Performance Air Conditioning, Electrical & Plumbing

Compressor keeps shutting off while air handler stays on blowing hot humid air into my house.

I had Performance come out on 6/22 after already having 2 other companies come out. They seemed professional and better skilled than the other companies. But, then I was charged $639 for a Contactor replacement. It took him about 10 minutes and AC started back up. Paid him and even tipped him as I was happy it was running.

The next day it started doing it all over again. Same exact problem.

I’m out over $1000 and this is happening daily. We have replaced the filter, adjusted the float, and vacuumed out the Drain line.

I just wish an A/C company could actually fix my A/C instead of just taking guesses and charging me for it.

My Ac stopped working this morning. Called and got a technician by 11am! Scott came diagnosed the problem, went above and beyond to fix it. He was very polite and personable! 10/10 would ask for Scott again by far the best experience I’ve had in a while with a repair tech. Thank you for keeping my house cool in the Florida heat!

Second post for yet another horrible experience.

We purchased a new AC and air handler from this company just a few years ago. It is still under warranty. We have had multiple outages and have spent half the cost of the original unit on under warranty repairs. They send multiple techs who arrive whenever they feel like it even if outside the time frame communicated. Some techs can't even figure out the problem. Others think they do and charge us for repair only for it to continue breaking.

They were supposed to contact us to discuss the ongoing issues. But we have not been given even a courtesy call or email.

Austin who did the work did a great job. He was very efficient and thorough. I was very happy with the service I received starting with the estimate through the completion of the work.

Garrett Weiss saved this company! Garrett was professional in appearance and mannerisms and took great care respecting my property. He was very knowledgable about my a/c unit and I appreciated that he was honest with me as my system is an older unit. I appreciated that he didn't try to impress me with a/c mumbo jumbo and spoke to me in terms I could understand. Garrett is a great asset to this company and I would highly recommend him in the future. Kayla who answered the phones in Largo was so helpful as well. Thank you.

Getting a new AC system in place within 24 hours was much appreciated, given the 90 degree temps and high humidity. The techs were on time, worked without taking a break to get the system installed and working. They took pride in their work, answered my questions, cleaned everything up, leaving it better than they found it. They explained the system, the thermostat, made suggestions on upkeep. They also reminded me of the 10 year warranty!! I appreciate the hard work they do.

A/c not working properly. Repairman Garrett came out on time. Very professional and thorough. I explained my situation financially and told him my son had HVAC business up north and would want to know problem. He provided me with pictures, diagnostics and invoice so I could Email his findings to my Son. He completed work very timely and explained what was being done in layman's term so I understood. I cannot say enough good about this tech and how impressed I am with this company. I would give 10 stars if it was possible. Thank you so much.

This was one of the best experiences with a home improvement we've had. From the sales rep., Michael to the top-notch installation crew, Casey and Adrian, we have nothing but great things to report. It's never fun to spend almost 17K on a home improvement during these times but I feel like we got the service to go along with that price. I had no problem leaving the crew at my house alone for 3 days. We will be doing business with this company for a very long time.

Just wanted to thank Performance Air Conditioning for doing such a wonderful job on putting in two units and doing the upstairs duct work. We truly appreciate it. House finally feels cold and that makes it a pleasure to come home

Leon, our technician, showed up on time (outside of normal business hours after working a 12 hour day already) and gave us great service as if we were his first customer of the day. He took pictures, showed the changes in the performance of our system before and after cleaning and addressed any questions we had. I would recommend Performance to others for sure.