They fixed my washing machine, which is great. But they had me order a part which was supposed to be the issue to fix. The part never came and I paid upfront but the machine was still fixed. I felt cheated and way overcharged.
Edit: it's been another month. No part and no refund issued.
Edit: it's been six months now. No part no refunds made. Very unethical business.
Great response time and tech was professional and polite but downside is outrageous install costs make this business pointless. Part is $325 and $1000 to install so it's 80% the cost of a new fridge? Add that on to the ability of getting it replaced before the part comes in so why would anyone repair anything?
Travis with Horizon Appliance and HVAC provided excellent service for the furnace repair. He diagnosed the problem quickly, and was able to come back the next day with the needed part. The furnace is working normally again. Very happy with the service we received!
They came and were able to diagnose the problem with my dishwasher and set up a time to repair. Came back for repairs and got everything working but had to come back another time to replace the drain hose as it was a non standard part. They made sure everything got done right.
I used Horizon Appliance Repair to fix an issue with my refrigerator lights. I found them to be very professional and competent. The issue I had required several visits. They always texted when they were on their way, arrived within the expected timeframe, and provided excellent service. All their work is warrantied if there is a problem with the parts or repair. I I have any more appliance issues I will call them for the repair.
Travis showed up in a timely manner, was very polite and knowledgeable. He did a great job diagnosing the issue with our microwave. I would highly recommend Horizon Appliance & HVAC for taking care of your needs.
We were very happy with Travis from Horizon. The communication and honesty was awesome. He helped diagnose our problem with our dishwasher and gave us all the info we needed for our warranty! We would definitely reach out to Horizon again!
Appliance service ::: Tom fixed my ice maker & installed a refrigerator door for me. He was personable, efficient and quick about his work. Did a great job. I'm very satisfied.
I had an issue w my dryer making noises. I called Horizon (via Thumbtack) and Robert my Tech was out as scheduled, very prompt, so nice and professional, I really like all the email/texts as reminders and that he was on his way day of. Great Company! I have already recommended this company, thank you! Lisa G - Littleton
Travis was exceptional and completed the commercial restaurant job in a professional and timely manner. Would highly recommend him and Horizon Appliance!
gonzo13fox
They fixed my washing machine, which is great. But they had me order a part which was supposed to be the issue to fix. The part never came and I paid upfront but the machine was still fixed. I felt cheated and way overcharged.
Edit: it's been another month. No part and no refund issued.
Edit: it's been six months now. No part no refunds made. Very unethical business.
Ryan Stage
Great response time and tech was professional and polite but downside is outrageous install costs make this business pointless. Part is $325 and $1000 to install so it's 80% the cost of a new fridge? Add that on to the ability of getting it replaced before the part comes in so why would anyone repair anything?
Ryan Crawford
Travis with Horizon Appliance and HVAC provided excellent service for the furnace repair. He diagnosed the problem quickly, and was able to come back the next day with the needed part. The furnace is working normally again. Very happy with the service we received!
Jon D
They came and were able to diagnose the problem with my dishwasher and set up a time to repair. Came back for repairs and got everything working but had to come back another time to replace the drain hose as it was a non standard part. They made sure everything got done right.
Richard Borinsky
I used Horizon Appliance Repair to fix an issue with my refrigerator lights. I found them to be very professional and competent. The issue I had required several visits. They always texted when they were on their way, arrived within the expected timeframe, and provided excellent service. All their work is warrantied if there is a problem with the parts or repair. I I have any more appliance issues I will call them for the repair.
Clif Barsky
Travis showed up in a timely manner, was very polite and knowledgeable. He did a great job diagnosing the issue with our microwave. I would highly recommend Horizon Appliance & HVAC for taking care of your needs.
JASON GARCIA
We were very happy with Travis from Horizon. The communication and honesty was awesome. He helped diagnose our problem with our dishwasher and gave us all the info we needed for our warranty! We would definitely reach out to Horizon again!
Judy Rogers
Appliance service ::: Tom fixed my ice maker & installed a refrigerator door for me. He was personable, efficient and quick about his work. Did a great job. I'm very satisfied.
Lisa Gottwald
I had an issue w my dryer making noises. I called Horizon (via Thumbtack) and Robert my Tech was out as scheduled, very prompt, so nice and professional, I really like all the email/texts as reminders and that he was on his way day of. Great Company! I have already recommended this company, thank you!
Lisa G - Littleton
Sangay Mingyur
Travis was exceptional and completed the commercial restaurant job in a professional and timely manner. Would highly recommend him and Horizon Appliance!