Ductworks HVAC Services

The technician was only at my house for 20 minutes for routine maintenance and charged me $150+. Two months later, my central air stopped working on a 90+ degree day. Since I had a contractor already at the house, he had his AC contractor come out and fix it. Turns out the pipe that drains to the gutter was clogged, the condensation backed up, and the safety switch turned off the air. The AC contractor told me that Ductworks should have caught the issue during their inspection. He also said that a thorough check is closer to 1.5 hours, not anywhere near 20 minutes. I called Ductworks to explain the situation and asked for a refund of the $150. The Office Manager told me she would talk to the owner and would call me back, but she failed to do so even weeks later. When I finally did call back, she spent at least 5 minutes arguing with me like I was a child. She was completely unprofessional and lacked any sense of customer service. Ironically, their hold message says "100% satisfaction guaranteed or your money back". Clearly they don't stand behind their word.

My 40 year old boiler began leaking carbon monoxide and the gas company gave me 8 days to get it replaced or they would shut off my heat. Out of three companies I contacted, Ductworks not only had the best pricing but was the only one that didn't try to get me to "upgrade" to a heating system I didn't need. They got the job done on time and even came back when the gas company wanted some additional adjustments. And the new boiler works great.

Ben and Andrew did impeccable work installing our new furnace. They were friendly, knowledgeable, and left the space cleaner than they found it! They certainly live up to the high standards of Eric‘s business.

Always great service and very professional.

Great service from beginning to end! Had Ductworks come out and install a new natural gas furnace and central ac unit to my home! Price was great and the installation quality was even better! Definitely recommend!

We had a carrier air conditioner and furnace installed by duck works. Eric did a professional job making sure which systems we needed. The installers did a great job with the installation and showing us how the units worked. Highly recommend this company .Carl

Ductworks installed a new furnace last winter. The service was excellent. Recently, one of the dampers in the duct system began to squeak when hot air was being blown from the furnace. I called Ductworks to tell them about it. They sent someone within two hours to look at the problem. Mike (the tech) solved the problem quickly and did not charge for the service call. He was pleasant and professional. I would highly recommend Ductworks to handle your heating and cooling needs.

Ductworks has been very patient and flexible with scheduling work on my HVAC system pertaining to a real estate sale subject to my lender's red tape. Very professional and the quality of their work and products is top notch!

Emergency service was excellent. Patrick was very helpful and friendly. Had everything done within an hour.

After 3 years of getting over-charged by this company to try to solve the same problem that came up each spring, I finally reached out to a solo operator who solved the problem in one day. I wasted $5K+ with Ductworks by replacing equipment that didn't need to be replaced not including labor fees. (They had come recommended by the seller when we bought this home, which is why I let the try to solve the problem each of those first 3 years.)