Cool Edge AC & Appliances

Price was fair and matched the estimate. Courteous, friendly and knowledgeable service and office personnel. Repairs were made in a timely manner without inconvenience to our schedule. Also received very good service afterwards to recover documentation for insurance concerns.

I highly recommend Cool Edge, especially Chris for any AC work that you might need. Always on time professional, honest and detailed oriented.

Kassel Appliance was working across the street from my house. I asked the owner if he would repair my ice maker so he sent 2 employees over. They took down my number and said they would call with an estimate but I never heard back. I ordered the part on line and repaired myself. You loose Kassel. Horrible customer service.

They have done a few jobs for me. Great working experience and can easily recommend to anyone for your home.

I asked for bids from five air condition companies. Chris came out at the time promised and gave me the information needed. He was very professional.

Maintenance performed 3 days ago. System wasn't cooling afterward. Called and requested tech to come out. Came at 8:30 next day. Flushed drain line. All seems to be well.😍

Great service. Lost A/C on a 90 degree day. Called late in the day. They had a technician out at 9 am. Richard came out fixed the problem efficiently and quickly. Richard was friendly, showed me some things I can do with my unit to help in the future. Thank you....

Very grateful to have these professional prompt and truly friendly people working together with me at all points in good times and not so great times to service my air conditioning and my appliances. This company deserves a 150 out of 5.

My landlord has a home warranty that used Kassel's A/C repair as their contractor and I had a terrible experience! They came out right away on a Friday and ended up needing to order a part. The repairman said they would order it that day (since it was only noon) but not be able to fix it until Monday when the part came in. I was unhappy having to go the whole weekend without A/C but didn't have much choice. I called Monday morning to reschedule and the condescending woman who answered the phone was all too happy to tell me that the part was not even "researched" yet, let alone ordered. Also, since it was Veteran's day, the process wouldn't even begin until Tuesday, it would take a couple of days to get the parts and then they would reschedule the repair. She tried to blame the home warranty company for requiring approval for buying the part but I blame them. It should have been researched, approved, ordered and overnighted on Friday. Now it will be over a week before it's fixed. I will never use this company again.

Great company! Great service!
Cannot say enough good things about them.
I have been a customer for 8 years, going strong!
They take great care of my appliances and A/C. Service tech's are always pleasant and professional!!