We had a challenging experience with our AC unit, that took 2 weeks to troubleshoot, and mind you, was definitely frustrating. This company was hired by our property manager to correct our AC issues, and unfortunately 3 visits from various team members could not resolve the issue. We were beyond over it, but on the 4th visit, John Vandine came to troubleshoot and within minutes he saw the problem and corrected it immediately. He went above and beyond by organizing the wires that the company who installed the unit never did. He couldn’t thank him enough, being in Florida in July with no AC for two weeks is BRUTAL. When he left, he told us to give him a call if we had any issues, after about 5 hours we were still concerned about the unit not functioning properly because at this point we had PTSD, lol, but he assured us everything was working perfectly in the unit. He was right, and he was kind to have called us back after on second concern. Thanks John for being so knowledgeable and thorough!
Called for service on my pool heater. They advised they would have someone out in a few days. Chris came out after a few days was very professional, took the time to analyze the problem and corrected it. It is great to find a company that provides high level service! Highly recommend Rome Aire!
Rome Aire, Boca Raton, FL August 2022 We had Matt Waters complete our quarterly maintenance on our two HVAC units this week. Matt was very professional, polite and friendly in servicing our HVAC systems. Matt had his own tools and ladder and cleaned up behind himself before leaving. It's 95 degrees outside with the A/C units set at 75 degrees while the house is very comfortable. We have been using Rome Air since 1993 and always have had excellent service with maintenance as well as purchasing new systems over the years. Thank you for always being there for us! The Strongs
We unfortunately lost our a/c after a gardening mishap today. Within an hour after calling, a technician, Chris Demaris, was at our home. He quickly uncovered the cause and fixed the problem. He kept us in the loop throughout the process. His good work and pleasant personality quickly turned a stressful situation into a pleasant experience. We have been customers of Rome Aire for many years and they never disappoint. Thank you for coming through again!
Great service, great personality, very informative also I like that not all service men are 100% dog people they all loved my dog never say a dog that is 90 lbs does not jump or bite and will always greet you with a toy. Good prices also. Thanks Louise Spyros
Called Rome Air to let them know what part I needed. Repair man came on time with the part and was fixed in an hour. Checked out pressure also. Was very friendly, informative and professional.
Your technician Branth A. did a great job for us. He was kind in his demeanor and diligent in his work. He left us very satisfied and thankful for such a professional and punctual service! Sincerely, Paul and Janis
Thank you Rome Air Services for the most professional and efficient AC installation we have ever experienced. Our AC went out in the middle of the night with our four month old baby. We appreciated the quick service from the technicians who came out within hours of our call to check our AC unit. We can’t say enough about the excellent and pristine installation of our new AC unit just 24 hours later. Not to mention they go above and beyond to take care of the permit for your installation. Rome Air was in constant communication with me and answered any questions I had. They take pride in their work and customer service and it shows. You can’t go wrong with choosing this family business as your AC contact. Thank you Rome Air! You are the best!
My technician, Marty, was very informative and professional. He showed up during the scheduled time frame and went right to work on troubleshooting my pool heater. He quickly and meticulously narrowed the issue down to a defective part which he promptly replaced.
Natalie Galliano
We had a challenging experience with our AC unit, that took 2 weeks to troubleshoot, and mind you, was definitely frustrating. This company was hired by our property manager to correct our AC issues, and unfortunately 3 visits from various team members could not resolve the issue. We were beyond over it, but on the 4th visit, John Vandine came to troubleshoot and within minutes he saw the problem and corrected it immediately. He went above and beyond by organizing the wires that the company who installed the unit never did. He couldn’t thank him enough, being in Florida in July with no AC for two weeks is BRUTAL. When he left, he told us to give him a call if we had any issues, after about 5 hours we were still concerned about the unit not functioning properly because at this point we had PTSD, lol, but he assured us everything was working perfectly in the unit. He was right, and he was kind to have called us back after on second concern. Thanks John for being so knowledgeable and thorough!
andy frankel
Rome sent someone over at 8pm for us and they did a great job, really appreciate it!
Ed Ratka
Called for service on my pool heater. They advised they would have someone out in a few days. Chris came out after a few days was very professional, took the time to analyze the problem and corrected it. It is great to find a company that provides high level service! Highly recommend Rome Aire!
Nancy Strong
Rome Aire, Boca Raton, FL
August 2022
We had Matt Waters complete our quarterly maintenance on our two HVAC units this week.
Matt was very professional, polite and friendly in servicing our HVAC systems. Matt had his own tools and ladder and cleaned up behind himself before leaving.
It's 95 degrees outside with the A/C units set at 75 degrees while the house is very comfortable.
We have been using Rome Air since 1993 and always have had excellent service with maintenance as well as purchasing new systems over the years. Thank you for always being there for us!
The Strongs
Fulya Ziegler
We unfortunately lost our a/c after a gardening mishap today. Within an hour after calling, a technician, Chris Demaris, was at our home. He quickly uncovered the cause and fixed the problem. He kept us in the loop throughout the process. His good work and pleasant personality quickly turned a stressful situation into a pleasant experience. We have been customers of Rome Aire for many years and they never disappoint. Thank you for coming through again!
Louise Spyros
Great service, great personality, very informative also I like that not all service men are 100% dog people they all loved my dog never say a dog that is 90 lbs does not jump or bite and will always greet you with a toy. Good prices also. Thanks Louise Spyros
Scott Phillps
Called Rome Air to let them know what part I needed. Repair man came on time with the part and was fixed in an hour. Checked out pressure also. Was very friendly, informative and professional.
Paul Farese
Your technician Branth A. did a great job for us. He was kind in his demeanor and diligent in his work. He left us very satisfied and thankful for such a professional and punctual service! Sincerely, Paul and Janis
Christy Villarreal
Thank you Rome Air Services for the most professional and efficient AC installation we have ever experienced. Our AC went out in the middle of the night with our four month old baby. We appreciated the quick service from the technicians who came out within hours of our call to check our AC unit. We can’t say enough about the excellent and pristine installation of our new AC unit just 24 hours later. Not to mention they go above and beyond to take care of the permit for your installation. Rome Air was in constant communication with me and answered any questions I had. They take pride in their work and customer service and it shows. You can’t go wrong with choosing this family business as your AC contact. Thank you Rome Air! You are the best!
Keith Stilson
My technician, Marty, was very informative and professional. He showed up during the scheduled time frame and went right to work on troubleshooting my pool heater. He quickly and meticulously narrowed the issue down to a defective part which he promptly replaced.