Shumate Mechanical

Shumate is one of the best. When I had my house built 28 years ago, Shumate installed my heating and air system and it lasted until now. Had not quit working but was beginning to have trouble and it was OLD. Shaun Hoover is great and the team that came out were terrific. Showed up on time and didn't stop to even eat lunch. Cleaned up everything and new system working terrific. Highly recommend them!!!

Because of their overall high consumer rating, we contacted Shumate Heating and Air Conditioning Company to perform a complete overhaul of our system. First of all, the technicians and installers arrived promptly as promised. Nain greeted me at the door with an infectious smile, then Iceman introduced himself. Within a minute, the entire crew set out to begin their different tasks with a no nonsense determination. The gentlemen exhibited business professionalism and schooled expertise. We are very pleased with the entire Shumate team and their perfect job performance.

I rarely write a review, but when a supplier stands head and shoulders above the rest, they deserve a positive "shout out." Everyone I have dealt with at Shumate has been positive, friendly and helpful. Their technicians are very professional and efficient. Never have they tried to "up sell" me on a product or service. I wholeheartedly endorse them.

Outstanding customer service and superior knowledgeable staff! From the first call with Mike or Jeff, they treat you like you are the most important customer they have, sending out professional yet personable techs. We have been exclusive Shumate customers for many years. I wouldn’t use anyone else!!!

I have used them for 3 years and after my last encounter with them, very disappointed. Will never use them again nor recommend them. After having them out 10 days earlier to get our systems winter ready, I went to turn on the heat and it didn't work. They came back out and I was quoted a $1400 kit that was needed for the furnace or, they recommended, a new furnace. I got a second opinion and $160 later, there were several loose wires that were tightened up and it is working fine now.

Lacked basic tools and knowledge to install 3 new bathroom sinks.
Was told that I needed to contact the company that installed my new quartz countertops, to have a larger hole drilled before they could properly install the sinks. Had I listened to them, I would have had to replace the countertops.

They cost me time and money. Also, not a great value. Overpaid for sub-par work and had to find a new plumber to finish the job. .
Do not recommend.

I was having problems with my A/C unit, and had a Shumate engineer come out to diagnose and recommend a solution. Two days later their team installed the recommended changes and the system is now working perfectly. My experience with Shumate is now two for two - they know what they are doing!

I didn't rate at 5 stars only because I wanted people to look at this review. WE RECEIVED A 5-STAR INSTALLATION. It was a pleasure working with the people from Shumate from the person that prepared our estimate to the technicians that performed the installation. All were friendly and courteous and genuinely interested in winning and keeping our business. I highly recommend Shumate.

Everyone involved in the project was professional, knowledgeable, and easy to work with. They always arrived when expected and worked hard to deliver a new HVAC system. I have been a Shumate customer for many years and have never been disappointed.

We first used Shumate to replace our a/c and heat pump earlier this year. Great job...punctual, clean, and good communications. Because that worked out so well we then had them re-pipe our entire home, changing out the old polybutylene plumbing. We quickly recognized that Shumate takes great pride in being reliable and capable. Having now accumulated quite a few repeat customer "Shumate bucks", we then had them install L/P gas lines throughout the house. Yes, we cashed in our Shumate bucks, paying less than half of what it would have cost. Sweet! Our next project in this home is to replace the hot water heater with a gas tankless system. Who do you think will be installing it?