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AAARK Heating, Air & Plumbing Reviews - 79

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dusty laird

AAARK is a great choice for you HVAC needs they were less expensive than their competitors. Mat and Jimmy were very professional. Jimmy the electrician ran his wire and connected everything to the box, inspected and secured the wire, he was very friendly an super helpful. I will likely request him for future AAARK electrical work.

Matt has done an amazing job with the installation of my under cabinet radiator he kept the project clean and even came out to adjust the positioning of the radiator, he did outstanding work. He also talked to us about upgrading to a more efficient boiler/hot water heater setup. Showed me pictures of other more efficient set ups and I look forward to contracting AAARK for that install.

Karen Maydick

We couldn’t be happier with all of our interactions with AAARK. From the initial meeting to discuss options to service or replace our old furnace, to the quote, to the install - AAARK was patient and professional. We had many questions about the new boiler system and every detail was explained to our satisfaction. After the install we still had a couple of questions about our new unit vs what we were used to and Matt Jackson came out so he could be sure to address any concerns we had in person instead of over the phone. A whole new heating system is a significant investment and Matt said he wanted to make sure we were 100% happy. We are! Our home is warm and energy efficient. I have no doubt that if we have any problem at all, AAARK will be there. They are also our go- to for all of our plumbing needs. Timely, professional, courteous- I highly recommend AAARK for any Heating/Air/ Plumbing/ Electric needs.

Update May 2021- another excellent experience! We contacted AAARK to replace our lumpy old patio pavers with a smooth concrete surface. We are so happy with the transformation and the price. Julio, Junior and Antonio did a wonderful, professional job on the concrete work- even working around existing poles and plantings- and left the worksite spotless. At the last minute,, we decided to add some electrical outlets to the space and Jimmy made it happen. Bottom line- if you have a vision, call AAARK. They have the right people with the right experience.

Bob Wold

AAARK has taken good care of our boiler, evaporative cooler and general plumbing needs for years. Michael recently solved a water heater problem that had stumped every other plumber. He was bright, courteous and very professional and stuck with the job over several visits to make sure it was done right.

TL Kyle

Over the course of many years they have done a drive way/walk replacement, house painting, gutters, hot water heater, furnace replacement, evaporative cooler, upgraded electrical service, basement escape window and more! All work was top notch, timely and their crews were friendly, thorough and a pleasure to work with! We highly recommend them for your projects!

Terri Baldwin

It occurred to me that my water heater was old and that I should replace it before it went out and potentially flooded the area. I contacted AAARK. As it turned out, my water heater was originally installed in 2002! They sent Chad out on 1/13/21 to give me a quote and he installed the new water heater on 1/14/21. Both times he called when he was on the way. He was on time, polite, professional, knowledgeable and efficient. He drained the old and lugged it out of the house, then brought the new one in, all single-handedly. He worked diligently and never took a break. He had all the tools and equipment needed to do the job. When he was finished, he showed me how to light the pilot light should the need arise, and then he cleaned up after himself. Thank you, Chad!
This is the second time I've used AAARK. They replaced my furnace and air conditioning a few years ago. I have confidence that their technicians are competent and that their products have quality. I am very happy with the results of their work and I will continue to be a loyal client. Thanks for the positive experiences! Terri Baldwin

Elaine Hill

Nick replaced the pressure relief valve and part of our PVB. He was very professional and nice and had the entire job done in less than 2 hours. It was very easy to schedule our appointment with the manager, Michael. I appreciated his professional attitude, and safe attitude with COVID-19 precautions. He left our room cleaner than he found it, wore a mask the entire time, and shoe covers in the house. We were impressed with his positive attitude, and his kindness. We will be using AAARK for all of our home needs. Thanks, Nick!

Sean Monroe

The evening of 2/14/2021 our furnace stopped working- the coldest day of the year (-10 !). We survived the evening but called 1st thing in the morning and they were able to send a tech out within 2 hours. Travis was the tech who came out. He was very polite and friendly. He quickly identified the problem (a high limit switch), put in a used part while he ran to the warehouse to get new part so our house would start to warm up, then returned and completed the repair.
I appreciate that Travis took extra time to explain that the MERV11 filters I were using were too restrictive for the furnace we have and had caused the issue with the high limit switch. He advised on the proper filter and left the area where he worked as clean as when he arrived. Additionally, the total cost of the repair was VERY reasonable and way less than I expected.
I would not hesitate to use AAARK again or recommend them to family and friends. I found out that Travis had given up his day off to come and work this day because of the backlog of service calls. My family and I are thankful for his sacrifice on this cold February day!

Kristin Smith

We had our furnace go out right as temperatures were plummeting toward negative numbers on a Friday night. When I called Aaark they answered right away and within minutes connected me to Travis who arrived within the hour. Our furnace was repaired that evening. We knew we needed to replace our 20+ year furnace soon. Due to the high level of expertise and professionalism displayed by both the company and Travis we decided a few months later to have them replace our furnace. Travis and his team did a fantastic job and we are exceptionally happy!!

Ryan A

I have used AAARK twice, first to service my AC and second to install a Aprilaire 800 Humidifier. Travis and Stu were the installers and showed up on time and did an excellent job installing and explaining the setup to me. The system needed a minor adjustment so Matt and Chad came out a few days later and made the necessary adjustments at no charge. Highly professional staff and I would recommend them to anyone looking for HVAC work.

Arnold Erickson

This company is great - I have had them perform extensive furnace work, and extensive plumbing work - Top notch every single time - I have no complaints of any kind - They are extremely courteous, knowledgeable, timely, clean and speedy - The way contractors/service people used to be! That applies to the office staff, too. I am now planning on using them for all of my plumbing/HVAC/construction needs (and there are going to be a lot of them).

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