I called Rome air about repairing our pool heater. They had to order a new compressor which they did right away in spite of the fact that there wasn’t much profit involved. As soon as the compressor came in they called me to let me know the part was defective. Subsequently a new part came in and they called me right away to setup the installation. In spite of pouring rain they fixed the pool heater on a Friday and I was back in the pool on Saturday. I am very happy with Rome AIr.and will call them if I am ever in need of their services
Had a few questions about new system Rome Aire was prompt to have John come out and answer all my questions. He did a great job and went above and beyond. During his time here they let him know that our heater was in so he stayed to install and double check all other connections.
Service was excellent. Dan came in a timely manner as the dispatcher mentioned on a Sunday to get our unit running again. The repair was done as promised and very professionally. We were up and running very quickly. We always use a Rome Aire for our routine serve and repairs and are always pleased.
I had the pleasure of getting Dan from Rome Air for my service appointment last week, and I was very impressed. From the initial greeting and introduction, Dan was professional, polite, and knowledgeable. He conducted a very thorough review, and provided great details and options. Please request Dan for your service call, he is worth it! I also received a nice follow up from Manny following the visit to make sure my questions were answered. I have found a AC service company. Thanks Rome Air!
Chris Demaris was wonderful. He spent a lot of time figuring out problem with A/C. And remedied the problem. He was extremely nice & polite & explained everything. I would definitely want him to service the unit again.
I called Rome Aire on a Thursday for service on a pool heater and in less than 24 hours it was fixed. Spoke with Doralle who couldn’t have been more efficient with taking all the information. Technician John was our serviceman , he diagnosed the problem and was able to repair it immediately- unlike other companies that seem never to have the parts on the truck and have to make another visit. Couldn’t be more pleased.
Rome Aire is a fantastic company. Knowledgeable and helpful. To a person they are not only professional, but extremely kind. They are good communicators and there are no surprises. John Vandine was terrific. Offered great advice.
Chris was an excellent technician. Have used Rome Aire at my previous home. Excellent service and competent. Also used them for pool heater repair and competent for that as well. Now have a new contract for future maintenance.
Richard Shahinian
I called Rome air about repairing our pool heater. They had to order a new compressor which they did right away in spite of the fact that there wasn’t much profit involved. As soon as the compressor came in they called me to let me know the part was defective. Subsequently a new part came in and they called me right away to setup the installation. In spite of pouring rain they fixed the pool heater on a Friday and I was back in the pool on Saturday. I am very happy with Rome AIr.and will call them if I am ever in need of their services
Andy Tirado
Had a few questions about new system Rome Aire was prompt to have John come out and answer all my questions. He did a great job and went above and beyond. During his time here they let him know that our heater was in so he stayed to install and double check all other connections.
Paul Ghougasian
Service was excellent. Dan came in a timely manner as the dispatcher mentioned on a Sunday to get our unit running again. The repair was done as promised and very professionally. We were up and running very quickly. We always use a Rome Aire for our routine serve and repairs and are always pleased.
Todd Putzbach
I had the pleasure of getting Dan from Rome Air for my service appointment last week, and I was very impressed. From the initial greeting and introduction, Dan was professional, polite, and knowledgeable. He conducted a very thorough review, and provided great details and options. Please request Dan for your service call, he is worth it! I also received a nice follow up from Manny following the visit to make sure my questions were answered. I have found a AC service company. Thanks Rome Air!
Lynn Rosenthal
Chris Demaris was wonderful. He spent a lot of time figuring out problem with A/C. And remedied the problem. He was extremely nice & polite & explained everything. I would definitely want him to service the unit again.
Beth Rallis
Aramis did a very thorough job
And gave excellent advice
Vicki Segal
I called Rome Aire on a Thursday for service on a pool heater and in less than 24 hours it was fixed. Spoke with Doralle who couldn’t have been more efficient with taking all the information. Technician John was our serviceman , he diagnosed the problem and was able to repair it immediately- unlike other companies that seem never to have the parts on the truck and have to make another visit. Couldn’t be more pleased.
Wilster5062
John from Rome Aire is an outstanding professional and did a thorough job completing my A/C maintenance.
Carol Story
Rome Aire is a fantastic company. Knowledgeable and helpful. To a person they are not only professional, but extremely kind. They are good communicators and there are no surprises. John Vandine was terrific. Offered great advice.
koteas law
Chris was an excellent technician.
Have used Rome Aire at my previous home. Excellent service and competent.
Also used them for pool heater repair and competent for that as well. Now have a new contract for future maintenance.