Byrd Heating & Air Conditioning

To my experience Byrd employees are knowledgeable, honest and professional in their duties. I called a company “T & T” to come look at our used A/C unit when it wouldn’t blow cold after it was installed. They told me that everything from my zone control board to my dampers to my thermostats needed to be replaced and it would be $3k. But they were looking out for me doing it for $2700. I called Byrd for a second opinion, I told him what “T&T”said and Byrd’s tech looked at things for 30mins told me it was wired wrong, he wired it correctly and I was charged service fee and labor. Thousands less than Thompson and Thompson. I will call Byrd before I call anyone else from now on because I know they aren’t trying to get over on people for their lack of knowledge.

I've had 2 full HVAC system installs completed with Byrd Heating and Air Conditioning. Their sales and service teams are great. One of the jobs was difficult because it was an older home without any existing duct work. They were able to give us clear guidance on what we needed to do to prepare the home for the installation and helped us along the way.

They are very responsive and responsible. We have had them do our system maintenance for the past year and found them through a recommendation from a friend. One of our systems stopped working and we were leaving town. They came right away and repaired it. I highly recommend this company.

Tim was very professional, knowledgeable and a courteous young man. Tim informed us of each step we would take to resolve our system issue. This young man is a good representative for Byrd Heating and Air - Kudos to H.R. for hiring this young technician.

Just last week as I was sipping my Mint Julep looking out of our big bay window at the large magnolia tree, I began to notice the humidity destroying my golden locks of hair. I began to swoon from heat of the afternoon. I immediately reached for the telephone to call Byrd Heating and Air. With the speed of a lightning bolt they were at this Southern Belles door step. The handsome gentlemen introduced themselves and began to work. As the sweat poured from their brow, the lean tall gentleman caught my eye. My heart began to flutter. With a swiftness the cool air began to fill my lungs and cool my body.

I wonder what i could break next to have them back to save my southern soul. Thank you Byrd Heating and Air, I am not Hot anymore.

After being out of town for several days,on night we returned home found our 1yr old A/C system not operating Frustration and agony because Savannah in middle of extreme heat wave.After getting no response from repetitive calls to installation co.I called Byrd.They immediately returned my call, scheduled appt that day.James,their technician was excellent.Arrived on time, honestly and clearly explained the problem and fixed it.When A/C again went out, promptly returned, did a complete repair at no extra charge,and then followed up with both a text and phone call to make sure no further problems.Ethical ,took great pride in his work,and did excellent job at reasonable price.Highly recommended!Will call Byrd from now on.
Thanks,
Jim Dennis
Savannah, GA

Each tech explained things well and except for being without AC for 5 days (downstairs, not where we sleep) everyone was super nice, office staff included. It was our first time using Byrd, due to our longtime HAVAC guy retiring, and we will call them again!

This was our first time using Byrd's. The upper air unit went out on Memorial Day weekend. Josh responded to our call almost immediately. He was at our house within 30 minutes. He was kind, courteous, knowledgeable and so friendly! He took the time to show us what the issue was and explained things to us well. He was so kind and patient with us. He did an amazing job and we are so pleased and thankful! We will definitely be using Byrd Heating & Air Conditioning if we need help in the future. Would recommend you to any and all in need! Thank you for the great service, Josh! You're a true master of your craft!

We’ve used Byrd for a couple years now and have had the same technician every time. We have never had an issue with the technician at all. However, this weekend a part in the system broke and we called the weekend hotline in which the on call technician did not have that part in his vehicle. When called this morning the call screener was rude when asked if there is another time the technician can come out to fix the issue. Would give a 1 star if not for the technician that was always professional.

Very professional and diligent installers and technicians. Before switching to Byrd I had used another HVAC firm in Savannah for 15 years and there is no comparison. What a difference the expert installers and technicians at Byrd have made in keeping my HVAC system running optimally optimally. The Carrier infinity system is great.