Sansone Air Conditioning

Out with the old and in with the new. Called them for my second ac replacement and again provided a great service!! 👍👍

Since 1976, our family-owned and operated West Palm Beach air conditioning team has grown to become the #1 provider of air conditioning services in South Florida! We have a hands-on approach and comfort-focused mission and that’s what sets us apart from other AC companies in West Palm Beach.
Let us help you feel right at home. Call us whenever you need help with your air conditioning in West Palm Beach, FL, or the surrounding South Florida area!

Fantastic service. Everyone is polite and accessible. Phones are answered, callbacks happen, and prices are extremely competitive. Work is done on time by professional installers who know what they're doing and seem to like their jobs. There is no reason to use anyone else (and I never will go elsewhere again!).
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This is a new, additional review of Sansone.

This is second time I have used Sansone to replace an air conditioning system. Service Tech Cody identified problem with the original system and made recommendations for a new system. The price was excellent and installation arranged for the next day. Installers arrived on time, were polite and professional, and despite some unknown issues and significant thunderstorms got the system in, up and running.

Without question I would use Sansone again (in fact I will for another house needing a system). EVERYONE is eager to help; pricing is reasonable and service fantastic. Don't waste your time going anywhere else!!!!!

I have used Sansone to do my regular maintenance. I had an issue come up and Sansone sent their people out very quickly. John G came to my house. He was super professional and knowledgeable. I was very impressed. Great work John!

I received multiple estimates when looking to replace my AC unit, and found Sansone to be great in every aspect. They gave me multiple quotes, explained the options and what was needed in detail. They kept a very punctual schedule for installation, and walked me through the entire process. I will be using them for any future AC needs exclusively.

Unfortunately after multiple AC units this outfit is still very hit or miss with service. We had the hardest time getting under warranty repair scheduled when we were totally without AC for a week until we finally got hold of a manager and owner who took care of us quickly. The front line staff and service man have no concern for the customer.

We were double billed for that service and after 4 weeks we still cannot get ahold of anyone who can help. I have been placed i. 30 minute hold purgatory 3 times this week because supposedly only one person can help with billing. They will not communicate by email and seem determined to just keep the double bill. Very shady practices.

Same day service was a must and they delivered. In fact, they arrived before the scheduled window. Professional and knowledgeable technician. Overall customer service experience was fantastic.

I have used Sansone for years... last visit was my last. Every time they come to look at a problem they instantly recommend a New Ac. I have bought 5 already. Today I asked cost of repair after they tried the new AC push. They said 900.00 then later said it would be 1700.00 I called another company. .. repaired same day 775.00 with no speak of needing a new ac.
Then they send way over priced bids for new AC's without looking at what they recently charged me... I have had to negotiate every time I have purchased from them. Don't respect the business any longer. They should offer to fix something and give you a fair price to fix versus replace. Feels like bullying to mark the repair up to get a new AC sold.

Sansone is exceptional on all ways from the sales through the final installation. Everything was easy and stress free. The company is outstanding and the service is amazing. I have already recommended Samson to several people.

I highly recommend Sansone Air. The tech Michael Garcia was very professional & knowledgeable. He was able to diagnose the problem that 2 other AC professionals from AC All Stars could not figure out. I wish I had called Sansone Air first. Their prices are reasonable and they fix it correct the first time. Highly recommended!

I just purchased my second AC from Sansone. The first one lasted 14 years with minimal repairs. Both times I obtained quotes from other companies (including the big orange place and their contractors) and each time Sansone had the best price AND warranty. They are also a pleasure to work with and stand by their products and installations. I recommend Sansone to anyone that asks for a good AC company.