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Operation Air Inc. Reviews - 35

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Steven Sattler

Great experience! Mike came out the next day to look over our issue at home. Our air handler was not cooling properly and blowing warm air . Within seconds of me turning the unit on , Mike was able to diagnose the issue to a faulty compressor. Mike was professional and responsive! Had all the parts on hand and in the truck. Mike new I had a time crunch and needed to leave by a certain hour. Mike was able to fix my unit quickly without compromising quality . He even checked the refrigerants while he was there! Great job guys! Thank you again

Terri Sherony

Our tech Mike C. is the best. He is professional and informative. Always a pleasure! Thanks Operation Air!

Bobbi Maw

I absolutely LOVE Operation Air!! They have been servicing my air since I moved in 2013. My system was basically an antique, and they helped me 'baby' the system until I could afford a new one. They worked around my tight schedule, always on time, and several times a real life saver when my old system had 'issues'.
They also service my brother's equally antique system, and gave us a great deal when it came time to replace both systems. Jennifer and Micheal are wonderful, and I wouldn't use anyone else!!

joanne adams

Michael and Jennifer are a pleasure to do business with, they are very helpful and considerate, going above and beyond to make sure things are done to satisfaction. The new A/C system that was installed on Oct 24/19 was done professionally and works great. This is the 3rd property that Operation Air has installed a new A/C system for me. They have been wonderful with service and maintenance calls for the last 9 years as well. Their workers are well-trained and conscientious too, Joe also put in long hours to make sure things were done well. I am very happy with Operation Air and will continue calling them for future needs and definitely recommend them to anyone who needs repairs or replacement. Excellent service, reasonable prices.

Jeremiah Wertz

I recommend operation air if you want the job done right and to not over pay. I had a quote for $300 from Phillips AC to hookup my heat strips and replace a breaker with a 40 amp incorrect size. Operation air came out and properly assessed the situation and came to the conclusion that the breaker needed to be a 60 amp and the heat strips needed to be hooked up. Their total bill came in at $183. Although it’s cheaper than the 300 I was originally Quoted from the previous company it’s still a little pricey for the work that was done. I am happy with their service I will use them again because they are trustworthy and reliable.

Maria Maltezos

Operation Air is the BEST!! I have been so tired with all these air conditioning companies trying to make a quick buck unethically. Operation Air is ethical, honest, and affordable!! All the guys are great that work for the company, however I've dealt with DAN mostly and he is amazing! Dan really takes his time to ensure everything is diagnosed properly and finds the best most efficient solution to the problem. When he came to our office he took the time to hear what our problem and he offered a wealth of knowledge and solutions. All I can say is that Dan and Operation Air in general truly care for their customers. Thank you so much! Keep up the awesome work and we ensure you that we will be repeat customers and to recommend you to other family members and friends. I wish we would have found you sooner. Again thank you!!!

Kathy Parker

Great experience. Dan and Dustin were professional, knowledgeable, and on time. They took the time to explain exactly what would/could be installed and the entire process.

I would not hesitate to recommend this company. Operation Air should be thankful to have such great people working for them.

Kathy Parker

Patricia Smith

Extremely happy with Michael and Joe from Operation Air !! Michael came out to the house to go over the process and walk me through everything that was going to be done. I needed the unit in right away. So within a week everything was replaced in one day. I can finally say that l highly recommend a company that has done work for me.

Nicole Mahaney

We cant say thank you enough to Operation Air Inc and their Staff. Since we have advanced in our technology it appears the quality of customer care has died but not with Operation Air Inc crew members. They seem to remember the importance of customer satisfaction. Whether it's an email, telephone call, or showing up, the promptness and timeliness is impeccable, and the overall honesty, patience, respect, and understanding Operation Air Inc Team provides is simply outstanding. I cant stress enough how greatly appreciative we are, and this summer we will be chilling out, Super Thanks!

Lance n Altricia Latimer

You guys are the best. We had to replace our ducts because of mold. Choose to go with them because of the price quote and service history with us. However we ran into a few issues. Not any fault of their's. Im just a very very very particular customer. But for every problem I had Mike and the guys met them with an above and beyond solution. I would like to thank Jennifer for putting up with my many many calls. I promise the next one will be for our annual service. Lol. Also thanks to the rest of the operation air team for a job well done.

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