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Shumate Mechanical Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Hillis Lanier

Shumate recently changed out our furnace, evaporator coil, and condensing unit. We were very pleased with the installation. The new units are doing an excellent job of cooling and heating our home. There were a few problems/bugs that needed to be worked out after the installation, and Shumate has been very prompt and extremely cooperative in working with us on the problems.

Richard Gorowitz

We had a new ac unit installed a year and 7 days ago and unfortunately, we ever had to have Shumate come out 3 times for issues. The week they found a leak in the line causing a loss of refrigerant. Sure would have been easy to simply repair and move on .However; Shumate stepped up after all the issues and replaced the entire unit. This s what you should always buy from a reputable company that stands behind their product . The fact they've been in business for as many years as they have tells you all you need to know .Thanks Shumate!

Jessie Rae

I found Shumate through Dale Cardwell. They have done two jobs for me. The first was replacement of a hot water heater. They brought it up to code and replaced all of the old copper pipe above it for less than other quotes. The second job was a blocked condensate line. I had called another company to get a quicker appointment. That company declared it impossible to clear line and wanted to install an alternate line for $1,000. Shumate came to my rescue, cleared the line easily. No more bad plumbing for me. Shumate does outstanding work and are my 'only' plumber for future needs.

John de la Hoz

I would give 10 stars if I could! * * * * * * * * * *

Shumate Plumbing Division sent out Rick Sosebee and his helper and they were both AMAZING! Very professional and friendly too.

They installed a sewage extraction pump in our basement sump pit and tested everything to ensure it all worked perfectly before leaving. They cleaned everything up and did a very professional job! The wore masks for us which I know was miserable for them because of how hot it was but they never complained.

I would recommend Shumate to everyone I know because they do quality work at a very affordable price!

My Opinion

Shumate has been around for a quite long time but they don't let that accomplishment get into their head as they're very nimble, will do anything to satisfy the customer and work professionally. They were able to help with big projects such as redesigning duct work or plumbing and electric projects of sorts. They even sent their plumber technician on urgent plumbing repair on a late Friday evening from a far corner of the city to fix an urgent issue that 3 other plumbing companies didn't want to do only because it was a "Friday". What I appreciated about the plumber/Shumate was the fact that they didn't take advantage of my desperate situation to price gauge; instead, they always present me with fair pricing, even in urgent cases where other competitors may have. Once you establish a long relationship with this company with an yearly maintenance plan, they will not forget you. That's a trusted, mutual loyalty. It goes a long way - both ways.

Thomas Hull

very dangerous drivers following to closely and weaving in and out of lanes at high rate of speed. would think twice about calling for service. truck 555 license plate CDZ1956 ON I85 S on 8/8 should reallly be talked to about his driving.

Mike Flynn

I had Shumate come out and recommend a solution to my weak AC in the upstairs of my house. Out of all the proposals I received, Shumate was the only one that thought 'out of the box' and recommended something besides just replacing my current system. Their proposal was also the lowest price I received and I am extremely happy with the results. My only complaint is that their installation team broke a shelf in my garage and did not even mention it to me. Other than that they were fantastic.

Stephanie & Justin Tysinger

We have found an electrician for life! While most people think of Shumate for HVAC, we heard about their Electrical division and called for a quote to install 30 outlets, light switches, canned lights, etc. in our unfinished basement. We were introduced to Todd, who came out for the initial inspection, gave us an extremely detailed quote and then did all the work himself. His knowledge and attention to detail are amazing. The contractor finishing our basement said Todd is one of the best he’s ever collaborated with to complete such a long-term project. We are calling Shumate and requesting Todd for all future electrical needs in our house.

Lori Huster

I made a special trip to come in town and waited half a day on Shumate to install a part after receiving an email that a replacement part had arrived and that I needed to schedule an appointment to have it installed.

I received a call late in the day that a mix up occurred and the part would not be installed. The woman was incredibly rude becoming argumentative and cutting me off on the phone after I explained I made a special trip in town to wait on Shumate to arrive to replace the part.

She could not explain how the technician did not verify the part was on his truck before he started his day and why they didn't verify the part was in stock when the appointment was made.

Sadly, after 20 years of patronage with Shumate, I'm done and do not recommend them any longer. MAKE IT RIGHT SHUMATE.

George Freeman

Very responsive when called. Very pleased with all the service men that came out to our house to fix our problem. Very happy with Shumate! This is a A-1 company that you can't go wrong with.
When our system failed, they replaced our whole system inside and out and also replace all the duct work that the builder installed when house was built. They installed a better and bigger, complete new system inside and out. I HIGHLY RECOMMEND THIS COMPANY TO ANYONE!! They are GREAT!!

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