Update May 2020 Another excellent service call from Rome Aire. Chris was excellent— fast, efficient, good communication, helpful tip on delaying an $800 repair down the road (spray paint a metal “canister” so it won’t rust so quickly).
Feb 2020 Barrington and Miguel were excellent. They arrived on time to replace our air conditioner. And this was on a holiday, presidents day. They were excellent at listening, and knew what we wanted from the repair person's communication.. They left no mess and even wore shoe coverings in the house to avoid tracking dirt. Best of all, they got it done in one day.
John Vandine was amazing. High energy, eager to please and knowledgeable about air conditioning and pool heaters. He was willing to go the extra step to explain things and show me how things worked and why something needed to be fixed. I would absolutely recommend him!! What an asset to a company!!
The technician ( John) came out on time to service a pool heater that was under warranty. He was there for most of the day; he was professional, knowledgeable, friendly and respectful. He took the time to explain what he was doing, and how to maintain the system. I have a Rottie, and she was particularly fond of him. I would highly Reccomended the company based on my experience with John.
This was an emergency call on Christmas day.....no heat. Tech arrive quickly, was informative, pleasant, and competent. Repair job took about half an hour, and system is working.
This company rocks!!! I talked to the staff early afternoon. Marty showed up in less than 2 hours. He then gave me a repair solution that I could afford and was out the door by 4 with my AC running smoothly. You cannot go wrong with this company. I will recommend it to anyone giving reviews just like this to anytime. Also, I want to thank them for being fair and professional, just helping people with their expertise. Thank you Rome Air!!! and again, Thank U Marty!!!!
My family has used for Rome Aire for their AC needs since the 1980s, and my wife and I still use them today. Their service and professionalism are exceptional, and they are always responsive and quick to come out. When our AC unit died completely over a July 4th weekend a few years ago, they came out immediately and had us up and running in 24 hours with an entirely new unit. We just had our biannual preventative service today (a service I highly recommend), and Dan was fantastic. He took the time to take care of everything we needed quickly, professionally, and at a very fair price! Hire this company - you won't be disappointed!
We used Rome Aire Service to fix our electric Rheem pool heater. The technician, Scott, was very wonderful to work with and he resolved the issue. We were very impressed by his work, the cleanliness of his work area, and his knowledge of the system. We would definitely recommend him to all.
Would recommend to anyone! They were the only place I called that could come out the same day and we’re priced below the others. Danny from Rome Aire was AMAZING. Not only did he fix our issue quickly, but he helped me with another issue after he was done with no trouble at all. Nicest guy! Will definitely be replacing our previous AC company with Rome Aire.
Rome Aire always responds quickly and communicates clearly! I appreciate their service -- they even come to me even though I'm a little outside of their normal service area. Barrington came out this morning and not only corrected what I was worried about but went above and beyond & did my maintenance service and checked everything! He was so professional, helpful, and kind!
Joel Gendler
Update May 2020
Another excellent service call from Rome Aire. Chris was excellent— fast, efficient, good communication, helpful tip on delaying an $800 repair down the road (spray paint a metal “canister” so it won’t rust so quickly).
Feb 2020
Barrington and Miguel were excellent. They arrived on time to replace our air conditioner. And this was on a holiday, presidents day. They were excellent at listening, and knew what we wanted from the repair person's communication.. They left no mess and even wore shoe coverings in the house to avoid tracking dirt.
Best of all, they got it done in one day.
David Y.
John Vandine was amazing. High energy, eager to please and knowledgeable about air conditioning and pool heaters. He was willing to go the extra step to explain things and show me how things worked and why something needed to be fixed. I would absolutely recommend him!! What an asset to a company!!
stan shotkus
The technician ( John) came out on time to service a pool heater that was under warranty. He was there for most of the day; he was professional, knowledgeable, friendly and respectful. He took the time to explain what he was doing, and how to maintain the system. I have a Rottie, and she was particularly fond of him. I would highly Reccomended the company based on my experience with John.
Capt Chuck
This was an emergency call on Christmas day.....no heat.
Tech arrive quickly, was informative, pleasant, and competent. Repair job took about half an hour, and system is working.
Jan Desin
This company rocks!!! I talked to the staff early afternoon. Marty showed up in less than 2 hours. He then gave me a repair solution that I could afford and was out the door by 4 with my AC running smoothly. You cannot go wrong with this company. I will recommend it to anyone giving reviews just like this to anytime. Also, I want to thank them for being fair and professional, just helping people with their expertise. Thank you Rome Air!!! and again, Thank U Marty!!!!
Jacob Glickman
My family has used for Rome Aire for their AC needs since the 1980s, and my wife and I still use them today. Their service and professionalism are exceptional, and they are always responsive and quick to come out. When our AC unit died completely over a July 4th weekend a few years ago, they came out immediately and had us up and running in 24 hours with an entirely new unit. We just had our biannual preventative service today (a service I highly recommend), and Dan was fantastic. He took the time to take care of everything we needed quickly, professionally, and at a very fair price! Hire this company - you won't be disappointed!
Camille Fegyveresi
Jasper serviced my AC, 6 month check up.
He was professional and efficient with the job.
Felt very confident in his ability and good manner.
Sheldon Rose
We used Rome Aire Service to fix our electric Rheem pool heater. The technician, Scott, was very wonderful to work with and he resolved the issue. We were very impressed by his work, the cleanliness of his work area, and his knowledge of the system. We would definitely recommend him to all.
Katie Mullen
Would recommend to anyone! They were the only place I called that could come out the same day and we’re priced below the others. Danny from Rome Aire was AMAZING. Not only did he fix our issue quickly, but he helped me with another issue after he was done with no trouble at all. Nicest guy! Will definitely be replacing our previous AC company with Rome Aire.
Tanya Aquino
Rome Aire always responds quickly and communicates clearly! I appreciate their service -- they even come to me even though I'm a little outside of their normal service area. Barrington came out this morning and not only corrected what I was worried about but went above and beyond & did my maintenance service and checked everything! He was so professional, helpful, and kind!