Gagne Heating & Air Conditioning LLC

I am a real estate owner of multiple properties for 55 years.
I used the same hvac firm for 27 years to maintain my properties until the owners retired in 2021.
I located Gagne via Next Door Neighbor.

I was very impressed with their appointment booking and follow-up technology.

EXTREMELY satisfied they have one specific technician assigned to a small geographic area, which means he/she arrives on time - mine was an hour early.

As of Oct 2022 Gagne has 6 technician and a separate department of 9 installers for change out of equipment; or new install. This allows them with the depth of skill sets to handle the most unusual, yet not so large the customer is paying for a fancy office.

As with my technician. when Gagne needs another tech, they seek out the best for their needs and begin recruiting him/her. My tech was warranty and quality assurance tech for Carrier until Gagne hired him away. He has been with Gagne now for six years, and very satisfied.

PS: I was also licensed in hvac and electrical for 15 years to assist my general contractor's license for building. When I began my search for the hvac firm I was seeking, I knew from experience the qualities I was seeking.

Gagne has been reliable for us for many years. Highly recommended.

We've used Gagne's services for a few years now, they have done maintenance and repairs. Our AC went out on a Friday afternoon, they were able to come out late Monday morning. Our technician Tim was very professional and friendly, he explained the issues and did the repair, we're very happy with them.

Gary and his assistant did a wonderful job evaluating the problem that we had, went back to their office to pick up parts, spent a number of hours at our house fixing it. Keri took the time to explain the problem accurately and we approve the work totaling $2400. Good value.

Gagne technicians are professional and reliable. I trust them to maintain my systems. I called on Sat evening. The service provider was in the area and came to house within 15 minutes

Tim is always professional!!! He diagnosed the issue quickly and got our heat back on. Gagne is always my go to!!

Gagne installed and reconfigured our entire HVAC system 8 years ago with excellent results. The care and time they took to zone the house properly and provide a system that would meet our needs (including installing a steam humidifier on my request!) that made sense for our budget and homeownership plans. Recently the unit needed maintenance - very quickly on a holiday weekend we were able to get help to the house, diagnose the issue and repair it. Turns out it was an electrical issue from the house!

Gagne represents excellence in a small business model with care and quality their primary focus. That for us represents an excellent value.

The company was able to give me a quote for a new hot water heater over the phone, based on photos taken for our furnace. They were there the next day and installed a truly upgraded system and explained certain operating features. As it was with our previous service, the technicians were courteous and professional. They were able to install in short order. I highly recommend this company.

Tim was awesome and figured out the problem immediately. He had the part on hand, replaced it, and I was back up and running within 30 minutes. Great guy and knowledgeable. Gagne kept in touch with me over the last few days, reminding me of my upcoming appointment. Every time I called the office someone answered immediately and was never put on hold. No wonder they have such high reviews

Jeremy was my assigned tech. Came promptly, called ahead. Took a careful amount of time to explain the issue and asked me for questions and my feedback. I was very pleased with service. Price was fair and communicated clearly. I would highly recommend!