Operation Air Inc.

Thank you Michael for a great job on the Maitence for the AC unit.
He was very professional and informative about what could be done to help the system to work better by adjusting the drain to prevent blockages.
Kind, friendly and efficient.
Things are staying cool around here, thank you!

Operation Air really has been a ....breath of fresh air! I scheduled a duct inspection through the Duke Energy program and Dan Eaton was the technician who came out. At the time, I was in the middle of a kitchen/bath demolition (thanks to a water leak:( and well, I had a walk-thru kitchen/bath at the time, i.e. no walls! ). It didn't dawn on me until the night before that this might affect the test. Dan was right on time and thankfully didn't make me feel like a dingbat for not realizing how this would affect the testing! So I rescheduled and Dan came back. It was refreshing to see the pride Dan took in his work. I also appreciated the fact that at no time did I feel he was "upselling", but rather giving me an honest assessment of my ductwork. I was relieved that the news was good and I just need a few minor tweaks and then my ducts/ducks will ...all be in a row!
Oh, and the customer service over the phone was also very positive and helpful. I recommend Operation Air's to anyone who appreciates honesty and integrity!

Timeliness, Thoroughness, Responsive. Truly a rare servicer to be found, Operation Air obviously did a fine job, first time out to repair ductwork through a Duke Energy program. And although there was one issue not discovered by the technician, the day the work was done, the owners, when notified, went out themselves to assess -- and discovered one missed area, then sent out the proper technician to do the final repair. ALL in ALL -- its RARE to find a company that is responsive, in light of a small item overlooked, then makes GOOD on it, without delays, without pointing fingers, and actually, the laundry list of items they went BACK to verify had been done, was well out of the scope of the original work they were contracted for. HIGHLY RECOMMEND THIS ETHICAL COMPANY. Sincerely Don W. in Pinellas County.

Dan was very informative and I learned a lot about what I need to do to save money with my energy bill. He had a very sincere disposition on wanting to help me get my air bill down and where the problems were in my home.

Great job by the guys at operation air. They explained everything they were going to do, and we're quick and thorough. Wouldn't hesitate to call them again.

They came out extremely quickly when my AC stopped working and were able to repair the unit when others told me it needed to be replaced. Highly recommend them!

Dan Eaton was very professional and knowledgeable.He arrived early, answered all of my questions and worked quickly. Nice job!

Have used this company for years including buying a replacement unit and was always very pleased to support a small business as I grew up in the HVAC business that my Dad owned.

Joe was so polite and courteous. Very professional and timely. Will be recommending him to family and friends. Great service.

Michael was very professional and thorough in his explanation of our situation. Would highly recommend.