Byrd Heating & Air Conditioning

The service technician was very professional and went over all that he checked. He didn't have to do anything as our system is new and in great working order. Signed up for the spring and fall maintenance. We are very happy with this company.

I have always received excellent service from Byrd Heating & Air

Replaced my air conditioner capacitor .
Same day I called

Overall, had a good experience and would use them again. They came out the next day while other companies told me I’d need to wait 4-5 days.. The technician was friendly and professional. The only negative is they were 1.5 hours late and their company didn’t not answer calls during that time to confirm if they were running late or not coming at all.

Our appointment time was between 11:00 and 1:00. The technician didn’t show until 1:50. No phone call to update the arrival time. The tech seemed to do a good job, but with the late start it delayed the plans we had made for the afternoon.

James was incredible. Very professional in explaining the problem and more than on time. I wish it went like this everytime I called a service company. Will be calling Byrd for any heat/air issue from now on. Integrity, honesty, and amazing work with fair prices

It’s very difficult to find contractors that you can trust particularly in the Landings. Byrd has always been there whenever I needed them with respect and dedication to performing the best service possible. No rip offs, no price gauging, no surprises; just honest reliable service. All their service personnel that I have dealt with are truly experts and have been with the Company for years. James, who services my home, goes out of his way to make sure we are comfortable and has called me on several occasions to assure my system is functioning properly. When you find a good team like I have been lucky enough to find, you stick with them without hesitation. Thank you Byrd

Since I made an appointment for maintenance I had to wait a few weeks for the appointment, which tells me that repairs are priority which I appreciate! They were very professional, checked everything out and gave us an update on our unit. They were on time and came when they said they would at the price they quoted. I would totally recommend.

Byrd Heating & Air Condition was tremendous. As an Army service member who is away from his rental property the most important thing is customer service and integrity. I was previously quoted an outrageous amount from another company that I had contracted to conduct my biannual A/C maintenance. I then call Byrd Heating for a second opinion. Within two hours, they were able to have a technician at my rental property. Don, the A/C technician, was extremely helpful and knowledgeable. He quickly diagnosed the issue and replace the inoperable component. In addition, he kept me in the loop through the entire process. His expertise saved me over $10,000. This is not a joke. I cannot thank this company enough for their overall professionalism and subject matter experience. I recommend this company to anyone, especially military families who have rental properties in the Savannah/Pooler area. Thank you Don. And Thank you Byrd Heating & Air Condition.

Just a few months ago, Byrd came out several times to clear the plumbing. The tray over flowed & we had water damage. They fixed the plumbing & repaired the water damage. Our unit is about 3yrs old and only Byrd has worked on our HVAC ( the original and now the new).

The unit stopped working Sunday. They came out Monday. A service call alone is $79 plus.
We were told we now need to pour bleach down the drain tube every month!

This service call was $128. We will no longer use Byrd because we feel this was just the same issue that we sealed wit a few months ago.

We are very disappointed with the additional charges.