Byrd Heating & Air Conditioning

All the staff members at Byrd heating and air are extremely accommodating and helpful every time they have been to my home.
Tim was especially professional, very timely and knowledgeable about the service provided. I will only call on Byrd heating and Air-for all my HVAC needs. My friend recommended Byrd and I will also recommend Byrd to anyone I talk to. Thank you guys again!

Josh was very professional and kind. I appreciate his work and promt service

We reached out to Byrd on a Saturday after our A/C went out, and connected instantly with Tim B. After speaking with him on the phone, he arrived at our home within 30 minutes. Tim was extremely knowledgeable, friendly, and professional. We would highly recommend Bryd and Tim.

Great customer service and professional staff. Highly recommended Byrd!

Office people very friendly & helpful as well as the gentleman who came to do the service. Good business people!

Tim Bowles was the technician who came over and was able to diagnose the problem. He was easy going and talked me through everything he was doing, very helpful and polite.

The technician was great - once she got out here.

It took over two months for me, a regular customer, to get them out here to perform summer maintenance. My initial inquiry, through their website, was ignored. Then, I got an appointment by phone - weeks out - and they cancelled it the week of the appointment. The technician was great but did not have the right filter to install in our system so they have to come back…

I’m going to find a local HVAC company that does not treat their customers as an afterthought. There are literally a hundred HVAC service companies in the Savannah, Georgia area. There's just no reason to patronize one that isn't responsive or organized.

Update: a different technician returned to install the correct filter. He was careful to explain that they had charged me too little, that the filter would be almost twice the price next year, and that this cost them $40 odd dollars.

Just after I initially posted this review, the owner responded with an untrue and unwarranted personal attack which his manager apparently recently erased. Why would anyone do business with a company whose owner behaves in this manner is beyond me.

As for their new response, I find it a specious, arrogant, and insincere PR stunt. If anyone at Byrd really cared about fixing my complaints, they would take the initiative to call me. It’s not like they don’t have my phone number!

Great experience. Another company said there was no fixing my AC and that I needed a new one. But the technician with Byrd came out and knew exactly what the problem was and fixed it that day. Thank you so much for the honest service.

Even though I did not buy my unit from Byrd, they will be my go-to for all my a/c needs. They offer 24/7 emergency service and came when I needed them- whereas the other company would not. And anyone living in the south knows that when your a/c is not working- that is an EMERGENCY! Byrd’s technicians are knowledgeable and thorough. I will never use any other company besides Byrd heating and air!

Tim did a fantastic job identifying, assessing and correcting the issue. He was courteous, professional and thorough. Will continue to use Byrd HVAC as they are a great company with great technicians.