Cox Building Services, Inc.

The lumber supply company we used delivered our wood to the wrong address. We could not track it down or get help from our vendor to locate the delivery location. This morning, a very nice young lady from Cox Building Services took time out of her morning to track down our address and notify us that she had our delivery. We truly appreciate the honesty and integrity. Thank you very much!

Very happy with the service I received from the technicians. They worked very hard. They were very professional and preformed excellent installation of new AC unit. Did not quit until everything was perfect. I would highly recommend this company for all your needs.

They do whatever it takes to make sure you get the best service possible. Angelica is awesome! Daryl and Brian are the best technicians. They don't stop until your equipment is performing correctly. I will definitely use them for all of my Heating and A/C needs! Thanks again!

I submitted a claim with Choice Home Warranty, which is how Cox was selected. I didn't know what to expect since I didn't have experience with them but I am very satisfied.
The service tech, Brian, was professional and knowledgeable. He clearly has years of experience and it shows. The process was thorough as he checked the filters, tested the system pressure, and inspected the ductwork. He was able to identify and resolve the issue in a timely manner in one visit. I would definitely recommend this company and this tech.

Simply the BEST! No one enjoys shelling out $$$ to replace an AC unit(s). However, when you have to, look no further than Jimmy @ Cox Building Services. Jimmy is honest, professional, integral, thorough, and experienced. He kept me posted every step of the way. Always showed up on time and took time to explain what he and his outstanding crew (Vinnie, Francesco, and Eli) were doing. They worked tirelessly (long hours) to ensure we wouldn't be without AC. They were all extremely polite and professional. I can honestly say that I was in good hands with Jimmy. He is incredibly kind, trustworthy, knowledgeable, and doesn't try to sell you things you don't need. I can't express how pleased and grateful I am to have found Jimmy & his hardworking crew. I contacted three other companies. Their pricing was the best and services were beyond compare. In summary, you will not go wrong by selecting Jimmy at Cox for your AC services.

DO NOT EVER USE THIS COMPANY! You’ve been warned!!
Choice Home Warranty had this company come out to fix our AC. Cox services stated that we needed a part, and that our responsibility would be $503.00. After a little hesitation, we agreed and they ordered the part that day. We were told that it would take about 24 hours to come in. We called 24 hours later, on a Friday, and the part was not in. We understood as they explained it could take much longer. It was extremely hot. It’s end of July in Florida. Our house was unbearable. We called almost daily just to get an update. Finally, they tell us the part is in. But they have to figure out when they can have someone come out. Again, we
Understood. The next day we called again since we did not hear back. Again they said they are trying to figure out the schedule. The next day we called again, around 1-2 pm to get an answer. The person said she has been reaching out to the manager of the company to see when they can come out… Also that two people weren’t working this week. She said she would call us by the end of the day. She finally called around 4pm. She said that the price has gone up for the part/service. And that is was going to cost us $1400.00!!! That’s almost triple the price! They even had the price at $503.00 with the home warrently company. How incredibly unprofessional. Horrible customer service! They are untrustworthy! We spoke to them all week and they never bothered to tell us that. So, now, we have to start the process all over again with a different company. Meanwhile, we still have no AC. We have a disabled person here along with a small child. Needless to say, we are extremely hurt, angry and hot with not nice things to say to anyone at that company!!!
Do NOT waste your time with this company.

Choice Home Warranty (wouldn’t recommend this co) sent out Cox to diagnose cause of water leaking from my ac unit. Tech said it was an electrical issue and several components needed to be replaced—-including a new fuse box. Choice declined the claim saying electrical not covered. Turns out the issue was a leaking coil and had nothing to do with electrical issues.

Do yourself a favor and read their Google and BBB reviews—-they do not tell a good story.

Would not use this company, not professional, don't back up their own work and their work causes bigger issues. In agreement with many of the other reviews, you need to call them out to try and fix issues they caused and they just keep charging more service fees.
Spent over $3K on A/C installation and repair services and each service turned into major home issues. Cox building refused take any responsibility for their work claiming "sabotage" of their system. After a $1.5K new coil install they flat out refused to even come look at the unit 12.5 months later because the unit had been simply visually inspected by a professional company the very same day. The coil they installed immediately began to degrade.

Brian has been at my house for the past several years. He is very personable and knowledgeable. I m very satisfied with the care and maintenance of my AC unit. I would recommend Cox Building Company to all who are interested in quality and care!👍

Please do not use this company. We had to use Cox as part of our Home Warranty. They came out and said that our unit just needed to be reset. They informed us that we had black mold in our ac. They told us it would be $4000 to get the mold out of the ac unit. I purchased a kit from a company that included bombs, for $500. We could not use the product, because in the span of a week the unit had to be reset 3 times and then would not come back on. Called the home warranty again and they sent Cox back out. They then said it was the blower motor and board. They informed the home warranty that we had black mold and that the unit was down and it wasn't normal wear and tear, so they wouldn't cover it and told us it would be $1550 to replace the motor.
As it turns out we DO NOT have black mold and we had the unit repaired for $300! Our board was not bad, and you don't even need it until you use the heat!! I am out the $500 for mold products, but it's not $5500!! These people are a scam, read other reviews and go to the Better Business Bureau and read complaints, all the same they tell people they have black mold!! THEY ARE A SCAM!!