Everyone was knowledgeable, polite, responsive and easy to work with. We needed a new system and the entire job was handled from beginning to end. A pleasure working with the company.
Everyone from my first phonecall to the total finishing of the job to install a heat pump system was very knowledgable, confident, flexible to my requests and able to explain everything to me, before during and after the job was done. I would highly recommend Edgerton to anyone. Thank you Edgerton!!
Quick and courteous. Came a half hour after designated window but not a big deal. Pleased with Edgerton’s professionalism and good customer relations. Phone calls are quickly and efficiently answered.
The tech arrived on time, did the system Spring Maintenance, was very pleasant and knowledgeable, and explained what he was doing each step of the way. I liked that.
Was referred to Edgarton from a satisfied neighbor and am happy to say that Dave did an excellent job in finding the problem with my HVAC system. He remedied the situation and now my unit is working fine. I highly recommend Edgarton because I have had other HVAC companies come and they did nothing. Will always call on them when I need to!!
The service technician was professional, knowledgeable and performed excellent service. The plumbing repair was high quality and performed with excellence also there very next day.
I must say that I have been extremely happy and impressed by the customer service skills at Edgerton. I had to switch from oil to gas and having Art Skoczolek at the forefront of it all was the best thing that happened to me. It was one of the best customer experiences I’ve had. He was quick to respond to my calls, texts or emails. Thank you Art and your team at Edgerton for doing everything you did. Art, tell your bosses that you deserve a pay raise! Art thanks again for going above and beyond!
Came quickly and early which was appreciated due to cold temps. We have an ongoing issue with ventilation to our furnace and have had some issues in the past being charged significantly for "just rust, here's how to knock that off. In an out in 15, no true repair required"...but this last visit with Dave was very helpful, efficient and better priced as we learned how to bypass the "fan in a can" until it can be replaced and furnace working well. I found the estimate to replace by Edgerton excessively high... I was able to acquire a replacement part on my own, and will use their services for installation properly and per code. I am grateful for their quick service and knowledgeable service rep, but admittedly, I find them a bit overpriced. I will continue to use Edgerton as they are reliable and fix the issues, but they do need a sliding scale for actual work performed and not just a fixed rate when the service rendered is minimal.
Patricia Paniccia
Everyone was knowledgeable, polite, responsive and easy to work with. We needed a new system and the entire job was handled from beginning to end. A pleasure working with the company.
Denise Taddonio
Everyone from my first phonecall to the total finishing of the job to install a heat pump system was very knowledgable, confident, flexible to my requests and able to explain everything to me, before during and after the job was done. I would highly recommend Edgerton to anyone. Thank you Edgerton!!
Orlando Padilla
I've delt with this provider for last 25 years in many clients homea and in my own. I can say "without a doubt on of the best".
Daniel Goodman
Quick and courteous. Came a half hour after designated window but not a big deal. Pleased with Edgerton’s professionalism and good customer relations. Phone calls are quickly and efficiently answered.
Frances Taylor Debease
The tech arrived on time, did the system Spring Maintenance, was very pleasant and knowledgeable, and explained what he was doing each step of the way. I liked that.
Dante Salvati
Was referred to Edgarton from a satisfied neighbor and am happy to say that Dave did an excellent job in finding the problem with my HVAC system. He remedied the situation and now my unit is working fine. I highly recommend Edgarton because I have had other HVAC companies come and they did nothing. Will always call on them when I need to!!
Frank Cilurzo
The service technician was professional, knowledgeable and performed excellent service. The plumbing repair was high quality and performed with excellence also there very next day.
Caroline Chacon
I must say that I have been extremely happy and impressed by the customer service skills at Edgerton. I had to switch from oil to gas and having Art Skoczolek at the forefront of it all was the best thing that happened to me. It was one of the best customer experiences I’ve had. He was quick to respond to my calls, texts or emails. Thank you Art and your team at Edgerton for doing everything you did. Art, tell your bosses that you deserve a pay raise! Art thanks again for going above and beyond!
Michael Rafa
Very prompt, courteous, and professional service for my furnace on one of the coldest days of the year. Problem was addressed and fixed very quickly.
Melissa Mason
Came quickly and early which was appreciated due to cold temps. We have an ongoing issue with ventilation to our furnace and have had some issues in the past being charged significantly for "just rust, here's how to knock that off. In an out in 15, no true repair required"...but this last visit with Dave was very helpful, efficient and better priced as we learned how to bypass the "fan in a can" until it can be replaced and furnace working well. I found the estimate to replace by Edgerton excessively high... I was able to acquire a replacement part on my own, and will use their services for installation properly and per code.
I am grateful for their quick service and knowledgeable service rep, but admittedly, I find them a bit overpriced. I will continue to use Edgerton as they are reliable and fix the issues, but they do need a sliding scale for actual work performed and not just a fixed rate when the service rendered is minimal.