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  • Onsite services

Rabbit Heating & Air LLP Reviews - 45

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eric Dougherty

Great technicians and service. Our heat went out in the middle of the night and they were here same day and install next day postponing plans they had that were less urgent. Pricing was reasonable and the level of attention given on informing me the progress from start to finish was excellent. Installed both a new furnace, ac unit, and re-ran ducts, new registers, and intake in the same day, whereas other companies were 6 weeks out prioritizing larger jobs. Would recommend them to anyone.

Byron Guidry

Rick Rodriquez was very professional and fair. Rabbit presents their pricing up front. They are very competitive and do not add fees. We compared to Costco contractor and they were cheaper. They flexed their replacement appointment around our family vacation but still fit us on their schedule on 97 degree days. They fixed numerous things: bad pad placement, moved the electric service box, doubled our basement return duct capacity, which greatly increased the air output on the second floor! Along with a larger and more efficient unit, our electric bill went down! I recommend Rabbit and will use them again!

Wes

Spoke to Rick (service tech) on the phone he was very knowledgeable, professional, and a pleasure to speak with. We need more service men like Rick in this world!

Jake Weber

Rick at Rabbit Heating and Air definitely takes pride in getting a good job done.

I had a 35 year old furnace and no AC, so I was looking to upgrade everything at the same time.

He gave me tons of options which I definitely appreciate. Compared to the cheapest competitors who just said "We'll throw in an economy AC and furnace for ya", his detailed explanation on options really helped me feel like I was a part of the process.

Because I care so much about the environment, he was able to get me a High Efficiency Heat Pump/AC installed + High Efficiency Furnace installed for a lesser price than the "Economy Models" from big name contractors, and while it's not the dirt cheapest installation, I feel good knowing I got a quality system installed.

I recommend Rabbit Heating and Air 100%.

Melissa Andrews

Great experience! We have been searching for an HVAC company to install a new AC system, furnace and relocate our outside unit to the other side of our house, and are so happy we found Rabbit Heating & Air! This project went smooth from start to finish. Rick came by, on time, to give us an estimate and thoroughly explained our options to us. He was extremely knowledgable about the products they offered for install. We were so impressed, and of course the price was right, that we hired them on the spot. Rick said he could have a crew to our house the very next day and he actually did! He also promised he could get the work done in one day and they did! The crew arrived at 9:30 am and were done before dinner! These guys came in and got right to work. The crew was extremely respectful and even laid down protective coverings on our floors. This project could not have went any better! When the guys were done they cleaned up, walked the job with us thoroughly, and left. They left ZERO mess!! We had a contractor out the week before for a different project that slapped it up, left a mess, and left angry because we held them to their work so naturally we were cautious on who we were going to hire for this job. We have lived with our new AC and furnace for the past couple of days and can honestly say there is a noticeable difference. While giving us our estimate Rick noticed we may need some duct re-routed and minor repairs to the way the system was originally installed and he was right because now our house actually feels balanced! Each room is cooling and heating properly because of Rick's suggestions! We could not be happier with the results! All around great company and crew!

Jeremiah Montanez

Rick and his team were so great and helpful in a time of need and so close to the holidays! A neighbor of mine referees Rabbit heating. My furnace went out on me finally and I didn’t realize until late in the evening. I called after hours and spoke with rick. He was very Informative and helpful. He was out the very next morning to give me a quote. Prices were very reasonable and my new system works great. Alex and Gus were my installers and did a terrific job. Thank you

H citizen

Mark from Rabbit explained thoroughly my furnace's problem and cost alternatives. I decided to replace the entire non functioning furnace and he got in install scheduled for the very next day. The team was fast and did a nice job. Cleaned up after themselves too! I had a follow up call to them regarding a drain pipe and Mark was back out in two hours to make a modification to better suit our site. Thanks Mark, for providing great customer service! I'll use them again if needed and would recommend them to anyone.

Kate McElroy

Rick is a fantastic person to work with, and his team Alex and others are hard workers who do the job right. We had 3 quotes for a new AC system and theirs was the most honest & reasonable with a high quality product and excellent service. Would absolutely recommend them, we are very happy with our new system, the way it was done, and the cost.

Merilynn Waldman

We used Rabbit Heating & Air to replace our 24 yr old furnace in our crawlspace & install new Central Air.
They arrived on time,
work masks due to covid & throughout duration of the job.
They completed the entire job in 1 day. They put down coverings & cleaned up so well.
The furnace & AC passed City Inspection with 1 visit.
The crew was instructed by Rick to remove old insulation & re-connect a vent.
They were efficient from start to finish.
They performed every detail as Rick instructed them to do.
They didn't try to sale anything extra.
The end costs were exactly what was on the estimate. Their pricing is very fair.
They answered all of our questions.
Rick showed us how to replace the filter & basic information.
Barb assisted with the financing on the phone, it was critical in the process.
The new furnace is working great, with so much more air flow coming thru the vents.
We cannot wait to use the AC!
They were ready to work & get the job done.
So happy we chose Rabbit Heating & Air.
We Highly recommend them!
Lynn & Adam

Britinie horvath

From start to finish this company is one of the best I've every dealt with. Amazing people and great workers. They are thorough, kind and hard working. They were able to get me in for set up of my AC almost right away. They came out made sure everything was covered so nothing would get damaged or dirty. The job was a tough one and they worked all day at it. Everyone was courteous and polite and their financing options are so helpful. They are very fair with their pricing as well! I will be using them again for any of my HVAC needs. I highly recommend them!

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