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Amenities

    Rome Aire Service, Inc. Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Evelyn Jennifer

    All around great experience, quick and responsive, excellent customer service through the office and the different techs. Manny was extremely knowledgeable, personable and friendly. He was efficient with his work and explained everything clearly in regards to installing a new Air Conditioning Unit.

    Isabel Antunes

    John was very knowledgeable in diagnosing why my pool heater was not working. He is very professional and gave me all the best options. I will be using him to install the new heater.

    Lady Tee

    About 8 years ago, my husband and I were looking to replace our 13 year old unit before we had any massive problems. Plus, we also wanted to go with a unit that was more efficient. Rome Aire was THE ONLY company that came out on time and was professional and explained to us the best unit for our home. They came out 5 days later to install the unit and all of the technicians that have ever come to our home have been nothing but courteous, friendly, and so understanding.

    We have consistently used Rome Aire for the past 8 years and I recommend them to everyone that "Needs an A/C company." I love them even more now than I did the day they installed my unit. My neighbor even had problems with her unit and after waiting 5 hours for another company to NEVER SHOW, I quick whipped out my cell phone and called Rome Aire. They got a tech out to her house in 30 minutes to diagnose the problem and my neighbor was up and running again in less than a day.

    In South Florida, it is so rare to find a company that comes when they say they will, do the job in a timely fashion AND charge a reasonable fee for their services. But guess what? Rome Aire does all these things! These guys are just great. Rome Aire needs more than 5 stars. They are really a perfect 10. Special shoutout to Kestone who has been our tech since 2013, he's like a bonus family member who also cares about keeping us cool. And we are!

    Kristy I

    Appreciating a night of cool sleep after Scott and the scheduling team came to the AC rescue! In fact, Rome Aire and Scott have earned our trust in maintaining both our air conditioning AND pool heating equipment. Dependable, knowledgeable, personable and efficient! Highly recommend!

    paradise exteriors

    Rome Aire is our go to for quality & service. When ever we are in need of service they are there to help. They arrive quickly & promptly and always get us up and running quickly. They are very thorough and always attentive to our needs and concerns. We love the fact they remind us when our maintenance is due to ensure our filters are running clean and efficiently Highly recommend them for their service & maintenance for all of our air conditioning needs.

    Joseph Moscato

    Rome Aire is the best!! Adam came out today to fix our AC and I can't say enough good things about him. He was professional, highly experienced and he resolved our complex problem very quickly. We will never go anywhere else for our AC needs!!

    Jen B

    We’re “cool” again, thanks to Rome Aire! Jennifer quickly got us on the schedule. Dan diagnosed, explained our options, had the motor we needed on his truck, and fixed our AC problem quickly. Also appreciate that during the entire service call, he was very respectful of Covid-19 safety protocols. Would definitely call them again!

    Mandi Scantzoulis

    Our a/c died after hours on a Friday and they were here within an hour, diagnosed our problem, and were back first thing Saturday morning with the new unit to replace it. They were very nice and professional and gave us a great price. We’ve used them in the past as well and they’ve always been fantastic and honest! Highly recommend

    Gail Rothman

    I called Romeaire with many questions after having a Remy Halo air purification system installed. Adam shared his expertise in this area most generously, patiently explaining how the system works, what to expect—and not to expect!—and alleviating any concerns I had about the product and its use. I’ve been a customer of Romeaire for fifteen years and have never been disappointed in their service!

    Roberta Silva

    Great experience all around! Called Romeaire first thing Monday morning and was able to setup an appointment for that same day. Our technician Scott was very professional and knowledgeable. They replaced the condenser fan motor and now the A/C is working perfectly! I highly recommend Romeaire!

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