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Rabbit Heating & Air LLP Reviews - 45

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Justin Harvey

I've worked with Rabbit Heating & Air on a few occasions. From replacing my furnace to, more recently, helping us get our AC back up and running (was over 90 degrees in my house. Yikes!) I've recieved nothing but exceptional and speedy service at a great price! Great work from great people. Highly recommend.

paul bonsell

The owner is very knowledgeable. He was more interested in getting me the best equipment for the size of my house rather than just letting me buy the most expensive system. I bought a furnace from them and a year later i upgraded to central air. In my opinion and i did my research. i got not only a killer deal on equipment they supplied but the installers went above and beyond. Everyone else i know that has central air, you can tell the installer just threw everything in as quick as they could. Not these guys, they really spent a lot of time and effort on the install. I am a skilled tradesman myself so typically my opinion when i hire someone to do work is that i could've done it better. That was definitely not the case this time. i was thoroughly impressed and got way more than my money's worth. I highly recommend Rabbit Heating and Air. I hope to see this company continue to be successful in a market that is extremely difficult based on how much competition there is out there.

Anthony Jensen

Rick and his team were amazing. They are very professional, respectful and hard working. They even worked extra late to make sure we had AC working that night. Pricing was very reasonable. We highly recommend them!

ajay malhotra

Rick was very helpful in determining the correct a/c unit based on the layout of our home. His team was able to come and install the unit within a few hours. I am pleased with their diligent work and the price they offer for the a/c units. They even list their price online, so cool. Furthermore, the inspection passed with no issues at all. Lennox seems to be a fantastic brand and it cools my house in no time.

Tim Hughes

It is so refreshing to work with an honest and straightforward company! I searched around for a good HVAC company and came across Rabbit's website. They post their prices online for a full furnace installation. Who else does that?
The price was well below the astronomical bids I received from two other contractors, so I called Rabbit. Within a day, Rick, an owner of the company, came out and spent quality time with me explaining the options and making sound recommendations. It was not a sales pitch, it was more of a consultation with a very knowledgeable and experienced guy telling me a lot about my system and his recommendations for changes. He carefully listened to my input and modified his recommendations accordingly. I was thoroughly impressed. He mentioned several changes they'd need to make to my ducting to assure the full install would meet code.
After arriving at a great solution, and talking about the extras, I braced for the new price. It was the same as the online price! Woo-hoo!
Once we pulled the trigger, his crew was here quickly and were super courteous and did excellent work. Rick was onsite for most of the work. He and the crew stayed into the evening to complete the thorough job. They left the house spotless and with two brand new furnaces. I had the inspection done a few days later, and it passed easily.
I was very pleased with the whole process. When I first saw the online price, I figured it was a lure to get my interest, and that maybe it was too good to be true. But it is exactly what I paid. These guys are the real deal, and I can't recommend them enough.

Elizabeth Fanning

Water heater not working, was able to come within 2 hours of calling- on a Saturday evening no less. No other company contacted was willing- although they deceivingly advertise hours as though they are available until 8 and even 10 pm. Rick was very knowledgeable and provided an objective assessment of the problem and the overall condition of the water heater. No sales pressure to upgrade, although incentive was offered with partial cost of repair credited towards a new hot water heater if replaced within the next 30 days. I was also impressed that he declined to take a tip after an efficient repair on a holiday weekend. Rabbit Heating and Air can definitely count on my future business! Thank you!

Katie Biersmith

We called Rabbit for a second opinion after being told we needed a new heater. Their diagnostic visit was extremely reasonable, especially since we called them on New Year's Weekend. They were kind and helpful. Heater is now fixed and working great, without having to install a whole new unit!

Dave Smelker

Rabbit replaced our AC unit and did a great job. They went above and beyond, including reworking the ducting to ensure it was as efficient as possible. They responded quickly, were incredibly professional, knowledgeable, clean, friendly, and polite. They will be our go to for any heating or cooling needs in the future.

Travis T

Had Rick come out to my house the other day and he quoted me 4500 dollars for a 3 ton ac replacement and 4100 for a 2.5

2 other places have both given be estimates for half that price. 5 minutes after he left i called another place told them his 4500 price and they said they'd do it for 2200 for the same name brand and size unit. Seems like you tried to take advantage of me with your price quote Rick. Not happy.

Graham Jones

Yesterday I called Rabbit Heating to arrange for a basic inspection & cleaning of our furnace ($99). I was pleased to receive an immediate response from the company followed by a Tech arriving to complete the work the same day. This work was completed in a extremely short visit & my only concern is I hope that sufficient was done to ensure satisfactory operation this coming winter.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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