entire unit which was only 6yrs old, Steve and his team replaced the failed part for less than half of the quotes ive received.

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