Super Heat & Air

When I called to inquire about services, the gentleman I spoke to was very nice and respectful (I believe his name was Paul?). When they sent a tech out, Randy, he was very respectful, and he was very knowledgeable on the issues. He explained very well exactly what was wrong and why. He also explained how to prevent this from happening again. Randy then spoke to my husband and I regarding a package deal he was able to make for us, and he walked us through the finance process. He was able to get everything finalized and an approval within a very quick manner. Before Randy left, he made sure the work was scheduled. We were very impressed that the work was able to get started the very next day. The techs that came out (Frank, Ito, Jose). Frank did a very good job with doing the cleaning part and making sure our system was free of gunk as well as flushing out everything from the pipes outside. He also did a very good job installing the UV light (even though the light bulb he had in the lot was busted, he said he would come back the very day to finish the UV light). The second day Frank came out, Jose and Ito came too. Frank got straight to work on finishing the UV light and Jose & Ito got straight to work cleaning the return ducts (after me showing them where they all were). All 3 techs that day were very respectful and did a very good job explaining what they were doing and made sure to clean up all of their messes. They also did a very good job keeping in contact with me when they were on their way. I would definitely recommend this business to anyone.

We placed a service call for same day and we were very pleased that Randy was able to come out quickly and diagnose our AC system issue. He was professional, through, knowledgeable, genuine and compassionate! Our unit is 14 years old so we made the decision to replace it versus repair the issue. Randy went over a plethora of options with us at 9pm, he didn’t pressure us or rush us at all. I highly recommend Super Heat and Air! The service is fantastic and budget friendly.

When I called an actual human answered. I'm old enough to remember when that was commonplace. Got an appointment set same day on a Sunday. Got a text with a photo of my tech which is good practice. They actually called to confirm a time instead of just showing up. Tech was knowledgeable and professional. Couldn't ask for more.

I wanted to update my post on Super Heat and Air. I was able to speak with them last week. Mary was very helpful, and we resolved the warranty installation cost issue. In addition, the Service Tech that came out to inspect the AC was early, very respectful, and knowledgeable. They were able to inspect, get the warranty part, and install the blower in less than an hour.

We came home after being gone all day and our house was 89*. I called and they came out within a couple of hours. We ended up needing a new system. The company and their employees were fantastic, with excellent communication between all parties involved. I would definitely recommend!

The tech was here for my courtesy maintenance post install. He communicated well on his arrival time. Replaced my UV LIGHTS and fully explained the service. He set me up on an 6 month regular maintenance schedule to ensure my equipment remains in good working order.

I need emergency repairs on the 4th of July and Jose came to my house in less than 3hrs after I called. He was very kind, fixed everything quickly and gave me advise about what he found in my attic. Thanks Jose, you are great!!!

They arrived on time, asked specific questions about the situation, came prepared and answered all my questions. Both Julio and Eddie were knowledgeable, professional, very instructive about the process and Eddie was mindful of removing anything left over from the installations. This is an excellent company with highly trained professional and skilled technicians! I bought the service plan too!👍🏽👍🏽👍🏽

Had a service tech named Frank, ac was out when I arrived home from work. I was told it might be 4 to 5 hours to have a tech at the house, however they rearranged there schedule and arrives within 2 hours of my call. They repaired the unit quickly and I'm so thankful. Very pleased with the service and the tech Frank.

I am amazed at how responsive they are every time. That is so important, especially during a Florida summer. We just had Frank F. aka Fabulous Frank come out. He did a great job!