Performance Air Conditioning, Electrical & Plumbing

Made an appointment at 11am and they were on site the same day at 4:30pm. The gentleman who did the work on my a/c unit was Warren Jones. He was informative, thorough and friendly. I’ve had service done several times before with this older system, however, I feel Warren established trust early on and I will definitely request him go forward. Thank you!

Christian did an excellent job of diagnosing and repairing our problem.
8/22/22 I am editing this review because Google will only allow me to post one review for a company. Since Christian took good care of our downstairs HVAC unit, Performance has taken care of two additional problems for us.
Jonathan did a steller job of correcting an system problem we were having with our upstairs HVAC unit. He made two trips in the same day to ensure we had air conditioning in our upstairs bedrooms. That kind of customer service is hard to find.
A few days later Thomas and Austin fixed a major leak that had developed in our upstairs plumbing. As with the other times that I called Performance, they were out quickly, correctly diagnosed the problem and repaired it quickly. I greatly appreciate the professionalism and speed they brought to this work.
In summary, I can say after several experiences, this is one of the best service organizations I have ever dealt with, and I can't recommend them more highly.

Toilet overflowed from shower. Justin P, my technician, was on time, very polite, and explained everything in a way I could understand. I had a number of questions and he took the time to make sure I understood the answers. All in all, he turned a bad issue into a pleasant experience and took care of everything.
I would highly recommend this company and appreciate that they sent Justin P to my house.

Jason was awesome! He explained all the issues clearly and how they needed to be fixed. He was professional in his approach. I felt he had the customer's needs in mind with all recommendations. He also alerted me to other issues in the condo as I am not a full time resident. He did a great job on the plumbing and he also went above and beyond the call of duty as a plumber. Bravo! I would recommend Jason and this company to anyone who asks.

Our air conditioner was dying a slow death. We needed service on the weekend but the unit needed to be replaced. This company kept us comfortable. I think all the employees were very courteous and did a phenomenal job from start to finish.

They cleaned the drain alright however still did not drain? I spent hours helping tech to fix drain however he left with it not fix and I had already paid! Company sent another tech out next day who could not fix drain as well! I paid ridiculous price of 406.00 to not fix my problem!! My wife tried to complain but was told the manager was out sick and would call back in 24 hours? They never called and left us with no AC! They did however Qoute us 1050.00 to run 15 feet of pvc to fix problem however I would still have to pay the 406.00 dollars totaling 1456.00?? I lost two days of work over this..the company I started with years ago got bought out by these guys!!!
Way over priced and don’t care about the customer I’m done with these guys!!!!

Oh I ended up fixing it myself days later!! The tech moved the angle of my pipe when he pulled it off the wall causing an air trap!! What a joke!!

Left me in a worse position than when I called, rescheduled me 3 times. DONT SCHEDULE ONLINE NO ONE WILL SHOW UP. IT HAPPENED TWICE TO ME. WHEN I FINALLY SPOKE TO THE LADY AT DISPATCH THEY CANCEL THE APPOINTMENTS WHEN THEY CAN CHARGE EMERGENCY SERVICES FEES. OPPORTUNISTIC COMPANY! Run 🏃‍♀️

Could not have had a better experience. Scott is outstanding and I will be asking for him on the next visit.

We used Paradise Air for routine yearly service on our unit for years. Loved Paradise Air: professional, organized, punctual, trustworthy, and everything you want from a reliable AC company. In February, Paradise Air was acquired by Performance. I called the other day to schedule a yearly check up on our system. Performance couldn't find us in their system, then made an appointment but when I called back to adjust the app. time found out that there was no record of an appointment made. Made another app. but then decided to cancel until I could speak to a manager about our service record (as we would pay in advance for this service-two years at a time-and wanted to find out our status). Got a call the next day that a tech was on their way out, for a service that was canceled the day before. Was finally contacted by a manager who claimed they had no record of service at our address. The next day, received another call from a manager who had no idea another manager had called me the previous day or any of the previous issues. This time, she quickly pulled up our address and name in the system and could view our past payment history and service agreements. What a mess of a company! The lack of organization is concerning. No one has any idea what's going on. Will not be continuing on with Performance and will be making the switch to a new company going forward. I would hate to actually need them in a time of need.

They gave us a $10, 000 estimate when it was only a blown fuse they could have fixed. I got 3 estimates after them that came in at roughly$6500. They put in the original A/C 8 years ago. We have been on their maintenance program on these years. Sorry I didn’t pull away years ago. Bad Business